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Axis Bank Credit Card Customer Care Number 24 x 7 | Axis Bank

Axis Bank is a Private Sector Bank in India. It is considered to be the third largest financial institution in the country. The bank has its headquarter in Mumbai and has a registered office in Ahmedabad. It has nearly 3304 branches and 14,003 ATMs and nine international offices.

Axis bank also provides different ranges of products and services to meet the financial requirements of every customer, which are:

  • Accounts
  • Deposits
  • Loans
  • Forex
  • Investments
  • Insurance
  • Cards

Cards which are also known as ‘Plastic Money’ is considered to be equivalent to cash. Axis bank offers various types of cards such as Debit Card, Prepaid Card and Credit Cards.

Some Relevant Links
Axis Bank Saving Account Click Here
Check Axis Bank Account Balance Click Here
Link Aadhaar To Bank Account Click Here
Axis Bank IFSC Code Click Here

Axis Bank offers Credit cards with unmatched privileges. The card also promises tons of deals and discounts. An Axis bank credit card holder can get dining offers, discounts on movie tickets, exclusive access to airport lounges, fuel surcharge waiver, vouchers and cash backs. You get an option to choose from a wide range of credit cards according to your requirements. Furthermore, you also get an instant entry into the Axis Bank reward program, Edge Loyalty Reward Program. So every time spent you earn. Also, Axis bank offers tailor-made credit cards for its customers with varied likes and interest.

For the convenience of its customers, Axis Bank offers customer care system, where customers can come up with all their queries and grievances. They can get in touch with the general enquiry number for all types of queries. Whether you have a question on your last credit card statement or you want to know your current account balance, customers can approach the Axis Credit card toll-free number or general enquiry number.

So in case you are dubious about a certain product or service and you want to get in touch with the Axis Bank Credit Card Customer Care Department, below is the list of contact details that you will find useful.

Below is a list of Axis Bank customer care numbers (for general enquiries) and Axis Bank Credit Card Customer Care numbers (for queries related to credit cards).

Axis Bank Toll-Free Number

The Axis Bank Customer Care Number is a toll – free number which is 1800 209 5577.

Axis Credit Card Customer Care Toll-Free Number

In case you have lost your credit or debit card or it is stolen, it is advisable to immediately get in touch with Axis Bank Card Customer Care Number and report it at the numbers mentioned below. Reporting it is necessary in order to avoid any kind of misuse or fraudulent transactions through your card.

Card Type Toll – Free Number (Inside India)
Credit Card 1800 233 5577

1800 209 5577

1800 103 5577

Debit Card / Pre – Paid Cards 022 – 67987700

Toll–Free Axis Dial for Bank Account Related Enquiries

Through toll–free Axis dial, customers can check their balance and get a mini statement as well. Dial the below mentioned numbers in case of any enquiry and you would get the required information through an SMS:

To check your account balance       1800 – 419 – 5959
To check your mini statement       1800 – 419 – 6969

To get the same information in Hindi, you can dial the below mentioned numbers and you would get the required information through a call:

To check your account balance         1800 – 419 – 5858
To check your mini statement         1800 – 419 – 6868

Axis Bank Credit Card Customer Care – International Toll – Free Number

If you are an NRI (Non – Resident of India) and you wish to get in touch with the bank, you can easily contact the bank using the 24 / 7 phone banking/customer care number. Following is a list of NRI phone banking numbers:

Country Toll – Free Number
Canada 1855 – 436 – 0726
USA 1855 – 205 – 5577
UK 0808 – 178 – 5040
Singapore 800 – 1206 – 355
Australia 1800 – 153 – 861
UAE 8000 – 3570 – 3218
Saudi Arabia 800 – 850 – 0000
Qatar 00 – 800 – 100 – 348
Bahrain 800 – 11 – 300
Non-Toll-free number to India 040 – 6717 – 4100

You can also mail at nri.services@axisbank.com

Axis Bank Credit Card Customer Care Email Address

If you wish to write to them you can also drop a mail in the following IDs:

For Savings Bank Account related queries Customer.service@axisbank.com
Miles and more, Privilege and Signature Credit Cards Premium.cards@axisbank.com
All other credit cards creditcards@axisbank.com
Prepaid cards Prepaid.cards@axisbank.com
Loans Loans@axisbank.com
Travel cards Trvel.currency@axisbank.com
NRI account holders Nri.services@axisbank.com
Note: Only emails sent from your registered email ID can be processed.

