Oriental Bank of Commerce is a public sector bank in India which was established in Lahore. It offers a range of banking services to its customers in the form of savings accounts, current accounts, fixed deposit accounts, loans, credit cards, debit cards etc.
Oriental Bank of Commerce has a well – established customer service centre that can help resolve any enquiry, clarification or issue you might have.
In this article we have mentioned all the contact details of Oriental Bank of Commerce credit card customer care centre.
Oriental Bank of Commerce Credit Card Customer Care Toll – Free Number
- Toll – Free Customer Care Number: 1800 180 1235
- Non Toll – Free Customer Care Number: 0120 258 0001
- For Credit Card Help
If you wish to file complaint regarding your credit card or need help in resolving a query related to a transaction made with your credit card or need to report a lost / stolen credit card to get it hot listed.
Oriental Bank of Commerce Credit Card Customer Care Toll – Free Number: 1800 180 1235
- ATM Card / Debit Card Help
If you have any query regarding your ATM / Debit Card, or a query related to your ATM transaction, or non – disbursement of cash form ATM, or in the urgent case of a lost Debit card, you can approach the Oriental Bank of Commerce Toll – Free Customer Service Number.
- Oriental Bank of Commerce Debit Card Customer Care Toll – Free Number: 1800 180 1235.
Oriental Bank of Commerce Customer Care Toll – Free Number for General Enquiries
If you have to make any general enquiry, you can dial on the same phone number as mentioned above i.e. 1800 180 1235.
Oriental Bank of Commerce Region – Wise Phone Numbers
Below is the list of region – wise contact numbers and e – mail Ids in case you need to get in touch with the Oriental Bank of Commerce Customer Care in your specific region. You can contact the following number from any landline / mobile number and talk to a customer care representative with regards to your query.
|Region||STD Code||Phone Number||E Mail|
|Agra||0562||2158816, 2154524, firstname.lastname@example.org ,
|Ahmadabad||079||26587539, 26585830, email@example.com ,
|Amritsar||0183||2501644, 2501645, firstname.lastname@example.org ,
|Bangalore||080||25808905, 25808913, email@example.com ,
|Bareilly||0581||2302474, 2302475, firstname.lastname@example.org ,
|Bhatinda||0164||5002473, 5002476, email@example.com ,
|Bhopal||0755||2553856, 2767216, firstname.lastname@example.org ,
|Chandigarh||0172||2704386, email@example.com ,
|Chennai||044||28492345, firstname.lastname@example.org ,
|Dehradun||0135||2746920, 2749715, email@example.com ,
|Durgapur||0343||2587787, 2587785, firstname.lastname@example.org ,
|Ghaziabad||0120||2700018, email@example.com ,
|Gurgaon||0124||2550011, firstname.lastname@example.org ,
|Hyderabad||040||23147012, 23147026, email@example.com ,
|Jaipur||0141||4149908, firstname.lastname@example.org ,
|Jalandhar||0181||5009764, 5009763, email@example.com ,
|Jodhpur||0291||2623582, 2623583, 2623584, 2633585, firstname.lastname@example.org ,
|Karnal||0184||2204401, 2200620, email@example.com ,
|Kolkata||033||23379559, 23379560, firstname.lastname@example.org ,
|Lucknow||0522||2305764, email@example.com ,
|Ludhiana||0161||2539840, 2539841, firstname.lastname@example.org ,
|Mumbai||022||43434619, 4343464643434619, email@example.com ,
|New Delhi||011||49270932, 49270903, 49270904, 49270913, firstname.lastname@example.org ,
|Patiala||0175||2215255, 2201487, email@example.com ,
|Pune||020||25676464, 25670693, firstname.lastname@example.org ,
|Raipur||0771||2252851, email@example.com ,
|Ranchi||0651||2283853, 2284844, firstname.lastname@example.org ,
|Rohtak||01262||242235, 253683, email@example.com ,
|Sriganganagar||0154||2477956, 2425356, firstname.lastname@example.org ,
Oriental Bank of Commerce Customer Care Service for NRI Customers
If you have any transaction query you can get in touch with the bank which has become much easier after the introduction of the NRI desk, which caters especially to the NRIs. Following are the details of the correspondent office in India.
How to Register Your Feedback
If you wish to give your feedback to the bank you can call the oriental Bank of Commerce 24 hours customer care numbers and to a customer care executive regarding your feedback.
For Grievance Redressal
If you have any grievance and you wish to file you can do so in below mentioned ways:
- You can write to the Branch Manager of the bank branch where your account is mentioned and give the complete details of the nature of your complaint with your complete information.
- If you are not satisfied with the resolution provided to you on the above mentioned ways, you can then escalate your issue to the Nodal Officer of the regional offices.
