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City Union Bank Credit Card Customer Care | Helpline Number

City Union Bank is an Indian bank which was started on 31st October 1904. The bank has a network of 560 computerized branches and 1, 5526 ATMs across the country.

City Union Bank offers services such as net banking, mobile banking, self – service kiosks, bulk note acceptors and point of sales. For the convenience of customers, city union bank also offers customer care services, so that in case of any query or complaint, you can get in touch with the customer care executive.

Contents

City Union Bank Customer Care Number

For any kind of query related to ATM / Debit Card like balance statement, payment received, latest transactions, unbilled transactions, PIN request etc, you can get in touch with the City Union Bank customer care number.

You can also get general enquiries such as product enquiry, documentation required, or loan enquiries for business or personal purposes.

  • City Union Bank Customer Care Landline Number – 044 – 71225000
  • Mail ID – customercare@cityunionbank.com

ATM Card / Debit Card Help

In case your credit card or debit card is stolen or lost, you can immediately approach the customer care department to get your card hotlisted or blocked.

  • City Union Bank Debit Card or Credit Card Customer Service Number: 044 71225000
  • Email ID – customercare@cityunionbank.com

City Union Bank Customer Care Number – For General Enquiries

In case you need to make any general enquiry, City Union Bank provides general enquiry customer care numbers i.e. 044 71225000

Contact City Union Bank Customer Care – Region Wise Phone Numbers

Read the below mentioned table to know region wise City Union Bank Contact Numbers in case you need to call regarding any enquiry or complaint:

Region Phone Number
Tamil Nadu and Puducherry 7299075077
Tamil Nadu and Kerala 7299075078
Andhra and Karnataka 7299075079
Maharashtra, Gujarat, Bihar, Orissa, and West Bengal 7299075080
New Delhi, NCR, Uttar Pradesh, Haryana, Punjab 7299075081
Madhya Pradesh, Rajasthan, Chhattisgarh 7299075082

NRI (Non – Resident of India) Help Desk

If you are an NRI customer of Citi Union bank, it offers dedicated customer care number for its customers living abroad. By calling on this number you can resolve queries such as internet banking, transaction enquiry or in case you need help with a Forex enquiry or to open an NRI account.

Address

City Union Bank Limited, NRI Business, International Banking Division, 706, Anna Salai, Chennai 600 006, Telephone: 044 28297152

If you wish to write to them, you can do so on the following email ID: nri@cityunionbank.com

How to Register Your Feedback

If you wish to give your feedback you can call on the City Union bank customer care number and talk to a customer care executive regarding your feedback.

For Grievance Redressal

City Union Bank handles grievances and complaints in a transparent way. At the time of lodging a complaint the bank will provide you with a complaint number or reference number, which you should keep handy for future use.

If you wish to file grievance you can do so in the following ways:

  1. You can call on the City Union Bank Customer Care Number and lodge your complaint
  2. You can also send an email to the customer care at: customercare@cityunionbank.com
  3. Or you can write to the Branch Manager of the bank branch as well where your account is maintained and provide the complete details of the nature of your complain with your complete account information. For complaint redressal, a branch manager of the bank is the first point of contact.
  4. You can also go the online way to file your grievance by filling the online customer grievance form. And make sure to provide maximum information possible for a satisfactory complaint redressal.
  5. In case your query or complaint is not addressed in the above mentioned methods, you can then approach the Principal Officer complaint and redressal for help with resolution of your complaint. Read below to know the contact details:
Address
  • Principal Officer for Complaints and Redressal , General Manager, Inspection Vigilance and Audit, City Union Bank Ltd., No. 24 B, Gandhi Nagar,,Kumbakonam – 612001
  • Tel-  0435 – 2402322
  • Fax- 0435 – 2431746

Contact information for different departments of City Union Bank

Below is the table which contains all the contact information for different departments of City Union Bank in case of any complaint redressal from a specific department:

Department Contact Person Designation Postal Address Phone Number
Deposit Products & Service Charges Deputy General Manager Planning & Development
City Union Bank Ltd.
No.24 B, Gandhi Nagar,
Kumbakonam -612001
0435 – 2402322
Loans and Advances, Personal Banking and SME Banking Deputy General Manager City Union Bank Ltd.,
No.24 B, Gandhi Nagar,
Kumbakonam-612001
0435 – 2402322
Rural/Agricultural Banking Assistant General Manager City Union Bank Ltd.,
No.24 B, Gandhi Nagar,
Kumbakonam-612001
0435 – 2401622
Information Technology related service Assistant General Manager City Union Bank Ltd.,
II Floor, 706, Anna salai
Chennai – 600 006
044 – 28297903
FEMA & FOREX operations Assistant General Manager International Banking Division
City Union Bank Ltd.,
48, Mahalakshmi Street
T. Nagar
Chennai – 600 017
044 – 24350970 Extn 27
TUF Audit ServicesAssistant General Manager Assistant General Manager Advances Department
City Union Bank Ltd.,
No.24 B, Gandhi Nagar,
Kumbakonam – 612001
0435 – 2402322

How to Locate City Union Bank

The easiest method to locate a City Union bank branch is to login to the official website of City Union Bank and click on “Branch Locator” link, from which you can refine your search to find the address of your desired branch.

Address
  • Administrative Office, City Union Bank Ltd., “Narayana” No. 24 B, Gandhi Nagar, Kumbakonam – 612001
  • Tel: 0435 – 240 2322, 240 1622
  • Fax: 0435 – 2431746.