Axis 24*7 Hour Phone Banking Service

You can get in touch with Axis Bank Phone Banking Customer Services from anywhere in India, either from a landline or mobile phone number. For that you will have to dial the below-mentioned contact numbers:

  • For customers in India – 1800 – 209 – 5577 / 1800 – 103 – 5577
  • For customers outside India – + 9122 – 2764 – 8000 (Please note that this is not a toll – free number).

With the ease of phone banking, you now have convenient access to information. Below are the information/services available through Axis Bank Phone Banking:

  • Aadhaar Seeding – the process whereby the Aadhar card is linked to the database of the beneficiary
  • Information on various Products and Services
  • E-Statement Registration – credit cards and debit cards
  • Information on Account Balance and Transaction
  • Information on various ATM and Branch locations
  • Information on the status of Cheque Issued or Deposited
  • Information on Interest Rates of Deposit
  • Information on proper usage of – ATM, Internet Banking or Mobile Banking facilities
  • Request for E-Statement
  • Request for Cheque Book
  • Request for Duplicate Statement
  • Regeneration of Internet Banking password
  • Regeneration of ATM PIN for Debit Card
  • Blocking of Internet Banking User ID in case if ID theft

How To Register Feedback

If you wish to act in the response of their service or give your valuable feedback, you can call the Axis Bank 24 Hours Customer Care Number and talk to a customer care representative regarding your feedback.

For Grievance Redressal

In case of any grievance or if you wish to file a complaint to the bank, you can look for a separate link which bank provides on its website. There are various methods to do so which are as follows:

  • On the official website of Axis bank, there is an online submission form through which you can file your grievance online
  • In case you are not satisfied with the resolution you got, or you did not get the response at all, you can write to the Nodal officer using the online form on the website. On the other hand you can also download the grievance redressal form, fill it properly and post it to the address mentioned on the form.
  • If you are not satisfied with the result at level two, you can escalate the matter to the Principal Nodal Officer (PNO). As an alternative, you can download the complaint form which is available online. Fill it properly and post it to the address mentioned on the form.
  • Or you can also write to the branch manager of the nearest branch explaining the details concerned of your complaints and the manager will respond to you.
  • And in case you still satisfied with above-mentioned methods, you can escalate your concern to the Banking Ombudsmen for redressal.

How To Locate Axis Bank

There is a complete list of addresses and numbers if you wish to get in touch with Axis bank. For that, you will have to log in to the official website and click on the “locate us” link. You can also search and refine to find the address of your desired Axis bank branch. Following is the corporate and registered address of the bank:

Corporate Office Registered Office

Axis Bank Limited, Corporate Office, Bombay Dyeing Mills Compound, Pandurang Budhkar Marg, Worli, Mumbai – 400 025

Telephone: (022) 2425 2525


Axis Bank Limited, “TRISHUL”, Third Floor, Opp. Samartheshwar Temple, Nr. Law Garden, Ellisbridge, Ahmedabad – 380 006

