United Commercial Bank or commonly known as UCO Bank is one of the major commercial bank of India. The bank was founded on 6th January in the year 1943 and headquartered in Kolkata, West Bengal, India. It provides banking services to the customers. The bank has a total strength of more than 4000 branches and also over 3000 ATMs. It also holds two representative branches abroad, one in Singapore and the other is in Hong Kong.
UCO bank offers various products and services which are as follows:
- NRI Banking
- Internet Banking
- Cards etc
Like all the other major banks, UCO bank too put emphasis on customer care and has a number of help lines and email contacts to help with any kind of query or complaint.
- 1 UCO Bank Customer Care Toll – Free Number
- 2 UCO Bank Credit Card Customer Care Number
- 3 Email for Specific Query
- 4 Branch Contact Details
- 5 City – Wise Zonal Offices in Major Cities
- 6 How to Give Your Feedback
- 7 Complaints or Grievance Redressal
UCO Bank Customer Care Toll – Free Number
UCO bank offers 24 * 7 customer care number which is 1800 274 0123.
If you wish to resolve any specific query about a product, you can also dial national toll – free number as mentioned above. If you have query regarding your loan product or registering for e – banking, or want to know how to apply for a home loan, or the documents required for an auto loan, you can call on the toll – free number.
UCO Bank Credit Card Customer Care Number
If you wish to get in touch with the UCO Bank customer care number for card related enquiries as well as other queries you can dial 1800 103 0123 for the same. This number is available round the clock and you can contact this number for any kind of query you might have regarding credit card or debit card or loan or any other product or services.
- Phone – You can call the UCO bank credit card customer care toll – free number i.e. 1800 103 0123
- SMS – The bank has also introduced debit / credit card hot listing via SMS which is a very convenient way of finishing a task
- Email – If you wish to drop a mail to the UCO bank, you could do so by sending a mail to firstname.lastname@example.org
Email for Specific Query
If you wish to contact the branch through 1 quick mail to address specific queries, you can send your queries to the below mentioned Ids:
|For ATM hot listing (blocking)||Uco.email@example.com|
|Other ATM queries||Hoatm.Calcutta@ucobank.co.in|
|E – banking related queries||Hoebanking.Calcutta@ucobank.co.in|
|Customer Feedback / Suggestions||Customercare.Calcutta@ucobank.co.in|
Branch Contact Details
If you wish to visit the nearest bank branch, you can do so by just log in to the official website of UCO bank and click on ‘ATM Locator’.
City – Wise Zonal Offices in Major Cities
|Ahmadabad||UCO Bank, Zonal Office, 3rd floor, UCO Bhavan, Near Sanyas Ashram, Ashram Road, Ahmadabad||079 – 2657 – 6451|
|Bengaluru||UCO Bank, Zonal Office, UCO Bank Building, 2nd floor, 13 / 22 Kempegowda Road, Bangalore 560009||080 – 43472702|
|Chennai||UCO Bank, Zonal Office, 328 Thambu Chetty, St. Chennai 600001||044 – 4340 5522|
|Delhi||5, Parliament Street, New Delhi 110001||011 – 23736132|
|Mumbai||359, D.N Road, UCO Bank Building, 1st floor, Fort, Mumbai 400 001||022 – 4054 4302|
|Pune||2190 / 2191, Sanskrit Vidya Mandir Sports Complex, Sahakar Nagar, No. 1, Lane No. 4, Pune – 411009||020 – 24210228|
How to Give Your Feedback
In order to give your feedback (not complaints), you could fill in an online form which you will get from the official website of UCO bank. You could use this form for any queries from a drop menu of topics including pensions, insurance, policies, retirement, policies and many more. You can choose to write on a number of areas including loans, foreign exchange, deposit schemes, errors or corrections, or simply to give suggestions or comments.
Complaints or Grievance Redressal
If you wish to file a complaint you can do so by lodging a complaint in writing to a branch, zonal office, or head office under the banks grievance redressal policy. You can also lodge a complaint with the help line number of the bank over telephone, customer care e – mail ID, SPGRS or any other mode that is convenient to you. Read the below mentioned ways through which you can lodge your complaint with UCO bank:
Complaint in Person
If you are not satisfied with the service of the bank you can lodge a complaint in person at the branch by submitting a written letter to the Branch Manager and obtain an acknowledgement. You can also drop your complaint in the complaint box that is available in every branch.
Complaint Over Phone
If you wish to lodge a complaint over the phone you can do that as well. You can phone to the branch, zonal office, circle office and head office. Or you can contact UCO Bank 24 * 7 customer care number at 1800 103 012. This is a toll – free number.
Complaint via Email
You can submit your grievance via mail as well at firstname.lastname@example.org . The bank will try and acknowledge all complaints received by email to the extent possible.
If you are still not satisfied with the resolution provided to you, you can contact the General Manager, Operations and Services Department, Head Office at the following contact details: