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Kotak Mahindra Bank Credit Card Customer Care Number 24 X 7 | Kotak Mahindra Bank

Kotak Mahindra Bank is an Indian Private Sector bank which is headquartered in Mumbai, Maharashtra, India. The bank got fully commercial banking license in February 2003 and became the first non – banking finance company to be converted into a bank in India. At present Kotak Mhindra bank has a presence of 1,333 branches in 674 locations and a network of 2,034 ATMs.

Some Relevant Links
Kotak Mahindra Bank Saving Account Click Here
Link Aadhaar With Kotak Mahindra Bank Account Click Here
Kotak Mahindra Bank IFSC Code Click Here 

Kotak Mahindra Bank offers various products and services which includes

  • Personal Banking
  • NRI (Non – Residence Banking) Banking
  • Priority Banking Services through Privy League
  • Wealth Management Services
  • SME Products
  • Wholesale Banking Services

Kotak Mahindra Bank Credit Card customer Care Services where you can call or mail or send an SMS and resolves your query. Kotak Mahindra Bank is considered to be one of the best banks in India under the category of Credit Card providers and the best customer services providers.

                                       Kotak Mahindra Bank Credit Card Customer Care Phone Numbers

Kotak Mahindra Bank offers toll – free Credit Card Customer Care numbers and city wise phone numbers. Read below to know the numbers where you can call in order to resolve your query:

Toll – Free Numbers for Kotak Mahindra Bank Credit Card Customer Care

You can use the following numbers for Kotak Mahindra Bank Credit Card Customer Care

Kotak Mahindra Bank Credit Card Customer Care toll – free number 1860 266 2666

Top City Wise Kotak Mahindra Bank Credit Card Customer Care Phone Numbers

Below is the list of city so that the customers can choose the contact details as per their location or place of residence:

City / Area Phone Number
Ahmadabad 6600 6022
Allahabad 011 6600 6022
Chandigarh 0161 6500 6022
Bangalore 6600 6022
Chennai 6600 6022
Coimbatore 6600 6022
Goa 9522 6600 6022
Gurgaon 9511 6600 6022
Hyderabad 6600 6022
Indore 01166006022
Jaipur 6536 022
Jalandhar 95161 6500 6022
Kanpur 011 6600 602
Kochi 0422 6600 6022
Kottayam 0422 6600 6022
Kolkata 6550 6022
Lucknow 011 6600 6022
Ludhiana 65006022
Mumbai 6600 6022
New Delhi 6600 6022
Noida 9511 6600 6022
Patna 033 6550 6022
Pune 6521 6022
Surat 6600 6022
Varanasi 011 6600 6022
Rajkot 6600 6022

Kotak Mahindra Bank Credit Card Customer Care – International Toll Free Number

If you are a Kotak Mahindra Bank credit card customer care and you are travelling outside India, you can contact the bank easily by following the below mentioned Toll – Free customer care number for NRI customers:

Country Toll-Free Number
USA 1855 365 6767
Australia 001180044990000
UK 0080044990000
Hong Kong 00180044990000
Canada 18557684020
Singapore 8001013054

Kotak Mahindra Bank Credit Card Customer Care via Email

If you wish to write to the Kotak Mahindra Bank Credit Card customer care, you can do so by dropping a mail on the below mentioned email addresses:

Kotak Mahindra Bank Customer Service Center Service.bank@kotak.com
Kotak Credit Card Customer Care Center Service.cards@kotak.com
Kotak Loan Customer Service Center Service.loans@kotak.com
Kotak Life Insurance Customer Service Center Clientservicedesk@kotak.com
Kotak General Insurance Customer Service Center Care@kotak.com
Kotak Securities Customer Service Center Service.securities@kotak.com
Kotak Car Finance Customer Service Center Service.carfinance@kotak.com
Kotak SME Banking Customer Service Center Customerfirst@kotak.com

Also if you wish to report any security related issues such as frauds or vulnerabilities, you can drop an email to itsecurity.bank@kotak.com

How to Report Grievances

If you wish to file any grievances, you can visit the official website of the Kotak Mahindra bank and where you will find a separate link for the same. Follow the below mentioned ways to file a grievance if you have any:

Level 1

  • You can submit your request online via the online form which is available on the Kotak Mahindra Bank website
  • You can email your complaint at service.bank@kotak.com
  • You can visit any of the branches and file a complaint with the Branch Manager
  • If you wish to write to the kotak Mahindra Bank you can do so in the following address: Kotak Mahindra Bank Ltd., P.O Box: 16344, Mumbai – 400013
  • You can also login to your net banking account and click on the inbox section to write to the bank

Level 2

  • If you didn’t receive any satisfactory response from level 1, you can escalate your issue by submitting your complaint online using the online form available on the bank’s website

Level 3

  • If the resolution provided to you at level 2 does not meet your expectation, you can write to the Nodal Officer using the online form which is available on the website

Level 4

  • If level 3 does not meet your expectation you can escalate the issue to the Principal Nodal Officer using the online form which is available on the website

Level 5

  • In case you haven’t received any satisfactory response at level 4 within 5 working days, you can escalate the issue to the Internal Ombudsman of Kotak using the form available online on their website.

How to Locate Kotak Mahindra Bank

You can locate your nearest Kotak Mahindra Bank by log in to the official website and click on the “Find ATM / Branch” link. You could search and refine to find the address of your desired branch location.

Following is the registered address of the bank:

Registered Office Customer Service Centre
27 BKC, C 27, G Block,

Bandra Kurla Complex,

Bandra (E), Mumbai – 400051

24 Hours Customer Care No. 1860 266 2666

Email: service.bank@kotak.com

Letter: P.O. Box: 16344, Mumbai – 400013

Kotak Mahindra Bank Phone Banking Numbers City – Wise

City / Area Phone Banking Number
Ahmadabad 6600 6022
Allahabad 011 6600 6022
Chandigarh 0161 6500 6022
Bangalore 6600 6022
Chennai 6600 6022
Coimbatore 6600 6022
Goa 9522 6600 6022
Gurgaon 9511 6600 6022
Hyderabad 6600 6022
Indore 01166006022
Jaipur 6536 022
Jalandhar 95161 6500 6022
Kanpur 011 6600 602
Kochi 0422 6600 6022
Kottayam 0422 6600 6022
Kolkata 6550 6022
Lucknow 011 6600 6022
Ludhiana 65006022
Mumbai 6600 6022
New Delhi 6600 6022
Noida 9511 6600 6022
Patna 033 6550 6022
Pune 6521 6022
Surat 6600 6022
Varanasi 011 6600 6022
Rajkot 6600 6022

Kotak Mahindra Bank SMS Banking

With Kotak Mahindra Bank SMS Banking, you can get the information on the go! If you need any information you can simply send an SMS to 9971056767 or 5676788 and get the details related to account balance, salary credits, large debits, large credits, holding value amongst others.

Request Information Format

Last 3 Transactions request

Gives you details of the last three transactions made

 TXN (space) Last 4 digits of your Account Number

Last 3 months statement on email request

Gives you the Last 3 months E-statement on the registered email id.

STMT (space) Last 4 digits of your Account Number

Statement on email for a particular month

Gives you the E-Statement for a particular month registered email id. Please note: it is applicable only for the current financial year

STMT (space) Last 4 digits of Account Number(space)First 3 letters of the month

Statement on email for any particular period

Gives you the E-Statement for a particular period of any year on your registered email id.

STMT(space)last 4 digits of Account Number (space) followed by First 3 letters of the month followed by last 2 digits of the year (space) for End Period and First 3 letters of the month followed by last 2 digits of the year

Cheque Status Inquiry

Stay updated on the status of your Cheque

CHQSTATUS (space) Last 4 digits of Account Number (space) your 6 digit cheque no

New Cheque Book Request

New Cheque book will be generated and dispatched to your registered address.

CHQBOOK(space)Last 4 digits of Account Number

Mobile App Download

Helps you to download mobile banking application with a link

MOBILE

Link your AADHAAR to your account

Lets you link your Aadhaar number to your account

AADHAAR (space) 12-digit Aadhaar number (space) last 4 digits of Account Number

Mobile Recharge

Lets you recharge any prepaid mobile no.

REC (space) Mobile No. (space) Telecom service provider (space) Amount (space) last 4 digits of your account no.

DTH Recharge

Allows you to recharge any prepaid DTH no.

DTH (space) DTH No. (space) DTH service provider (space) Amount (space) last 4 digits of your account no.


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