Axis Bank Credit Card Customer Care Number & Address

Region Address Contact Details
West Bengal and Sikkim Kolkata 1st Floor, 5 Shakespeare Sarani, Kolkata – 700071 Ph: 033-22829384
Odisha Bhubaneshwar Plot no.1, Ground Floor,Nandi Ghosh Estates, Bapujinagar, Bhubaneshwar -751009 (Odisha) Ph: 0674-2598912
Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura Guwahati Administrative Office, Chibber House, 3rd Floor, G S Road, House, 3rd Floor, G S Road, Guwahati. Assam 781 005 Ph: 0361-2340029
Bihar Patna 2nd Floor, Plot No.136, Pataliputra Colony Main Road Opposite Sai Mandir, Patna 800013 Ph: 0612-2271041
New Delhi Plot No- 1-14, Tower T1, 5th Floor, Sector 128, Noida – 201304 Ph: 0120 – 6210005
Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh Delhi 2 29, 3rd Floor, Sector 14, Near Huda Office, Old Delhi-Gurgaon Road, Gurgaon-122001 Ph: 011- 43506510
Rajasthan Jaipur 1st Floor, Shanti Towers, Hawa Sadak, B -115, Civil Lines, Jaipur. Rajasthan – 302006 Ph: 0141- 4076752
Himachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana 3rd Floor, SCO – 369 & 370, Sector – 34 A, Chandigarh – 160022 Ph: 0172 – 4963024
Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli (Prabudh Nagar), Muzaffar Nagar, Baghpat, Meerut, Bijnor, and Amroha (Jyotiba Phule Nagar) Kanpur) Jain 1st Floor, UPRNSS Building, G – 4 / 5- B, Sector 4, Gomti Nagar Extension, Lucknow-226010 Ph: 0522 – 2390652
Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands Chennai 82, 3 rd Floor, Dr. Radhakrishnan Salai, Mylapore, Chennai. Tamil Nadu – 600004 Ph: 044-28285966
Karnataka Bangalore Mr. K Srinivasa Rao No 41, Sheshadri Road, Anand Rao Circle, Bangalore 560 009 Ph: 080 – 23000410
Andhra Pradesh and Telangana Hyderabad Towers, 6-3-249/3, Road No 1, Banjara Hills, Hyderabad -500034 Ph: 040 – 47476608
Maharashtra and Goa Mumbai 2nd Floor, Corporate Park II, Behind Swastik Park, Sion Trombay Road, Chembur East, Mumbai -400071 Ph: 022 – 45051296
Madhya Pradesh Bhopal 2nd Floor, “The Infinity”, Near Hotel Tulsi Exotica, M.P. Nagar, Zone – II, Bhopal – 462011. Ph: 0755 – 4097920
Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu Ahmadabad 3rd floor, Near C. N. Vidyalay, Ambavadi, Ahmadabad 380015 Ph: 079 – 40225140
Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) Dehradun 1st Floor,74 Rajpur Road, SriramArcade Dehradun, Uttarakhand – 248001 Ph: 0135 – 2747012
The state of Jammu and Kashmir Jammu 390, Sector – 20, Urban Estate, Panchkula – 134112 (Haryana) Ph: 172 – 4341002
Chhattisgarh Raipur Second Floor Simran Tower, Jeevan Bima Marg Raipur, Chattisgarh-492001 Ph: 0771 – 4002083
Jharkhand Ranchi 2nd Floor, Plot No.136, Pataliputra Colony Main Road Opposite Sai Mandir, Patna – 800013 Ph: 0612 – 2271041

Axis Bank Account Balance – Check Through Missed Call

Axis bank is considered to be the third largest financial institution of the country in the private sector. It is headquartered in Mumbai and has its registered office in Ahmadabad. It has 3304 branches, 14,003 ATMs, and nine other international offices.Axis bank offers various products and services for its customers such as balance enquiry services.

The Balance Enquiry of the Axis bank is one of the most commonly used inquiries for the bank. In this article we have listed out all the ways through one can enquire about their bank account balance.



Some Relevant Links
Axis Bank Saving Account Click Here
Axis Bank Credit Card Customer Care Click Here
Link Aadhaar To Bank Account Click Here
Axis Bank IFSC Code Click Here

Check Axis Bank Account Balance through Missed Call

One of the most convenient and instant service is missed call service unlike time consuming method of walking into bank branch or ATM. Any customer giving a missed call to the dedicated number from their registered mobile number will be messaged his bank balance instantly.

