City Union Bank is an Indian bank which was started on 31st October 1904. The bank has a network of 560 computerized branches and 1, 5526 ATMs across the country.
City Union Bank offers services such as net banking, mobile banking, self – service kiosks, bulk note acceptors and point of sales. For the convenience of customers, city union bank also offers customer care services, so that in case of any query or complaint, you can get in touch with the customer care executive.
Contents
- 1 City Union Bank Customer Care Number
- 2 ATM Card / Debit Card Help
- 3 City Union Bank Customer Care Number – For General Enquiries
- 4 Contact City Union Bank Customer Care – Region Wise Phone Numbers
- 5 NRI (Non – Resident of India) Help Desk
- 6 How to Register Your Feedback
- 7 How to Locate City Union Bank
- 8 City Union Bank Credit Card Customer Care
City Union Bank Customer Care Number
For any kind of query related to ATM / Debit Card like balance statement, payment received, latest transactions, unbilled transactions, PIN request etc, you can get in touch with the City Union Bank customer care number.
You can also get general enquiries such as product enquiry, documentation required, or loan enquiries for business or personal purposes.
- City Union Bank Customer Care Landline Number – 044 – 71225000
- Mail ID – customercare@cityunionbank.com
ATM Card / Debit Card Help
In case your credit card or debit card is stolen or lost, you can immediately approach the customer care department to get your card hotlisted or blocked.
- City Union Bank Debit Card or Credit Card Customer Service Number: 044 71225000
- Email ID – customercare@cityunionbank.com
City Union Bank Customer Care Number – For General Enquiries
In case you need to make any general enquiry, City Union Bank provides general enquiry customer care numbers i.e. 044 71225000
Contact City Union Bank Customer Care – Region Wise Phone Numbers
Read the below mentioned table to know region wise City Union Bank Contact Numbers in case you need to call regarding any enquiry or complaint:
Region | Phone Number |
Tamil Nadu and Puducherry | 7299075077 |
Tamil Nadu and Kerala | 7299075078 |
Andhra and Karnataka | 7299075079 |
Maharashtra, Gujarat, Bihar, Orissa, and West Bengal | 7299075080 |
New Delhi, NCR, Uttar Pradesh, Haryana, Punjab | 7299075081 |
Madhya Pradesh, Rajasthan, Chhattisgarh | 7299075082 |
NRI (Non – Resident of India) Help Desk
If you are an NRI customer of Citi Union bank, it offers dedicated customer care number for its customers living abroad. By calling on this number you can resolve queries such as internet banking, transaction enquiry or in case you need help with a Forex enquiry or to open an NRI account.
City Union Bank Limited, NRI Business, International Banking Division, 706, Anna Salai, Chennai 600 006, Telephone: 044 28297152
If you wish to write to them, you can do so on the following email ID: nri@cityunionbank.com
How to Register Your Feedback
If you wish to give your feedback you can call on the City Union bank customer care number and talk to a customer care executive regarding your feedback.
For Grievance Redressal
City Union Bank handles grievances and complaints in a transparent way. At the time of lodging a complaint the bank will provide you with a complaint number or reference number, which you should keep handy for future use.
If you wish to file grievance you can do so in the following ways:
- You can call on the City Union Bank Customer Care Number and lodge your complaint
- You can also send an email to the customer care at: customercare@cityunionbank.com
- Or you can write to the Branch Manager of the bank branch as well where your account is maintained and provide the complete details of the nature of your complain with your complete account information. For complaint redressal, a branch manager of the bank is the first point of contact.
- You can also go the online way to file your grievance by filling the online customer grievance form. And make sure to provide maximum information possible for a satisfactory complaint redressal.
