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Andhra Bank is a medium-sized Public Sector Bank (PSB) of India which was founded by the eminent freedom fighter Dr. PattabhiSitarmayya in 1923.The headquarters of Andhra bank is in Hyderabad, Telangana, India.
The bank has a network of 2803 branches, 4 extension counters, 38 satellites offices, and 3636 ATMs. At present, the bank operates in 25 states and three Union Territories.
The bank has a tie-up with various financial institutions like Kotak Mahindra Bank, Reliance, Birla Sun Life Mutual Fund and Fidelity Mutual Fund, assisting them in sales of their mutual Fund products. The bank has also signed an agreement with Memorandum of Understanding (MOU) with Maruti Suzuki Ltd. for financing four wheeler vehicles.
Andhra Bank offers a wide range of products and services to its customers such as Consumer Banking, Corporate Banking, Finance and Insurance, Private Banking Wealth Management, Social, Agricultural, International and Corporate Banking Services.
For the convenience of its customers, Andhra bank offers a dedicated customer care helpline number where customers can come up with all their queries and grievances.
In this article, we have listed out Andhra Bank 24 hours Customer Care Number. So in case you have a specific query, Andhra bank provides helpline numbers so that you can get in touch with the concerned executives.
Andhra Bank Credit Card Toll – Free Number
If you have any query regarding Andhra bank credit cards such as its annual fees, or a purchase on your credit card statement, or any complaints related to credit cards, you can get in touch with the following credit card customer care number
Andhra Bank 24*7 Credit Card Customer Care Toll–Free Number: 1800 425 4059
In case you lost your credit card or you are dubious that your credit card details have been stolen, it is advisable to immediately call on the Andhra Bank Credit Card 24 – hour customer care number in order to get your credit card blocked.
- Non Toll – Free Number – 040 23234313, 23252000
- You can also drop a mail at email@example.com or firstname.lastname@example.org
Andhra Bank Customer Care Number for General Enquiries
If you have any general enquiries such as balance and transaction enquiries and non– disbursement of cash from ATM, you can contact the following numbers through phone calls or you can also drop a mail. Read the below mentioned table to know the contact numbers and email Ids of the customer care:
|Service||Contact Number||Email – ID|
|For Tele Banking||1800 425 email@example.com|
|Credit Card Support||1800 425 4059, 040 – 24683222, / 040 – firstname.lastname@example.org|
|For pension-related issues||1800 425 7701, 040 – email@example.com|
|For internet banking transactions||040 – 24683514 / firstname.lastname@example.org|
|RTGS related complaints||022 – 22168047||Bmmum1250@andhrabank.co.in|
|NEFT related complaints||022 – email@example.com|
International Banking – Andhra Bank NRI Banking
Customer care service is available for NRI customers as well. Read the below mentioned table to know customer care service numbers for Non – resident Indians:
|From USA||From Dubai|
Andhra Bank Representative Office, 26, Journal Square, Suite #1001, JERCEY City, NJ 07306 USA
Office: 001 201 420 8088
|Contact via Email:
Contact via Email:
From Other Countries
|Andhra Bank||Andhra Bank|
NRI Cell, Corporate Planning Department 3rd floor, Dr. Pattabhi Bhavan saifabad, Hyderabad
Phone: 040 – 3234036, 23233004, 23252379
Email ID: firstname.lastname@example.org
Investments and International Banking
Cuffee Parade, Mumbai
Phone: 022 – 22161075, 22168053
Email ID: Midofficeemail@example.com
Specialized NRI Branches in India
Andhra bank has introduced three specialized bank branches in metro cities exclusively for NRI Banking. Read below to know some more details about it:
022 – 2623 3338
Brindavan Colony, Tolichowki
040 – 2342 1286
Flat No -4, Sec – 9 Market, R K Puram
Credit Card SMS Services
If you wish to get all the information regarding your credit cards, you can get the required services through SMS as well. In order to avail the SMS service, you need to register your mobile phone number:
|Kind of Information Needed||Send an SMS to 9717500793|
|To Know the available Limit for your credit card||BALENQRY (space) Last 4 digits of your credit card number|
|To acknowledgement receipt of your new credit card and activate||CARDACKW (space) Last 4 digits of your credit card number|
|To GENERATE Fresh PIN / Duplicate PIN through PIN||ATMOTPRQ (space) Last 4 digits of your credit card number|
|To block your credit card||CARDLOST (space) Last 4 digits of your credit card number|
|To request for replacement of lost credit card||LOSTREEL (space) Last 4 digits of your credit card number|
|To Disable INTERNATIONAL Transactions for your credit card||INTLDSBL (space) Last 4 digits of your credit card number|
|To Know the CUSTOMER ID of your credit card||GETCUSID (space) Last 4 digits of your credit card number|
|If you do not want to continue Accidental Insurance Policy Coverage for your Credit Card||INSFLGDB (space) Last 4 digits of your credit card number|
How to Register Feedback
In case a customer wants to give their feedback they can do so by calling on the Andhra bank 24 hours customer care number and get in touch with a customer care executive regarding your feedback.
For Grievance Redressal
In case a customer wants to file grievances or redressal, they can follow the below mentioned methods:
- They can write to the Branch Manager of the bank branch where you maintain your account and mention the complete details of your complaint and provide your complete information such as account number etc.
- In case you do not get any satisfactory response from the branch manager, you can write to the zonal manager. Don’t forget to mention your Complaint ID while approaching the concerned person.
- And if you don’t hear from the zonal manager you can escalate the office to the Head Office. And don’t forget to mention your Complaint ID while approaching the concerned person.
- Phone: 040 23297899
- Email ID – firstname.lastname@example.org
- Further, you can escalate the matter to General Manager and Nodal Officer. Below are the contact details:
- Address: General manager, Nodal Officer for Customer Service, Andhra Bank, Head Office, 5 – 9 – 11, Saifabad, Hyderabad City – 500 004.
- Phone: 040 – 23210234
- If you still have not received any satisfactory resolution within a month, you may get in touch with the Banking Ombudsman appointed by the Reserve Bank of India (RBI).
How to locate Andhra Bank
If you wish to get in touch with Andhra bank, you can log in to the website and click on the “Locate Us” option, from which you can search and refine to find the address of your desired Andhra Bank Branch. Following is the head office address of the bank:
Andhra Bank Head Office
5 – 9 – 11, Dr Pattabhi Bhavan, Secretariat Road, Saifabad, Hyderabad 500 004. Telangana
Phone: 040 – 23252000.