Kotak Mahindra Bank is an Indian Private Sector bank which is headquartered in Mumbai, Maharashtra, India. The bank got fully commercial banking license in February 2003 and became the first non – banking finance company to be converted into a bank in India. At present Kotak Mhindra bank has a presence of 1,333 branches in 674 locations and a network of 2,034 ATMs.
| Some Relevant Links | |
| Kotak Mahindra Bank Saving Account | Click Here |
| Link Aadhaar With Kotak Mahindra Bank Account | Click Here |
| Kotak Mahindra Bank IFSC Code | Click Here |
Kotak Mahindra Bank offers various products and services which includes
- Personal Banking
- NRI (Non – Residence Banking) Banking
- Priority Banking Services through Privy League
- Wealth Management Services
- SME Products
- Wholesale Banking Services
Kotak Mahindra Bank Credit Card customer Care Services where you can call or mail or send an SMS and resolves your query. Kotak Mahindra Bank is considered to be one of the best banks in India under the category of Credit Card providers and the best customer services providers.
Contents
- 1 Kotak Mahindra Bank Credit Card Customer Care Phone Numbers
- 2 Kotak Mahindra Bank Credit Card Customer Care – International Toll Free Number
- 3 Kotak Mahindra Bank Credit Card Customer Care via Email
- 4 How to Report Grievances
- 5 How to Locate Kotak Mahindra Bank
- 6 Kotak Mahindra Bank Phone Banking Numbers City – Wise
- 7 Kotak Mahindra Bank SMS Banking
Kotak Mahindra Bank Credit Card Customer Care Phone Numbers
Kotak Mahindra Bank offers toll – free Credit Card Customer Care numbers and city wise phone numbers. Read below to know the numbers where you can call in order to resolve your query:
Toll – Free Numbers for Kotak Mahindra Bank Credit Card Customer Care
You can use the following numbers for Kotak Mahindra Bank Credit Card Customer Care
| Kotak Mahindra Bank Credit Card Customer Care toll – free number | 1860 266 2666 |
Top City Wise Kotak Mahindra Bank Credit Card Customer Care Phone Numbers
Below is the list of city so that the customers can choose the contact details as per their location or place of residence:
| City / Area | Phone Number |
| Ahmadabad | 6600 6022 |
| Allahabad | 011 6600 6022 |
| Chandigarh | 0161 6500 6022 |
| Bangalore | 6600 6022 |
| Chennai | 6600 6022 |
| Coimbatore | 6600 6022 |
| Goa | 9522 6600 6022 |
| Gurgaon | 9511 6600 6022 |
| Hyderabad | 6600 6022 |
| Indore | 01166006022 |
| Jaipur | 6536 022 |
| Jalandhar | 95161 6500 6022 |
| Kanpur | 011 6600 602 |
| Kochi | 0422 6600 6022 |
| Kottayam | 0422 6600 6022 |
| Kolkata | 6550 6022 |
| Lucknow | 011 6600 6022 |
| Ludhiana | 65006022 |
| Mumbai | 6600 6022 |
| New Delhi | 6600 6022 |
| Noida | 9511 6600 6022 |
| Patna | 033 6550 6022 |
| Pune | 6521 6022 |
| Surat | 6600 6022 |
| Varanasi | 011 6600 6022 |
| Rajkot | 6600 6022 |
Kotak Mahindra Bank Credit Card Customer Care – International Toll Free Number
If you are a Kotak Mahindra Bank credit card customer care and you are travelling outside India, you can contact the bank easily by following the below mentioned Toll – Free customer care number for NRI customers:
| Country | Toll-Free Number |
| USA | 1855 365 6767 |
| Australia | 001180044990000 |
| UK | 0080044990000 |
| Hong Kong | 00180044990000 |
| Canada | 18557684020 |
| Singapore | 8001013054 |
Kotak Mahindra Bank Credit Card Customer Care via Email
If you wish to write to the Kotak Mahindra Bank Credit Card customer care, you can do so by dropping a mail on the below mentioned email addresses:
| Kotak Mahindra Bank Customer Service Center | Service.bank@kotak.com |
| Kotak Credit Card Customer Care Center | Service.cards@kotak.com |
| Kotak Loan Customer Service Center | Service.loans@kotak.com |
| Kotak Life Insurance Customer Service Center | Clientservicedesk@kotak.com |
| Kotak General Insurance Customer Service Center | Care@kotak.com |
| Kotak Securities Customer Service Center | Service.securities@kotak.com |
| Kotak Car Finance Customer Service Center | Service.carfinance@kotak.com |
| Kotak SME Banking Customer Service Center | Customerfirst@kotak.com |
Also if you wish to report any security related issues such as frauds or vulnerabilities, you can drop an email to itsecurity.bank@kotak.com
How to Report Grievances
If you wish to file any grievances, you can visit the official website of the Kotak Mahindra bank and where you will find a separate link for the same. Follow the below mentioned ways to file a grievance if you have any:
Level 1
- You can submit your request online via the online form which is available on the Kotak Mahindra Bank website
- You can email your complaint at service.bank@kotak.com
- You can visit any of the branches and file a complaint with the Branch Manager
- If you wish to write to the kotak Mahindra Bank you can do so in the following address: Kotak Mahindra Bank Ltd., P.O Box: 16344, Mumbai – 400013
- You can also login to your net banking account and click on the inbox section to write to the bank
Level 2
- If you didn’t receive any satisfactory response from level 1, you can escalate your issue by submitting your complaint online using the online form available on the bank’s website
Level 3
- If the resolution provided to you at level 2 does not meet your expectation, you can write to the Nodal Officer using the online form which is available on the website
Level 4
- If level 3 does not meet your expectation you can escalate the issue to the Principal Nodal Officer using the online form which is available on the website
Level 5
- In case you haven’t received any satisfactory response at level 4 within 5 working days, you can escalate the issue to the Internal Ombudsman of Kotak using the form available online on their website.