- In case your query or complaint is not addressed in the above mentioned methods, you can then approach the Principal Officer complaint and redressal for help with resolution of your complaint. Read below to know the contact details:
- Principal Officer for Complaints and Redressal , General Manager, Inspection Vigilance and Audit, City Union Bank Ltd., No. 24 B, Gandhi Nagar,,Kumbakonam – 612001
- Tel- 0435 – 2402322
- Fax- 0435 – 2431746
Contact information for different departments of City Union Bank
Below is the table which contains all the contact information for different departments of City Union Bank in case of any complaint redressal from a specific department:
Department | Contact Person Designation | Postal Address | Phone Number |
Deposit Products & Service Charges | Deputy General Manager | Planning & Development City Union Bank Ltd. No.24 B, Gandhi Nagar, Kumbakonam -612001 |
0435 – 2402322 |
Loans and Advances, Personal Banking and SME Banking | Deputy General Manager | City Union Bank Ltd., No.24 B, Gandhi Nagar, Kumbakonam-612001 |
0435 – 2402322 |
Rural/Agricultural Banking | Assistant General Manager | City Union Bank Ltd., No.24 B, Gandhi Nagar, Kumbakonam-612001 |
0435 – 2401622 |
Information Technology related service | Assistant General Manager | City Union Bank Ltd., II Floor, 706, Anna salai Chennai – 600 006 |
044 – 28297903 |
FEMA & FOREX operations | Assistant General Manager | International Banking Division City Union Bank Ltd., 48, Mahalakshmi Street T. Nagar Chennai – 600 017 |
044 – 24350970 Extn 27 |
TUF Audit ServicesAssistant General Manager | Assistant General Manager | Advances Department City Union Bank Ltd., No.24 B, Gandhi Nagar, Kumbakonam – 612001 |
0435 – 2402322 |
How to Locate City Union Bank
The easiest method to locate a City Union bank branch is to login to the official website of City Union Bank and click on “Branch Locator” link, from which you can refine your search to find the address of your desired branch.
- Administrative Office, City Union Bank Ltd., “Narayana” No. 24 B, Gandhi Nagar, Kumbakonam – 612001
- Tel: 0435 – 240 2322, 240 1622
- Fax: 0435 – 2431746.
City Union Bank Credit Card Customer Care
Branch | Address | Contact Number |
Kolkata – Main | Ground Floor, 64 A, Hemanta Basu Sarani, (Opp. to B.B.D Bag Bus Stand), Kolkata, West Bengal |
033 – 22107140 |
Kolkata – Rash Behari | SURNA HOUSE, 208 / 1A RASH BEHARI AVENUE, KOLKATTA, Kolkata, West Bengal |
033 -24197193 |
Allahabad | 2 / 2B, BHAGWAN RAM MANDIR MARG, (NEAR VISHAL MEGA MART), CIVIL LINES, Allahabad, Uttar Pradesh |
0532-2421098 |
Kanpur | Ground Floor, 24 / 14, The Mall, Kanpur, Pin No.: 208001 City: Kanpur, State: Uttar Pradesh |
8799498478 |
Lucknow | 19 – A, Hala Complex, Ashok Marg, Sapru Marg, Khatri Chambers, (Opp .Jawagar Bhawan), Lucknow, Uttar Pradesh |
7499316077 |
Varanasi | D / 91A, 92, 92A, JANGAMBARI ROAD, GODOWLIA, OPP.DR.B.K. SHUKLA CHILD CARE, VARANASHI, Uttar Pradesh |
8799075239 |
Nalgonda | D.No, 6 – 7 – 10, NC’s Sai Nest, Shivaji Nagar, Opp. TTD Kalyana Mandapam, NALGONDA, Nalgonda, Telangana |
9346177188 |
Manikonda | Kalyan’s Anishta Pride, Plot No. 106, 107, Tanasha Nagar,Hudco Colony,MANIKONDA,Rangareddy, Hyderabad, Telangana |
|
Adyar | Old No.50, New No.36, Kamaraj Avenue, First Street, Adyar, Tamil Nadu |
9360286894 |
Ambur | No.9 / 4, S.K.Road,Krishnapuram, Ambur, Tamil Nadu |
9364405197 |
Anna Nagar West | W – 393, School Road, A R Building, Opp. SBOA School, Anna Nagar West, Chennai, Tamil Nadu |
