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HDFC Bank Credit Card Customer Care Number 24 x 7 | HDFC Bank

Housing Development Financial Corporation popularly known as HDFC Bank is an Indian banking and financial services company which is headquartered in Mumbai.

HDFC Bank was formed into a legal corporation in August 1994 and commenced operations as a Scheduled Commercial Bank in January 1995. And this financial institution is not limited within the country, but has widespread all over the world, for example – Bahrain, Hong Kong etc.

HDFC Bank is the second largest private sector lender in the country and ranked as the largest bank in India according to market capitalisation.Their mission is to be a “World Class Indian Bank”.

The bank has received several awards and recognition for its excellent services like JP Morgan Quality Recognition Award and AIMA Managing India Awards etc. The bank offers a unique financial and banking solution that serves the needs of an individual, SMEs (Small and Medium Sized Enterprises) and corporate. HDFC offers its services in areas like Personal Banking, Wealth Management, HDFC Savings Account, Salary Accounts, Currents Accounts and Trade services.

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HDFC bank offers a bouquet of products and services including various types of credit cards with unique features and offers with special discounts which are extremely affordable for its customers.

HDFC Bank customer care system to help to resolve the queries of its customers. For any kind of query, customers can contact on the general enquiry number and you can ask questions on the due date of your credit card bill, or if you simply want to know your current credit limit. You can get in touch with the HDFC credit card toll-free number or the general enquiry number for all your questions.

In this article, we have listed out HDFC bank Customer Care Number 24 hours(for general enquiries). So if you have a specific query about your credit card you can contact the below-mentioned helpline numbers:

HDFC Bank Credit Card Customer Care 24 * 7 Number by State / City Number To Be Called
Ahmadabad

Bengaluru

Chennai

Delhi and NCR

Kolkata

Hyderabad

Mumbai

Pune

6160 6161
Andaman and Nicobar

West Bengal

Sikkim

98310 73333
Andhra Pradesh 99494 93333
Arunachal Pradesh

Meghalaya

Tripura

Manipur

Nagaland

Mizoram

1800 103 9733
Assam 99571 93333
Bihar / Jharkhand / Patna 1860 266 6161
Chandigarh

Kochi

Indore

Jaipur

Lucknow

6160 6161
Maharashtra (except Mumbai) and Goa 98906 03333
Gujarat 98982 71111
Haryana 99962 43333
Jammu and Kashmir (Toll – free from BSNL landline)

Himachal Pradesh (Toll – free from BSNL landline)

1800 180 4333
Karnataka 99458 63333
Kerala 98956 63333
Madhya Pradesh

Chhattisgarh

98936 03333
Orissa 99379 03333
Tamil Nadu

Pondicherry

98406 73333
Punjab 98153 31111
Rajasthan 98750 03333
Telangana 99494 93333
Uttar Pradesh

Uttarakhand

99359 03333

Helpline Number for HDFC Bank Credit Card Customer Care

For further credit card related queries you can call on the HDFC Credit Card Customer Care Toll-Free Number 1800 425 4332.

In case you have lost your credit card or in case of theft of your credit or debit card, you can immediately call on the 24*7 HDFC Bank Credit Card Customer Care number at 1800 425 4332 and can report the theft. And it is advisable to report immediately after the theft or loss in order to avoid any misuse fraudulent transactions on your card.

The above-mentioned number is for the below mentioned cities, which are as follows:

  • Agra
  • Ajmer
  • Allahabad
  • Bareilly
  • Bhubaneswar
  • Bokaro
  • Cuttack
  • Dhanbad
  • Dehradun
  • Erode
  • Guwahati
  • Hissar
  • Jammu and Srinagar
  • Jamshedpur
  • Jhansi
  • Jodhpur
  • Karnal
  • Kanpur
  • Madurai
  • Mangalore
  • Mathura
  • Meerut
  • Moradabad
  • Muzaffarpur
  • Mysore
  • Pali
  • Patiala
  • Patna
  • Rajkot
  • Ranchi
  • Rourkela
  • Salem
  • Shimla
  • Siliguri
  • Silvassa
  • Surat
  • Trichy
  • Udaipur
  • Varanasi
Note: Credit Card related services are available 24 hours including Sundays and Bank holidays.