How to Locate Kotak Mahindra Bank
You can locate your nearest Kotak Mahindra Bank by log in to the official website and click on the “Find ATM / Branch” link. You could search and refine to find the address of your desired branch location.
Following is the registered address of the bank:
| Registered Office | Customer Service Centre |
| 27 BKC, C 27, G Block,
Bandra Kurla Complex, Bandra (E), Mumbai – 400051 |
24 Hours Customer Care No. 1860 266 2666
Email: service.bank@kotak.com Letter: P.O. Box: 16344, Mumbai – 400013 |
Kotak Mahindra Bank Phone Banking Numbers City – Wise
| City / Area | Phone Banking Number |
| Ahmadabad | 6600 6022 |
| Allahabad | 011 6600 6022 |
| Chandigarh | 0161 6500 6022 |
| Bangalore | 6600 6022 |
| Chennai | 6600 6022 |
| Coimbatore | 6600 6022 |
| Goa | 9522 6600 6022 |
| Gurgaon | 9511 6600 6022 |
| Hyderabad | 6600 6022 |
| Indore | 01166006022 |
| Jaipur | 6536 022 |
| Jalandhar | 95161 6500 6022 |
| Kanpur | 011 6600 602 |
| Kochi | 0422 6600 6022 |
| Kottayam | 0422 6600 6022 |
| Kolkata | 6550 6022 |
| Lucknow | 011 6600 6022 |
| Ludhiana | 65006022 |
| Mumbai | 6600 6022 |
| New Delhi | 6600 6022 |
| Noida | 9511 6600 6022 |
| Patna | 033 6550 6022 |
| Pune | 6521 6022 |
| Surat | 6600 6022 |
| Varanasi | 011 6600 6022 |
| Rajkot | 6600 6022 |
Kotak Mahindra Bank SMS Banking
With Kotak Mahindra Bank SMS Banking, you can get the information on the go! If you need any information you can simply send an SMS to 9971056767 or 5676788 and get the details related to account balance, salary credits, large debits, large credits, holding value amongst others.
| Request | Information | Format |
|
Last 3 Transactions request |
Gives you details of the last three transactions made |
TXN (space) Last 4 digits of your Account Number |
|
Last 3 months statement on email request |
Gives you the Last 3 months E-statement on the registered email id. |
STMT (space) Last 4 digits of your Account Number |
|
Statement on email for a particular month |
Gives you the E-Statement for a particular month registered email id. Please note: it is applicable only for the current financial year |
STMT (space) Last 4 digits of Account Number(space)First 3 letters of the month |
|
Statement on email for any particular period |
Gives you the E-Statement for a particular period of any year on your registered email id. |
STMT(space)last 4 digits of Account Number (space) followed by First 3 letters of the month followed by last 2 digits of the year (space) for End Period and First 3 letters of the month followed by last 2 digits of the year |
|
Cheque Status Inquiry |
Stay updated on the status of your Cheque |
CHQSTATUS (space) Last 4 digits of Account Number (space) your 6 digit cheque no |
|
New Cheque Book Request |
New Cheque book will be generated and dispatched to your registered address. |
CHQBOOK(space)Last 4 digits of Account Number |
|
Mobile App Download |
Helps you to download mobile banking application with a link |
MOBILE |
|
Link your AADHAAR to your account |
Lets you link your Aadhaar number to your account |
AADHAAR (space) 12-digit Aadhaar number (space) last 4 digits of Account Number |
|
Mobile Recharge |
Lets you recharge any prepaid mobile no. |
REC (space) Mobile No. (space) Telecom service provider (space) Amount (space) last 4 digits of your account no. |
|
DTH Recharge |
Allows you to recharge any prepaid DTH no. |
DTH (space) DTH No. (space) DTH service provider (space) Amount (space) last 4 digits of your account no. |