  • To know your Axis bank account balance, you are required to dial 1800 419 5959 or 1800 419 5858
  • To get mini statement of your account balance in English and Hindi you can dial 1800 419 6969 or 1800 419 6868

To avail this facility you are required to keep the following points in mind

  • To avail this service your contact number is required to be registered with the bank from which an individual is seeking balance enquiry
  • In case a customer has multiple accounts with the same bank and gives a missed call to the dedicated number (which is mentioned above), the message would update him about the balance of all such accounts he holds with the bank
  • Missed call facility is a free of cost facility which means no charges required to avail the facility. However, you should find out from your bank regarding charges linked to activate this facility.
  • Also this service does not require internet connection and a smart phone

Take a Note of Some more Numbers for Missed Call Service

  • For account balance, dial 1800 419 5959
  • For Mini Statement, dial 1800 419 6969
  • For account balance in Hindi, dial 1800 419 5858
  • For Mini Statement in Hindi, dial 1800 419 6868

Check Axis Bank Account Balance through ATM

ATM is one of the common ways through which one can check their bank account balance. If you wish to check your bank account balance by visiting your nearest ATM, you can do so by following the below mentioned steps:

  1. Visit your nearest Axis bank ATM
  2. Insert your ATM card into the ATM
  3. Type in your PIN (Personal Identification Number) number which is a four digit number
  4. Select the “check balance” option in order to check your balance.

Check Axis Bank Account Balance through Internet Banking

Internet Banking or e – banking has become extremely popular in today’s time. It has completely transformed the way people function today. It helps customers get much faster service with low cost.

To check your Axis bank account balance you are required to visit the page mentioned i.e. – Log In

The Internet banking option offers the balance enquiry and many other options to use.

There are many benefits associated with Axis bank which are as follows:

  • It saves a lot of time of a person unlike traditional way of visiting bank branch which is time consuming
  • It also offers banking throughout the year 24 / 7 days from any place have internet banking
  • It is a secured method and provides privacy to customers by using state of the art encryption and security technologies

Check Axis Bank Account Balance by Using Mobile Banking

Mobile banking allows a bank’s customer to perform many tasks that they would perform using a browser on their PC which are checking account balances, transferring funds, viewing transactions and statements, paying bills and setting up account alerts.

The Mobile Banking Facility in Axis bank is available on all smart phones provided it has the internet connection of any type.

There are many benefits of Mobile banking which are as follows:

  • You can do most of your banking on the go
  • Mobile banking is easy and convenient which also helps keep you in control of your finances
  • Mobile banking is safe and secure as it uses encryption that safeguards and protects your privacy, identity and financial information.

Check Axis Bank Account Balance by Using SMS Banking

Like other major banks, Axis bank also offers bank alert services to its customers. To avail the service you are required to register your mobile number with the account number and activate the alert for the balance enquiry.

There is option for the request of Balance Enquiry as well. However, there is separate toll – free number for the balance enquiry. The toll – free number is 1800 419 5959 and it can be used from any mobile number to know the current account balance.

There are many advantageous of using SMS banking which are as follows:

  • Through SMS banking you can get all your banking information on your fingertips
  • You can also manage bank accounts, check account balances, perform check request and pay some bills
  • It is extremely convenient as you don’t have to pay visit to your bank branch

You can also pay a visit to your nearest bank branch to enquire about your bank balance.

Axis Bank Savings Account- Online Application, Interest Rate

Saving money is a good habit. Saving money can be a very good step for the future. Too many people underestimate the quality of saving money. Many of the consumers do have a checking account, credit cards, and debit cards, but still, there are many people who do not have a savings account set up. In this article, we are going to talk about the Axis Bank Savings Account, how to open it online, what are its types and much more.

A savings account is a deposit account that is present in a bank or any other Financial Institutions that provides a modest interest rate. A savings account can be opened by any customer, irrespective of their income group and the age criteria. Different banks in India offer specialized accounts for different types of customers, according to their requirements.

Some Relevant Links
Check Axis Bank Account Balance Click Here
Axis Bank Credit Card Customer Care Click Here
Link Aadhaar To Bank Account Click Here
Axis Bank IFSC Code Click Here

About the Axis Bank

Axis bank offers a wide variety of Savings account for their customers. They have personalized services along with attractive benefits. The customers can plan and track their finances and also earns interest on their savings. The customers can access their savings accounts at any of the 2300 bank branches of Axis Bank and 11,500 ATMs located across the country. The Axis Banks waives off the minimum balance requirements in most of the cases if the account holder has a fixed deposit or a recurring deposit for about a year with the bank.