9345942939v |
Avinashi | 416 / 9 Main Road, (opp) Old Bus Stand, Avinashi, Tamil Nadu |
9344023554 |
Arakkonam | NO.67 / 189, GANDHI ROAD,SUVALPET, Chennai, Arakkonam, Tamil Nadu |
04177-236283 |
Gummidipoondi | No.267, GNT Road, Gummidipoondi, Gummidipoondi, Tamil Nadu |
9344023539 |
Coimbatore – Perur | D.No.3 /14 F to 3 /14J, Siruvani Main Road, Perur, Coimbatore, Tamil Nadu |
0422 -2606680 |
Coimbatore -Ramanathapuram | No.729, Ground Floor,Diamond Complex, Trichy Road,Ramanathapuram, Coimbatore, Tamil Nadu |
0422 -2322302 |
Cuddalore | A R A COMPLEX,22, NETHAJI ROAD, MANJAKUPPAM CUDDALORE, Cuddalore, Tamil Nadu |
04142 – 230467 |
Dindigul | 45-C, New Agraharam, Palani Road, Dindigul, Tamil Nadu |
0451 – 2434487 |
Hosur | Door No.123, Denkanikottai Road, Opp.Sub-Collector’s Office, Hosur, Tamil Nadu |
04344-221034 |
Kancheepuram | 68, GROUND FLOOR, VALLAL PACHAIYAPPAN STREET, KANCHEEPURAM, Kancheepuram, Tamil Nadu |
044 – 27223883 |
Karur | NAVARANG BUILDING,18. RAMAKRISHNAPURAM, KARUR, Karur, Tamil Nadu |
04324 – 230346 |
Katpadi | VIT University Campus, Katpadi, Tamil Nadu |
0416-2242344 |
Kodangipalayam | Door No.3 / 237, S F No.379 / B25, Trichy Road, Karanampettai,Kodangipalayam ,Tiruppur, Tiruppur, Tamil Nadu |
9360534774 |
Kovilpatti | 794, Main Road, (Near Sathyabama Theatre), Kovilpatti, Tamil Nadu |
04632 – 228954 |
Krishnagiri | I FLOOR. 14-14A, 4TH CROSS, CO-OPERATIVE COLONY, KRISHNAGIRI, Krishnagiri, Tamil Nadu |
04343-235785 |
Madurai-Anna Nagar | 80 FEET ROAD, (OPP AMBIGA THEATRE), ANNA NAGAR, MADURAI, Madurai, Tamil Nadu |
0452-2525485 |
Mannargudi | 173, Gandhi Road, Mannargudi, Mannargudi, Tamil Nadu |
04367 – 252815 |
Balotra | Ward No.2, Khasara No.622, Kher Road, Balotra, Rajasthan |
9314906153 |
Bhilwara | SHOPNO.3-7, SRINATH TOWER, GANGAPUR CHORAHA, PUR ROAD, Bilwara, Rajasthan |
01482-247722 |
Jaipur | PLOT NO.12, EMERALD HOTEL BUILDING, M.I. ROAD Jaipur, Rajasthan |
0141-2378003 |
Jodhpur | Ground Floor,Plot No.3, Sector 7,New Power House Road,Jodhpur, Jodhpur, Rajasthan |
9351831129 |
Amritsar | No.3-A, Lawrance Road, Amritsar, Punjab |
9344023585 |
Chandigarh | SCO 2433 – 34, Sector 22 C, Chandigarh -160022, Chandigarh, Punjab |
0172 2712434 |
Ludhiana | D.NO.925 – A, Adasmesh Nagar, 7th Street, DASMESH NAGAR, GILL ROAD, Ludhiana, Punjab |
0161 -2540076 |
Karaikal | 261, Bharathiar Road, Karaikal, Karaikkal, Puducherry |
04368 – 221437 |
Puducherry | 119, Bussy Street, Puducherry, Puducherry, Puducherry |
0413 – 2331272 |
Bhubaneswar | 777, Saheed Nagar, Bhubaneswar, Orissa, Bhubaneswar, Orissa |
0674 -2548430 |
Delhi – Chandini Chowk | 284, 285, Fateh Puri, Chandini Chowk, New Delhi, New Delhi |
011-23929803 |
New Delhi-Karol Bagh | Keltron Chambers, Ground Floor, 18/7, ARYA SAMAJ RD, KAROL BAGH NEW DELHI, New Delhi, New Delhi |
011 – 25788696 |
Bhopal | 127, M.P.Nagar, Zone – 2,Bhopal , Bhopal, Madhya Pradesh |
9301552849 |
Indore | THE MAGNATE COMPLEX, 6/1, NEW PALASIA, CUREWELL HOSPITAL ROAD, Indore, Madhya Pradesh |
0731-2530408 |
Amaravati | D.No.344 /1,1 st Floor, Morshi Road, (Above Reebok Show Room) Near Jaisthan Chowk, Amravati, Maharashtra |
9373215468 |
Aurangabad | NO.6, IST FLOOR, ANNAPURNA TOWER, KUSHAL NAGAR, JALNA ROAD Aurangabad, Maharashtra |
0240 -2364798 |
Bangaluru -Banashankari | 784, II PHASE, 7 TH BLOCK, III STAGE, 100 FEET ROAD, Bangaluru, Banashankari, Karnataka |
080 -26423599 |
Belgaum | I FLOOR, G-5, RADHAKRISHNAN TOWERS, SAMADEVI GALLI, BELGAUM, Belgaum, Karnataka |
0831-2465564 |