Helpline number for Mutual Fund or Investment Services Account Related Services

In case of mutual fund or investment services related enquiries, you can call on the Toll Free Number at 1800 22 1006 or (022) 6160 6161 (not toll free) and this number is available between 9:30 am to 6:30 pm on weekdays and 9:30 am to 1:30 pm on Saturdays.

Post address of HDFC bank

If you wish to write to the HDFC bank for credit card customer care, you can write on the following address:

  1. By Regular Post

Manager, HDFC Bank Cards Division,

PO BOX # 8654

Thiruvanmiyur PO Chennai – 600 041

  1. By Courier

Manager, HDFC Bank Cards Division,

# 8, Lattice Bridge Road, Thiruvanmiyur,

Chennai – 600 041

  1. For Products (Other than Credit Cards)

For other product related queries, you can write to the following address:

HDFC Bank Ltd.,

New Bldg; “A” Wing 2nd floor,

Narayan Properties, Chandivali Farm Road,

Off Saki Vihar Road, Chandivali,

Andheri (East), Mumbai – 400 072

HDFC Bank Credit Card Customer Care – International Toll-Free Numbers

In case if you are an NRI (Non–Resident of India) and wish to contact HDFC bank, you can get in touch with the bank using the HDFC Credit Card Customer Care Number 24*7. Following is a given list of the NRI phone banking numbers from various countries:

HDFC 24*7 Credit Card Customer Care Number by Country Number
USA (Toll-Free) 855 999 6061
Canada (Toll-Free) 855 999 6061
Singapore (Toll-Free) 800 101 2850
Kenya (Toll-Free) 0 800 721 740
Other Countries 91 2267606161

Note: If you are an NRI wishing to open an HDFC account, you can leave your details with the bank using the online form and the bank will get back to you. NRIs can take advantage of the Click 2 Talk facility which is absolutely free.

For Registering Your Feedback

To give your feedback, customers can call the HDFC bank Customer Care Number 24 hours and get in touch with a customer care representative with regards to your feedback.

How To File Grievance

In case of any grievance or complaints, you can use the below-mentioned procedure to file it:

Method 1 – Get in touch with the customer in any of the below mentioned ways.

  • Call on the 24 * 7 HDFC Credit Card customer care number
  • Write to the HDFC bank on the address mentioned on their website
  • You can also drop a mail using online form which is available on their website
  • You can also visit the nearest HDFC bank branch and register your complaint with the branch manager, detailing the nature of your complaint

Method 2 – You can also approach the Grievance Redressal Officer either through email using the online form or by calling on the below mentioned numbers:

HDFC Call Centre Toll-Free Number from BSNL/MTNL Landline

  • 1800 22 4060, available from Monday to Friday 8.00 a.m. – 8.00 p.m., Saturday and Sunday 8.00 a.m. – 4.00 p.m
  • Grievance Redressal Officer (Banking Products): 022-28569303, available from Monday to Friday, 9.30 a.m. – 6.30 p.m., Saturday 9.30 a.m. – 1.30 p.m.
  • Grievance Redressal Officer (Credit Cards): 044 – 23625600, available from Monday to Saturday, 9.30 a.m. – 5.30 p.m.
  • Grievance Redressal Officer (Demat Account): 022-28569303, available from Monday to Friday, 9.30 a.m. – 5.30 p.m.

Method 3 – You can raise your complaint to the Principal Nodal Officer (PNO)

  • You can either mail your complaint by filling the online form
  • Or you can also write to the principal Nodal Officer at the address mentioned on the website

Once you have filed your complaint, did not receive any resolution within 30 days of filing the complaint, you can directly approach the Banking authority appointed by the Reserve Bank of India for redressal.

How To Locate HDFC Bank

If you want to locate your nearest HDFC bank branch, you can log in to the official website of the bank, look for “Locate Us” option and click on it. You can search and refine to find the address of your desired HDFC bank branch. Following is the corporate and registered address of the bank:

Corporate Office

HDFC Bank House

1st Floor, C.S. No. 6 / 242,

Senapati Bapat Marg,

Lower Parel,

Mumbai – 400 013


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