The Revision Interest Rates on Axis Bank Savings Deposit

Particulars Rate of Interests
Savings Deposit Balance below Rs 50 Lakh 3.50% p.a
Savings Deposit Balance Rs 50 Lakh or above 4.00% p.a

How to Open Axis Bank Savings Account Online

The Axis bank offers an exciting range of the products to fulfil the financial needs. If you are interested to open a savings account in Axis Bank then it quite simple. You can do this by visiting the web portal of the Axis Bank. The step by step procedure to open Axis Bank Savings Account online is as follows:

  1. Visit the official website of the Axis Bank- axisbank.com
  2. Select the “Explore Products” and from the drop-down menu, select the Accounts-then Savings account.
  3. Choose the type of account you want to apply and then click on “Apply Online”.
  4. You will redirect to a page, where you need to fill in the personal details such as- Name, E-mail ID, Phone number, State and city and enter the “Captcha Code” and select agree to the “Terms and Conditions”.
  5. Click on submit.

Then you have to submit required documents along with the application. The new account holders will receive a welcome kit from the Axis Bank as a part of the initiation program. A debit card is also issued when you open a savings account.

Types of Axis Bank Savings Account

  • Easy Access Savings Bank Account

If you opening a savings account for the first time, then Easy Access Savings Account is the best option. The bank provides an interest rate of 4% on your daily balances for this type of savings account. Through this account, you can access and track down the expenses as well as experience various mobile services. These accounts are mainly opened in the Metro Cities and require a minimum opening deposit of Rs 10, 000. A Visa Classic Debit Card is usually issued along with an Easy Access Savings Account.

  • Prime Savings Account

This savings account is quite premium and it provides enhanced access and benefits to its customers. It provides higher transaction limits. A Master Card Titanium Debit card is issued along with the Prime Savings Account.

  • Future Stars Savings Account

This type of Savings Account is mainly for the children’s future. The parents plan and save for their Children’s education and future with Axis Bank Future Stars Savings Account. These accounts are mainly for the children who are aged below 18 years. This account is operated by the parents or the guardian. A free ATM Card with a daily withdrawal limit of Rs 1500 is provided. A chequebook is also issued in the name of the guardian if the child is below 10 years. This account requires a low opening deposit and a monthly balance of Rs 2500/- in the metro cities.

  • Youth Account

This account comes with a Mobile Banking option, YOUth application and a YOUth Debit card loaded with features and offers. You can personalize this account on the basis of your requirements.

  • Prime Plus Savings Account

This savings account holder enjoys higher transactional limits, entertainment, pricing and reward benefits and the flexibility of maintaining an average monthly balance of Rs 1 Lakh. The Prime plus Savings Account requires a minimum opening deposit of Rs 1, 00,000.

  • Women Savings Account

This savings account provides unique benefits to the women customers. They are provided with a minimum opening deposit and an average minimum balance requirement of Rs 10,000.

  • Senior Privilege Savings Account

These accounts are mainly for the senior citizens. Through the Axis Bank senior privilege savings account, the senior citizens enjoy preferential treatments and also get exciting discounts.

  • Pension Savings Account

This type of savings account is exclusively designed for the pensioners of the Central Government, Civil and Defense Ministries. The pension amount does not have any average quarterly minimum balance requirement and the Central Civil Pension would be disbursed into the account.

  • Trust/NGO Savings Account

These accounts are mainly for the Trusts, Societies, Associations, NGOs, Government Bodies and Section 25 Companies. They provide an average monthly balance requirement of Rs 25, 000/-. The transactions that are associated with this account can be performed free of charge and a free Demat account is also provided to facilitate the investments.

  • Insurance Agent Account

These accounts are specially designed for the Insurance Agents with a minimum opening deposit of Rs 5000/-. A Visa Classic Debit Card is issued with this account.

  • Basic Savings Account

The Basic Savings Account with the Axis Bank comes with a free Rupay Debit Card and a zero balance facility. The account is provided with free SMS Alerts and a passbook to track their account activities.

  • Small Basic Savings Account

This type of savings account does not have any minimum balance requirement. A RuPay Debit card is issued along with this account and the customers can easily keep a track on their expense activities as well.

