Indian Overseas Bank (IOB) is a major public sector bank which is based in Chennai (Madras) and is headquartered in Chennai, Tamil Nadu. The bank was founded in Madras on 10th February in the year 1937.
IOB has about 3400 domestic branches in Tamil Nadu, 3 extension counters, eight branches and offices overseas. The bank offers banking products and services such as loans, saving accounts, investment vehicles, credit cards etc.
Like many other well – established financial institution, Indian Overseas bank offers constant customer support and guidance. If you are an IOB customer and hold IOB credit card then you will get the benefit of resolving your query if you have any immediately. There are many ways to reach IOB Customer Care Centre. In this article, we have listed out all the phone numbers, email Ids etc for the convenience of IOB customers.
Contents
- 1 IOB Credit Card Customer Care Phone Numbers
- 2 Toll – Free Numbers for Indian Overseas Bank Credit Card Customer Support
- 3 City – Wise Phone Numbers of Indian Overseas Bank Credit Card Customer Care
- 4 IOB Credit Card Customer Care email ID
- 5 Indian Overseas Bank Credit Card Customer Care Nodal / Escalation Contact Details
- 6 NRI (Non – Residents of India) Desk
- 7 How to Register Feedback
- 8 How to locate Indian Overseas Bank
IOB Credit Card Customer Care Phone Numbers
If you wish to get in touch with the IOB credit card customer care executive, then you can dial the toll – free number from your registered mobile. IVR (Interactive Voice Response) would be medium to reach the customer acre executive. You can also get in touch with the credit card division through your phone number directly and get your doubts cleared.
Toll – Free Numbers for Indian Overseas Bank Credit Card Customer Support
IOB credit card is a toll – free number where you can call and get your issue resolved:
IOB Credit Card Customer Care Toll – Free Number | 1800 – 425 – 7744 |
You can also call on the Indian Overseas Bank Customer Care Number – Credit Card Division
IOB Credit Card Customer Care Number – Credit Card Division | 044 – 2851 – 9573
044 – 2852 – 9574 044 – 2852 – 9575 |
City – Wise Phone Numbers of Indian Overseas Bank Credit Card Customer Care
Refer to the table below if you need to know city – wise phone numbers of IOB:
Branch | Contact Number | mail ID |
Chennai | 044 – 2841 6619
044 – 2851 1822 044 – 2852 1127 044 – 2855 2172 |
rcc@chemsco.iobnet.co.in |
Delhi | 011 – 2576 1904
011 – 2581 0779 011 – 2573 1322 011 – 2575 7271 |
rcc@delsco.iobnet.co.in |
Hyderabad | 040 – 2346 8872
040 – 2346 8881 040 – 2346 8882 040 – 2346 8883 |
rcc@hydsco.iobnet.co.in |
Kolkata | 033 – 2229 9700
033 – 2229 9701 033 – 2216 4761 033 – 2229 5418 |
rcc@calmsco.iobnet.co.in |
Mumbai | 022 – 2217 4157 | rcc@mummsco.iobnet.co.in |
Pune | 020 – 2567 0951
020 – 2567 9233 020 – 2567 9234 020 – 2567 9235 |
rcc@mumnsco.iobnet.co.in |
Trichy | 0431 – 2419 355
0431 – 2418 659 0431 – 2465 110 |
rcc@tri1sco.iobnet.co.in |
Ahmedabad | 079 – 2658 9858
079 – 2658 9865 079 – 2658 9866 079 – 2568 9864 |
rcc@ahmsco.iobnet.co.in |
Bangalore | 080 – 2295 0207
080 – 2295 0208 080 – 2295 0209 080 – 2295 0210 |
rcc@bansco.iobnet.co.in |
Chandigarh | 0712 – 2795 769
0172 – 2795 842 0172 – 2795 708 0172 – 2793 014 |
rcc@chasco.iobnet.co.in |
Guwahati | 0361 – 2465 308
0361 – 2464 397 0361 – 2464 904 |
gurcc@calnsco.iobnet.co.in |
Kancheepuram | 044 – 2723 2293
044 – 2722 3131 |
rcc@kansco.iobnet.co.in |
Lucknow | 0522 – 2287 163
0522 – 2287 164 0522 – 2287 161 |
rcc@lucsco.iobnet.co.in |
Patna | 0612 – 2219 025
0612 – 2205 300 |
rcc@patsco.iobnet.co.in |
Trivandrum | 0471 – 2476 319
0471 – 2476 321 0471 – 2461 397 |
rcc@trisco.iobnet.co.in |
IOB Credit Card Customer Care email ID
If you wish to drop a mail you can do that as well. Make sure to maintain your credit card number, registered mobile number and contact details along with the concern or query when you send an email
IOB Credit Card Customer Care e – mail ID | creditcard@iobnet.co.in |