- If the resolution provided to you through the above channel couldn’t address your issue properly, you can then contact the Regional Head at the Regional Office.
- If you are still not satisfied with the resolution provided to you in above mentioned way, you can escalate it to the General Manager of the complaint cell, at the corporate office level. Following are the details:
Asstt. General Manager,
Complaint Cell, Corporate Office,
Tel: 0124 4126 395
Fax: 0124 4126 378
- If you are not satisfied with the resolution provided to you by the Assistant General Manager, then you may escalate the issue to the General Manager, then you may escalate the issue to the General Manager. Following are the contact details:
Tel: 0124 4176 847
Fax: 0124 4126 499
Email ID: email@example.com
- If the resolution provided to you is not satisfactory in the above channels, or you have not received any response within a month, you may approach the Internal Ombudsman, and give your complete complaint details along with all the relevant information. Following is the contact details:
Oriental Bank of Commerce
Corporate Office, 2nd floor,
Plot No. 5, Institutional Area,
Sector 32, Gurgaon – 122001,
Tel: 0124 – 4126 590 / 4126470
Fax: 0124 – 4176834
- You can also contact the customer care and log in your complaint. Alternatively, you may also log in your complaint online. It is also possible to check the status of your complaint.
How to Locate Oriental Bank of Commerce
The bank’s website has a comprehensive list of address and numbers if you wish to get in touch with Oriental Bank of Commerce. There is a list of Regional Offices with address on the website. Following is the corporate address of the bank:
Plot No. 5, Institutional Area,
Sector – 32
Gurgaon – 122 001
Tel: 0124 – 4126 200 / 0124 4126 300
Oriental Bank of Commerce Zonal Office
|Regional / Zonal Head||Contact Information|
|Agra||2nd Floor, Ispat, Bhawan, 85 / 4 Sanjay Place, Agra – 282002 (Uttar Pradesh)|
|Ahmedabad||Chankya 4th Floor, Near Dinesh Hall, Off. Ashram Road, Ahmedabad – 380009 (Gujarat)|
|Amritsar||S.C.O. 10, District Shopping Complex, Ranjit Avenue, Amritsar – 143001 (Punjab)|
|Bangalore||1st and 2ndFloor, #100 Mosque Road, Frazer Town , Bangalore – 560005|
|Bhopal||Pragati Bhawan, Indira Press Complex, M. P. Nagar Zone-1, Bhopal – 462011 (Madhya Pradesh)|
|Bhubaneshwar||GA- 611(2), Above Reliance Fresh, Saheed Nagar, Bhubaneswar. ODISHA PIN – 751007|
|Chandigarh||Plot No.- I – 6 Sector – 5,Panchkula Pin code -134109|
|Chennai||2nd Floor, Spencer Plaza, 769, Anna Salai Chennai – 600002 (Tamil Nadu)|
|Dehradun||Radha Place, 78, Rajpur Road, Dehradun-248001 (Uttranchal)|
|Delhi||II & III Floor, 8 / 1, Abdul Aziz Road, W.E.A. Karol Bagh, New Delhi – 110005|
|Ghaziabad||Post Box No. 107, KJ – 13, Kavi Nagar, Ghaziabad – 201002 (Uttar Pradesh)|
|Kolkata||DD – II, Sector – 1, Salt Lake Kolkata – 700064.|
|Hyderabad||IInd Floor, Maharishi Building, 8 – 2 – 248 / A, Road No. : 3, Banjara Hills, Hyderabad – 500034 (Andhra Pradesh)|
|Lucknow||First Floor, Eldeco Corporate Chamber – I, Vibhuti Khand, Gomti Nagar, Lucknow (Uttar Pradesh)|
|Jaipur||2nd Floor, Anand Bhawan, Post Box No. 343, Sansar Chandra Road Jaipur – 302001 (Rajasthan)|
|Varanasi||1st Floor, Varanasi Trade Centre, S – 8 / 107, Makbool Alam Road, Varanasi – 221002|
|Mumbai||Aman Chambers, 1st Floor, Veer Savarkar Marg, Opposite New Passport Office, Prabhadevi, Mumbai – 400025|
|New Delhi||Harsha Bhawan, E-Block, Connaught Place, New Delhi – 110001|
|Pune||917 – 20 / 20A, Fergusan College Marg, Pune – 411004.|
American Express is a global financial service institution which is headquartered in Buffalo, New York City. The company was founded in 1850 and is popularly known as Amex. This financial institution is also considered to be the 4th largest card issuer in the world with over 109 million cards in its network.
American Express or Amex offers a wide range of products and services to its customers such as a range of shopping, lifestyle, travel and dining privileges.
