City Union Bank Credit Card Customer Care

City Union Bank is an Indian bank which was started on 31st October 1904. The bank has a network of 560 computerized branches and 1, 5526 ATMs across the country.

City Union Bank offers services such as net banking, mobile banking, self – service kiosks, bulk note acceptors and point of sales. For the convenience of customers, city union bank also offers customer care services, so that in case of any query or complaint, you can get in touch with the customer care executive.

Contents

1 City Union Bank Customer Care Number
2 ATM Card / Debit Card Help
3 City Union Bank Customer Care Number – For General Enquiries
4 Contact City Union Bank Customer Care – Region Wise Phone Numbers
5 NRI (Non – Resident of India) Help Desk
6 How to Register Your Feedback
- 6.1 For Grievance Redressal
7 How to Locate City Union Bank
8 City Union Bank Credit Card Customer Care

City Union Bank Customer Care Number

For any kind of query related to ATM / Debit Card like balance statement, payment received, latest transactions, unbilled transactions, PIN request etc, you can get in touch with the City Union Bank customer care number.

You can also get general enquiries such as product enquiry, documentation required, or loan enquiries for business or personal purposes.

City Union Bank Customer Care Landline Number – 044 – 71225000
Mail ID – customercare@cityunionbank.com

ATM Card / Debit Card Help

In case your credit card or debit card is stolen or lost, you can immediately approach the customer care department to get your card hotlisted or blocked.

City Union Bank Debit Card or Credit Card Customer Service Number: 044 71225000
Email ID – customercare@cityunionbank.com

City Union Bank Customer Care Number – For General Enquiries

In case you need to make any general enquiry, City Union Bank provides general enquiry customer care numbers i.e. 044 71225000

Contact City Union Bank Customer Care – Region Wise Phone Numbers

Read the below mentioned table to know region wise City Union Bank Contact Numbers in case you need to call regarding any enquiry or complaint:

Region	Phone Number
Tamil Nadu and Puducherry	7299075077
Tamil Nadu and Kerala	7299075078
Andhra and Karnataka	7299075079
Maharashtra, Gujarat, Bihar, Orissa, and West Bengal	7299075080
New Delhi, NCR, Uttar Pradesh, Haryana, Punjab	7299075081
Madhya Pradesh, Rajasthan, Chhattisgarh	7299075082

NRI (Non – Resident of India) Help Desk

If you are an NRI customer of Citi Union bank, it offers dedicated customer care number for its customers living abroad. By calling on this number you can resolve queries such as internet banking, transaction enquiry or in case you need help with a Forex enquiry or to open an NRI account.

Address

City Union Bank Limited, NRI Business, International Banking Division, 706, Anna Salai, Chennai 600 006, Telephone: 044 28297152

If you wish to write to them, you can do so on the following email ID: nri@cityunionbank.com

How to Register Your Feedback

If you wish to give your feedback you can call on the City Union bank customer care number and talk to a customer care executive regarding your feedback.

For Grievance Redressal

City Union Bank handles grievances and complaints in a transparent way. At the time of lodging a complaint the bank will provide you with a complaint number or reference number, which you should keep handy for future use.

If you wish to file grievance you can do so in the following ways:

You can call on the City Union Bank Customer Care Number and lodge your complaint
You can also send an email to the customer care at: customercare@cityunionbank.com
Or you can write to the Branch Manager of the bank branch as well where your account is maintained and provide the complete details of the nature of your complain with your complete account information. For complaint redressal, a branch manager of the bank is the first point of contact.
You can also go the online way to file your grievance by filling the online customer grievance form. And make sure to provide maximum information possible for a satisfactory complaint redressal.
In case your query or complaint is not addressed in the above mentioned methods, you can then approach the Principal Officer complaint and redressal for help with resolution of your complaint. Read below to know the contact details:

Address

Principal Officer for Complaints and Redressal , General Manager, Inspection Vigilance and Audit, City Union Bank Ltd., No. 24 B, Gandhi Nagar,,Kumbakonam – 612001
Tel- 0435 – 2402322
Fax- 0435 – 2431746

Contact information for different departments of City Union Bank

Below is the table which contains all the contact information for different departments of City Union Bank in case of any complaint redressal from a specific department:

Department	Contact Person Designation	Postal Address	Phone Number
Deposit Products & Service Charges	Deputy General Manager	Planning & Development City Union Bank Ltd. No.24 B, Gandhi Nagar, Kumbakonam -612001	0435 – 2402322
Loans and Advances, Personal Banking and SME Banking	Deputy General Manager	City Union Bank Ltd., No.24 B, Gandhi Nagar, Kumbakonam-612001	0435 – 2402322
Rural/Agricultural Banking	Assistant General Manager	City Union Bank Ltd., No.24 B, Gandhi Nagar, Kumbakonam-612001	0435 – 2401622
Information Technology related service	Assistant General Manager	City Union Bank Ltd., II Floor, 706, Anna salai Chennai – 600 006	044 – 28297903
FEMA & FOREX operations	Assistant General Manager	International Banking Division City Union Bank Ltd., 48, Mahalakshmi Street T. Nagar Chennai – 600 017	044 – 24350970 Extn 27
TUF Audit ServicesAssistant General Manager	Assistant General Manager	Advances Department City Union Bank Ltd., No.24 B, Gandhi Nagar, Kumbakonam – 612001	0435 – 2402322

How to Locate City Union Bank

The easiest method to locate a City Union bank branch is to login to the official website of City Union Bank and click on “Branch Locator” link, from which you can refine your search to find the address of your desired branch.

Address

Administrative Office, City Union Bank Ltd., “Narayana” No. 24 B, Gandhi Nagar, Kumbakonam – 612001
Tel: 0435 – 240 2322, 240 1622
Fax: 0435 – 2431746.