City Union Bank Credit Card Customer Care

Branch Address Contact Number
Kolkata – Main Ground Floor, 64 A, Hemanta Basu Sarani, (Opp. to B.B.D Bag Bus Stand),
Kolkata,
West Bengal
033 – 22107140
Kolkata – Rash Behari SURNA HOUSE, 208 / 1A RASH BEHARI AVENUE, KOLKATTA,
Kolkata,
West Bengal
033 -24197193
Allahabad 2 / 2B, BHAGWAN RAM MANDIR MARG, (NEAR VISHAL MEGA MART), CIVIL LINES,
Allahabad,
Uttar Pradesh
0532-2421098
Kanpur Ground Floor, 24 / 14, The Mall, Kanpur,
Pin No.: 208001
City: Kanpur,
State: Uttar Pradesh
8799498478
Lucknow 19 – A, Hala Complex, Ashok Marg, Sapru Marg, Khatri Chambers, (Opp .Jawagar Bhawan),
Lucknow,
Uttar Pradesh
7499316077
Varanasi D / 91A, 92, 92A, JANGAMBARI ROAD, GODOWLIA, OPP.DR.B.K. SHUKLA CHILD CARE,
VARANASHI,
Uttar Pradesh
8799075239
Nalgonda D.No, 6 – 7 – 10, NC’s Sai Nest, Shivaji Nagar, Opp. TTD Kalyana Mandapam, NALGONDA,
Nalgonda,
Telangana
9346177188
Manikonda Kalyan’s Anishta Pride, Plot No. 106, 107, Tanasha Nagar,Hudco Colony,MANIKONDA,Rangareddy,
Hyderabad,
Telangana
Adyar Old No.50, New No.36, Kamaraj Avenue, First Street,
Adyar,
Tamil Nadu
9360286894
Ambur No.9 / 4, S.K.Road,Krishnapuram,
Ambur,
Tamil Nadu
9364405197
Anna Nagar West W – 393, School Road, A R Building, Opp. SBOA School, Anna Nagar West,
Chennai,
Tamil Nadu
9345942939v
Avinashi 416 / 9 Main Road, (opp) Old Bus Stand,
Avinashi,
Tamil Nadu
9344023554
Arakkonam NO.67 / 189, GANDHI ROAD,SUVALPET, Chennai,
Arakkonam,
Tamil Nadu
04177-236283
Gummidipoondi No.267, GNT Road, Gummidipoondi,
Gummidipoondi,
Tamil Nadu
9344023539
Coimbatore – Perur D.No.3 /14 F to 3 /14J, Siruvani Main Road, Perur,
Coimbatore,
Tamil Nadu
0422 -2606680
Coimbatore -Ramanathapuram No.729, Ground Floor,Diamond Complex, Trichy Road,Ramanathapuram,
Coimbatore,
Tamil Nadu
0422 -2322302
Cuddalore A R A COMPLEX,22, NETHAJI ROAD, MANJAKUPPAM CUDDALORE,
Cuddalore,
Tamil Nadu
04142 – 230467
Dindigul 45-C, New Agraharam, Palani Road,
Dindigul,
Tamil Nadu
0451 – 2434487
Hosur Door No.123, Denkanikottai Road, Opp.Sub-Collector’s Office,
Hosur,
Tamil Nadu
04344-221034
Kancheepuram 68, GROUND FLOOR, VALLAL PACHAIYAPPAN STREET, KANCHEEPURAM,
Kancheepuram,
Tamil Nadu
044 – 27223883
Karur NAVARANG BUILDING,18. RAMAKRISHNAPURAM, KARUR,
Karur,
Tamil Nadu
04324 – 230346
Katpadi VIT University Campus,
Katpadi,
Tamil Nadu
0416-2242344
Kodangipalayam Door No.3 / 237, S F No.379 / B25, Trichy Road, Karanampettai,Kodangipalayam ,Tiruppur,
Tiruppur,
Tamil Nadu
9360534774
Kovilpatti 794, Main Road, (Near Sathyabama Theatre),
Kovilpatti,
Tamil Nadu
04632 – 228954
Krishnagiri I FLOOR. 14-14A, 4TH CROSS, CO-OPERATIVE COLONY, KRISHNAGIRI,
Krishnagiri,
Tamil Nadu
04343-235785
Madurai-Anna Nagar 80 FEET ROAD, (OPP AMBIGA THEATRE), ANNA NAGAR, MADURAI,
Madurai,
Tamil Nadu
0452-2525485
Mannargudi 173, Gandhi Road, Mannargudi,
Mannargudi,
Tamil Nadu
04367 – 252815
Balotra Ward No.2, Khasara No.622, Kher Road,
Balotra,
Rajasthan
9314906153
Bhilwara SHOPNO.3-7, SRINATH TOWER, GANGAPUR CHORAHA, PUR ROAD,
Bilwara,
Rajasthan
01482-247722
Jaipur PLOT NO.12, EMERALD HOTEL BUILDING, M.I. ROAD
Jaipur,
Rajasthan
0141-2378003
Jodhpur Ground Floor,Plot No.3, Sector 7,New Power House Road,Jodhpur,
Jodhpur,
Rajasthan
9351831129
Amritsar No.3-A, Lawrance Road,
Amritsar,
Punjab
9344023585
Chandigarh SCO 2433 – 34, Sector 22 C, Chandigarh -160022,
Chandigarh,
Punjab
0172 2712434
Ludhiana D.NO.925 – A, Adasmesh Nagar, 7th Street, DASMESH NAGAR, GILL ROAD,
Ludhiana,
Punjab
0161 -2540076
Karaikal 261, Bharathiar Road, Karaikal,
Karaikkal,
Puducherry
04368 – 221437
Puducherry 119, Bussy Street, Puducherry,
Puducherry,
Puducherry
0413 – 2331272
Bhubaneswar 777, Saheed Nagar, Bhubaneswar, Orissa,
Bhubaneswar,
Orissa
0674 -2548430
Delhi – Chandini Chowk 284, 285, Fateh Puri, Chandini Chowk,
New Delhi,
New Delhi
011-23929803
New Delhi-Karol Bagh Keltron Chambers, Ground Floor, 18/7, ARYA SAMAJ RD, KAROL BAGH NEW DELHI,
New Delhi,
New Delhi
011 – 25788696
Bhopal 127, M.P.Nagar, Zone – 2,Bhopal ,
Bhopal,
Madhya Pradesh
9301552849
Indore THE MAGNATE COMPLEX, 6/1, NEW PALASIA, CUREWELL HOSPITAL ROAD,
Indore,
Madhya Pradesh
0731-2530408
Amaravati D.No.344 /1,1 st Floor, Morshi Road, (Above Reebok Show Room) Near Jaisthan Chowk,
Amravati,
Maharashtra
9373215468
Aurangabad NO.6, IST FLOOR, ANNAPURNA TOWER, KUSHAL NAGAR, JALNA ROAD
Aurangabad,
Maharashtra
0240 -2364798
Bangaluru -Banashankari 784, II PHASE, 7 TH BLOCK, III STAGE, 100 FEET ROAD, Bangaluru,
Banashankari,
Karnataka
080 -26423599
Belgaum I FLOOR, G-5, RADHAKRISHNAN TOWERS, SAMADEVI GALLI, BELGAUM,
Belgaum,
Karnataka
0831-2465564

 


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