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RBL Bank Credit Card Customer Care Number 24 x 7 | RBL Bank

Ratnakar Bank Limited or popularly known as RBL bank is a private scheduled commercial bank which was founded in the year 1943 and is headquartered in Kolhapur, Maharashtra, India. The bank also offers wide range of products and services to the customers with employee strength of over 2798 employees.

Following are the products and services offered by the RBL Bank:

  • Savings Account
  • Fixed Deposit
  • RBL bank loans
  • RBL bank NRI banking
  • RBL bank Internet Banking
  • Credit Cards

RBL bank also offers high standard services such as Customer Care Service. If you have any queries regarding SME (Small and Medium Sized Enterprises) loans, or an insurance products offered by RBL or account information or details on your fixed deposits, you can call on the customer care department of RBL Bank and get it resolved within given period of time.

RBL Credit Card Customer Care Number – Toll – Free

RBL Bank Credit card customer care number where you can call and resolve your query such as unauthorised payment on your card, or wish to check if a payment has gone through or simply want to check your balance.

  • RBL Credit Card Customer Care Number is 1800 121 9050.

You can also get in touch with the RBL credit card customer care number for any query regarding your card.

  • If you wish to write to the RBL Bank you can do that as well by dropping a mail at cardsrvices@rblbank.com
  • Some more RBL Bank Credit Card Customer Care Toll – Free Numbers
  • 24 * 7 RBL Bank Credit Card Customer Care Number 022 – 61156300 – 99
  • Another Email ID is customercare@rblbank.com

Branch Contact Details for Select Cities

Ahmadabad The RBL Bank Ltd Viva Complex , Ground floor , Opp Parimal Garden , Ellisbridge Ahmadabad 380006, Ahmadabad Gujarat, 380006 07940146902
Bengaluru RBL Bank Ltd GROUND FLOOR G13, G14 G15 & G17PRESTIGE TOWERS 99 & 100 RESIDENCY ROAD, Bangalore Karnataka, 560025 080 -45342300
Chennai The RBL Bank Ltd Ground Floor Nibav Building, No : 11 L B Road, Adyar, Tamilnadu, 600020 044 -43579185
Delhi The RBL Bank Ltd, Ground Floor, DLF Capitol Point, Baba Kharak Singh Marg, New Delhi 110001 011 -33521434
Hyderabad No. 63865, Ground Floor, My Home, Jupally Complex, Opp Green Park Hotel, Green Lands, Amarpet Road, Hyderabad 500016 040 -42212208, 040 -40805555
Mumbai The RBL Bank Ltd , 1 / A Mittal Court 224 Nariman Point Mumbai 400021, Mumbai, Maharashtra, 400021 022 -49266400
Nagpur 3 4 5 Aditya Enclave, Central Bazar Road Opp. Somalwar High School Ramdaspeth, Nagpur, Maharashtra, 440010 71 – 22422202
Pune The RBL Bank Ltd C Wing, Anmol Pride, CTS No. 270, Baner Road, Pune, Maharashtra, 411045 020 -27290108

How to Give Feedback to the RBL Bank

If you wish to provide your feedback to the bank, you can do so by filling in the feedback form from the official website of RBL Bank and you can submit the form online on the website.

Grievance Redressal – Credit Cards

If you have any complaint regarding credit cards or in general you can lodge a complaint and get a satisfactory resolution to your problem

Level 1

  • You can call on the 24 hours toll – free RBL Bank Credit Card Customer Care Number at 1800 121 9050 and speak with an executive
  • Email: You could email your grievance to cardservices@rblbank.com
  • Post: You can also write to the following address

Manager – Credit Cards Services,

RBL Bank Limited

Cards Operating Centre

JMD Megapolis,

Unit No. 306 – 311 – 3rd Floor,

Sohna Road, Sector 48,

Gurgaon Haryana 122018

The expected response is within 10 days of writing to the authority. You are also required to provide the following details which are as follows:

  • Your full name
  • Your account details, if you are an existing customer
  • Your contact details (address, telephone number and email)

Level 2

If you don’t receive a response within 10 days from the above mentioned contacts, you can then escalate your issue to the Head Credit Card Service at

Email – headcardservice@rblbank.com

Or write to the following address:

Manager – Credit Card Service,

RBL Bank Limited

Cards Operating Centre – COC

JMD Megapolis, Unit No. 306 – 311 – 34d floor

Sohna Road, Sector 48,

Gurgaon, Haryana 122018

Note: You will have to provide reference number which was provided to you in your early interaction along with your account number / credit card number].

Level 3

If you are not satisfied with the resolution provided to you at the level 2, you can then write to the Nodal Officer at

Email – principalnodalofficercards@rblbank.com

Write a letter on the following address:

Manager – Credit Cards Service,

RBL Bank Limited

Cards Operating Centre – COC,

JMD Megapolis, Unit No. 306 – 311 – 3rd floor

Sohna Road, Sector 48,

Gurgaon, Haryana 122018

RBL Bank Nodal Officer Contact Details


Address Email ID

Phone Number

South / Goa RBL Bank Limited, First Floor, Rashmi Towers , No.1, Valluvarkottam High Road, Nungambakkam, Chennai – 600 034 regionalnodalofficersouth@rblbank.com 044 -40431529
Delhi / NCR / Gujarat / Uttar Pradesh / Rajasthan RBL Bank Limited, Ground Floor, J 13 / 52, Rajouri Garden, New Delhi – 110027 regionalnodalofficernorth@rblbank.com 011 -49796956
Madhya Pradesh / Kolkata RBL Bank Limited, Thapar House, 25 Brabourne Road, 1st Floor, Kolkata – 700 001 regionalnodalofficereast@rblbank.com 033 -40330168
Mumbai / Pune RBL Bank Limited, Ground Floor, Dhannur House 15 Sir P M Road, Fort – 400 001 regionalnodalofficerwest@rblbank.com 022 -42956658
Kolhapur / Sangli RBL Bank Limited, Shahupuri 1st Lane, Vyapari peth, Near Hotel Amruta, Kolhapur – 416001 regionalnodalofficerkop@rblbank.com 0231-6650223

Banking Ombudsman

If your problem still remains unresolved within 30 days of raising your issue, you can then write the Banking Ombudsman for an independent review. To know more about Banking Ombudsman you will have to log in to the official website of RBL.

Also note the head offices of RBL Bank:

Administrative Office

Registered Office

Corporate Office

RBL Bank Ltd.


Shri Shahu Market yard,

Kolhapur – 416005


Phone: 0231- 2650981 to 984

Fax: 0231 – 2657386

RBL Bank Ltd.

1st lane,


KKolhapur – 416001

Maharashtra –

Ph: 0231 – 6650214

Fax: 0231 – 2657386

RBL Bank Ltd

One Indiabulls Centre, Tower 2B, 6th Floor,

841, Senapati Bapat Marg,

Lower Parel (W)

Mumbai 400013

Ph: 022 – 43020600

Fax: 022 – 43020520

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