  • Priority Account-Resident

This is a premium savings account which includes a wide variety of offers and privileges like unlimited Lifestyle privileges, entertainment benefits, preferential rates, exciting deals and a specially designed Mobile App.

  • Krishi Savings Account

This type of savings account is offered to the farmers and the other individuals who are engaged in the agricultural activities in semi-urban and rural areas. An International Master Debit Card is issued for the Krishi Savings Account Holders. These account holders are required to maintain a half-yearly balance of Rs 2500/-.

  • Priority Account -NRI

The Axis Bank NRI Priority Account can use AxisRemit to easily transfer and remit the funds from one country to another with preferential rates.

  • Pradhan Mantri Jan-Dhan Yojana (PMJDY)

The Axis Banks offers the facility to its users in enrolling in the PMJDY Scheme. The scheme allows effortless banking, affordable banking deposit, insurance, credit remittance and pension services for those people who are residing in the rural areas. The accounts that are opened under the PMJDY Scheme is to earn an interest rate of 4%. The account also offers overdraft and cheque book facilities along with the option of availing RuPay Debit Card. The additional benefits that are included are the Accidental Insurance of Rs 1 Lakh and a life insurance cover of Rs 30,000 at zero extra charges or premium. This account also provides mobile banking option with the help of an app. The account holders can also transfer their account which held under the PMJDY to any other Axis Bank.

  • Inaam Personal Account

This account offered by the Axis Bank provides a wide variety of banking services with an ease. This is a zero interest account and you don’t have to worry about earning interest. The customers enjoy multi-Channel banking facility which provides secure fund transfers, mobile banking, SMS Alerts, E-statements and much more. A Visa Classic Debit Card along with a free cheque book per quarter is provided with a nominal issuance charge. This card offers a daily shopping transaction limit of Rs 1 Lakh and an ATM withdrawal of Rs 40, 000. Being an Axis Bank account, you automatically get to earn eDGE Loyalty Points from a number of transactions done from your account.

Axis Bank Savings Account Interests Rates and Minimum Balance Requirements

The Axis Bank customers earn an Interest Rate of 4% on their savings account. The customers also enjoy a quite a lot offers and privileges. The interest rates are calculated on the daily basis and are paid to the account holder after every quarter.

Every Axis Bank Savings Account offers a different minimum balance amount. The minimum balance ranges from Rs 2,500 to Rs 1, 00, 000.

Eligibility for the Axis Bank Savings Account

  • Must be Indian Citizens and Hindu-Undivided Families are eligible to open Axis Bank Savings Account.

Documents Required For the Axis Bank Savings Account

  • Two passport size photographs- (applicable for all the applicants)
  • Age Proof
  • Joint Account applications require ID Proof documents of both the applicants and the address proof can be of the Primary Account Holder, supplemented by a relationship proof between both the holders.

Address Proof/ID Proof

Address and ID Proof for Hindu Undivided Families

  • PAN Card/ Form 60 of HUF
  • Declaration from the Karta
  • Proof of Identification and Address of the Karta as per the documentation for the individual.
  • Prescribed Joint Hindu Family Letter signed by all the adult holders.

Documents Requires- Salary Accounts

A Bonafide Authorization Letter from their employees in the Bank’s required format.

Proof of Photo ID

  • PAN Card
  • Passport
  • Election Card
  • Photo IDs of Government/ Defense Services/ Public Sector Undertakings.
  • Driving License

Proof of Address

  • Telephone Bill/ Mobile Bill/ Electricity Bill
  • Ration Card
  • Gas Connection Registration Letter
  • Income Tax/ Wealth Assessment Order
  • Registered Lease Agreement with a Utility Bill in the name of the Landlord.

The applicant and the co-applicant have to furnish the documents that are mentioned above while opening a Joints Savings Account.

Important Points to Remember

  • Up to 20 transactions are allowed every month at any Axis Bank Branch, free of charge.
  • There is no average quarterly balance requirement for the Axis Bank pensions Savings Account.
  • The applicant must be a minimum of 57 years to enjoy the Senior Privilege Savings Account.

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