Indian Overseas Bank Credit Card Customer Care Nodal / Escalation Contact Details
If you are not satisfied with the above mentioned contact details, you can escalate your issues to the Overseas Bank Credit Card Customer Care Grievance Redressal Officer who will look into the issue immediately:
IOB Credit Card Customer Care Grievance Redressal Officer – Phone Number | 044 – 7172 – 9701 |
Also note, IOB Customer Care Toll – Free Number – for General Enquiries
Nature of Enquiries | Phone Number | Email Id |
ATM / Visa Debit Card -related Issues | 044 – 2888 9359 | atmcard[at]iobnet[dot]co[dot]in |
ATM Transactions related issues | 044 – 2888 9314 | atmtxns[at]iobnet[dot]co[dot]in |
NEFT/RTGS | 044 – 2888 9397 , 044 – 2858 4896 | rtgscell[at]iobnet[dot]co[dot]in |
Internet / Mobile Banking | 044 – 2888 9350 , 044 – 2851 9460 | eseeadmin[at]iobnet[dot]co[dot]in |
Pension matters | 044 – 2851 4120 , 044 – 2851 4903 | cppc[at]iobnet[dot]co[dot]in |
Credit Card | 044 – 7172 9701 | creditcard[at]iobnet[dot]co[dot]in |
ATM Installations and Management related issues | 044 2888 9388 | iobmanagedservices[at]iobnet[dot]co[dot]in |
Retail Banking/Home Loans/Education Loans/ Deposits | 044 – 2851 9490 , 044 – 2851 9639 | mdd[at]iobnet[dot]co[dot]in |
Agri and Rural Credit | 044 – 2851 9444 | pcdagri[at]iobnet[dot]co[dot]in |
SME Credit | 044 – 2888 9398 | sme[at]iobnet[dot]co[dot]in |
Bank Share holders | 044 – 2888 9392 | investorcomp[at]iobnet[dot]co[dot]in |
Foreign Exchange ,Inward , Remittance | 044 – 2851 9618 | fedcar[at]iobnet[dot]co[dot]in |
Foreign Exchange ,Inward , Remittance | 044 – 2851 9618 | fedcar[at]iobnet[dot]co[dot]in
fedgen[at]iobnet[dot]co[dot]in |
NRI Banking | 044 – 2851 9613 , 044 – 2851 9501 | nrihelp[at]iobnet[dot]co[dot]in |
Other Public Grievances | 044 -28519448 | narayanv[at]iobnet[dot]co[dot]in |
Customer Services Dept., Chennai | 044 – 2851 3401, 044 – 2851 9511 | tmxavier[at]iobnet[dot]co[dot]in |
NRI (Non – Residents of India) Desk
Indian Ove rseas Bank offers a dedicated customer care number for its NRI customers. This number is handy if you are facing any issues with Internet Banking, need assistance with Mobile Banking, need information on Forex related services or need information on how to open an NRI account. All kinds of queries and more are handled at the NRI Customer Service Number. Following are the details:
Specialized NRI Branch
# 62, Rukmani Lakshmipathy Road,
Egmore,
Chennai 600 008,
Tamil Nadu,
Phone Numbers – 91 44 2852 / 91 44 2852 5250
Email ID – nricell@iobnet.co.in
Note – These numbers are available from 10 am to 5 pm IST.
How to Register Feedback
To give your valuable feedback to the bank, you can call on the IOB 24 * 7 customer care numbers and talk to an executive regarding your feedback.
For Grievance Redressal
The bank has a proper system for handling grievances and complaints. At the time of lodging a complaint, you will be given a complaint number or reference number, which you will need to keep handy at all times. If you have a grievance you wish to file, you can do so in any of the following ways:
- You can get in touch with the IOB 24 * 7 customer care number and lodge your complaint
- If you wish to drop a mail you can do so. Email Ids are mentioned above
- You can also write to the Branch Manager of the branch where your account is maintained and provide the complete details of the nature of your complaint with your complete information. The Branch Manager is the first point of contact for complaint redressal
- In case you are not satisfied with the resolution provided to you in the above mentioned addresses, you can then escalate your issue to the Nodal Officer.
How to locate Indian Overseas Bank
If you want to pay a visit at your nearest Indian Overseas Bank branch, you can do so by logging in the website and clicking on the “Branch Locator” link from which you could search and refine the address of your desired branch / ATM. Note the postal address:
Indian Overseas Bank,
763 Anna Salai,
Chennai – 600002
Phone: 91 44 2852 4212