Deutsche Bank is a German global banking and financial institution which is headquartered Deutsche Bank Twin Towers in Frankfurt. The bank was founded in the year 1870 in Berlin and the presence of the bank is felt worldwide.
Deutsche bank offers various products and services such as
- Loans
- Home Loans
- Savings Accounts
- Fixed Deposits
- NRI Banking
- Internet Banking
Like many other major banks, Deutsche bank has a well – developed customer care system. There are three modes through which you can reach Deutsche bank customer care help centres. Through a customer service centre you can resolve queries such as simple account balance information to redeeming your loyalty points on your card, to issuing a stop payment request on a cheque to questions on how to change the T – PIN online among a broad range of queries.
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Deutsche Bank Credit Card Customer Care Number
If you are a Deutsche bank credit card holder and have queries regarding your statement or you wish to report a lost card, or suspect fraudulent activity, you can always get in touch with the Deutsche bank card customer care number.
Deutsche bank credit card 24 * 7 customer care number is 1860 266 6601, which can be reached for any emergency or simply if it is more convenient for you to call outside working hours as well.
- If you are a Deutsche bank customer and reside outside of India, you can call on 91 22 6601 6601.
- Customers residing in Mumbai have an additional number i.e. 6601 6601.
Note: Charges are applicable in above mentioned numbers.
Deutsche Bank 24 Hours Customer Care Number
In case you have any general enquiry and you wish to contact the Deutsche bank customer care 24 * 7 service, you can dial 1800 123 6601. By calling on this number you can resolve following queries:
- Account balance
- Last 5 transactions
- Cheque status enquiry
- Cheque book request
- Deposit slip request
- Stop payment of cheques
- Account statement – mail & e – mail
- Online TPIN change
- General account related queries
- Branch address and ATM locations
- Status of transactions
- Status of application
- Updation / change in your contact number and email ID among many other request
- Product information and investment queries
Deutsche Bank Card Customer Care
If you wish to drop a mail rather than calling on the help line number you can do that as well. Make sure to mention your name and Deutsche bank account number in all correspondence. The bank will respond to you within 7 days of receiving of your communication.
Customer Care – Banking, Deutsche Bank AG, PO Box 9095, Mumbai – 400 063
Deutsche Bank Branches in Major Cities
If you wish to pay a visit to your nearest Deutsche bank branch you can do so. We have listed out all the branches of Deutsche bank for your convenience:
| Ahmadabad | 637, Ground Floor – B, Gulbai Tekra, Off C.G.Road, Ahmadabad – 380006. | 079 – 71015000 |
| Bengaluru | No. 26 – 27, Ground Floor, Raheja Towers, M.G. Road, Bangalore – 560001, Karnataka. | 080-71935507 |
| Chennai | 4-4A Western Tower, Sunny Side, Shafee Mohammed Road, Thousand Lights, Chennai – 600 006. | 044-71309696 |
| Delhi | 28, Kasturba Gandhi Marg, ECE House Main Bldg, New Delhi – 110 001. | 011- 71109600 |
| Mumbai | 110 / Sidrah, S V Road & 8th Extension Road Corner, Khar (West), Mumbai – 400 052, Maharashtra. | 022 – 66009696 |
| Pune | Deutsche Bank, Ground Floor, DLF Infinity Tower A, Sector 25 A, DLF Phase II, Gurgaon – 122002. | 020 – 71249000 |
| Gurgaon | Deutsche Bank, Ground Floor, DLF Infinity Tower A, Sector 25 A, DLF Phase II, Gurgaon – 122002. | 124 – 7138100 |
| Noida | F 4 & F 5 Sector 18, Noida – 201301. | 120 – 7141100 |
| Surat | 124, Kalamandir House, Ghod Dod Road, Surat – 395007. | 261 – 6647210 |
| Ludhiana | SCO 9 – 10, Green Park Avenue, Canal Colony, Pakhowal Road, Ludhiana, Punjab – 141002. | 161- 6624507 |
Grievance Redressal
If you didn’t get any satisfactory response from the above mentioned addresses and phone numbers, you can surely escalate your issue by writing to the following address:
Address – Deautsche bank AG India,
Private and Commercial Clients,
PO Box Number – 9094
Goregaon Post Office
Goregaon (E), Mumbai 400 063
- Email – head.service@db.com
In case your issue still remained unattained, you can further escalate it to the Nodal Officer:
Address – Deautsche Bank AG, India
Private and Commercial Clients
PO Box Number – 9094
Goregaon Post Office
Goregaon (E), Mumbai 400 063
Landline Number – 91 (22) 7180 3895
Fax Number Monday to Friday – 11:00 am to 3:00 pm – 91 (22) 7180 3963
You can also escalate your issue to your regional nodal officer. You can get the necessary contact details from the Deutsche Bank website.
You may also escalate your complaint to the respective head of departments. Log on to the Deutsche Bank website to get the contact details of the heads of department.
If you wish to contact the Deutsche bank corporate office, the addresses are mentioned below:
| Addtress – Deutsche Bank House,
Hazarimal Somani Marg, Fort, Mumbai – 400001 Maharashtra Tel – 91 (22) 7180 4500 Fax No – 91 (22) 7180 4545 |
Deutsche Bank AG,
The Capital, C – 70, G Block, Bandra Kurla Complex, Mumbai – 400 051 Maharashtra Tel – 91 (22) 7180 4999 |