In cards, the bank offers a host of credit cards for its customers. Read below to know the type of credit cards that American Express bank offers:
American Express or Amex Credit Cards
American Express Platinum Cards
Platinum card is a type of charge card (it is a type of credit card for use with an account which must be paid in full when a statement is issued) with a yearly fee of Rs. 50,000 plus tax. The card comes with premium lifestyle benefits and entitles the cardholder to avail attractive discounts on luxurious items or services, such as hotel stays, branded merchandise, etc.
American Express Gold Card
The gold card is also a type of charge card with an annual fee of Rs.1000 plus tax in the first year and Rs.4500 from the second year onwards. The card comes with reward points which are based on two levels of Gold tiers like 18-carat rewards and 24-carat rewards. And for every spent of Rs. 50 the cardholder can earn 1 reward.
American Express Platinum Reserve SM Credit Card
This card will provide various discounts on every spend at restaurants, shopping, retail purchase etc and it also allows access to select airport lounges.
Jet Airways American Express Platinum Credit Card
Jet Airways American Express Platinum Credit Card is a travel card which offers customers with discounts on flight tickets through its Reward program when travelling on Jet Airways.
American Express Platinum Travel Credit Card
This is also a travel card which offers benefits and privileges with respect to travelling.
American Express Credit Cards designed in a way so that it can provide maximum benefits to the cardholders. It has features such as payback points, special travel and lifestyle deals and flexibility to compensate the reward points across 600 options, American Express Credit Card will be a delight to every cardholder’s wallet.
Some of The Features of The Various Credit Cards
- Guaranteed online fraud protection
- Complete suite of online services
- Zero lost card liability
- Emergency Card Replacement
Apply for American Express Credit Cards
Credit card offers a lot of benefits to the customers and it plays a big role in the economy as well. However, if not used wisely, an individual can be under huge debt and will have to pay a hefty amount in interest. This is because unless individuals pay their credit card bill in full, for every subsequent payment an interest will be charged.
Hence, one requires using credit card sensibly to avail the benefits of the product. With every swipe customers get reward points, AirMiles or other discounts. Besides that, other discounts can also be enjoyed, such as a waiver of fuel surcharge upon spending a certain minimum amount.
Credit card holders of American Express bank get to enjoy the benefits of high rewards every time they spend. Also, with the ‘Pay–In-Parts’ privilege program, you can convert your payments to easy instalment plans.
There are two ways to apply for credit card such as online and offline.
Application through American Express Website
In order to apply for American Express Website follow the below-mentioned procedure:
- Visit the official website of American Express Credit Cards –www.americanexpress.com
- Go to “Our Cards”
- Look for “Credit Cards” option under the “Our Cards” tab
- Click on “Credit Cards” that will lead you to a list of all the credit cards offered by American Express
- Select a card of your choice and click on it and read about their features and benefits in details [Before settling for an option applicants can make a comparison between all the cards to find what suits them the most].
- Click on “Apply Now” to apply directly for the selected American Express Credit Card
- Fill in the application form with details such as:
- First Name
- Last Name
- Email id
- Mobile Number
- Date of Birth
- Annual Net Income
- Residential Address Details
- Employer Details
- Education Level
- Aadhaar Card Number
Once you have filled the form by providing the above mentioned details, the bank will verify whether the candidate is eligible to avail the credit card that they have applied for. If the applicant is eligible bank will then issue or reject their application.
Else, Applicants can also apply for a credit card by sending an email to the bank.
Application For Credit Card Through Offline Method
The offline way is also available for customers who are not very comfortable with the online procedures as American Express bank offers direct application process. Follow the below mentioned procedure to apply using the same method:
- Visit the nearest American Express branch
- Fill in the required application form which you receive from the bank if you fulfil the eligibility criteria
- Once filled, submit the application form along with the necessary documents such as id proof, address proof, and income proof
- The bank official will verify all the details you have provided and attached document to decide whether or not the applicant meets the eligibility criteria for the credit card that they have applied for
- If the applicant is eligible bank will then issue or reject their application.
For further query, the applicants can also call on the toll free customer acre number i.e. 1800 419 1414 or 0124 280 1414 and this service is available 24*7 on all days of the week.
American Express Credit Card Eligibility
Eligibility Criteria has been set by the bank in order to avail American Express Credit Card. For an identification process, the applicants are required to provide some documents as well.
In order to apply for an American Express Credit Card, the applicant must satisfy the following eligibility criteria, which are as follows:
- The applicant must be aged above 18 years or above that
- The applicant must have a good credit history to avail a credit card
- He should not have had any payment defaults
- Self – employed applicants’ companies must have been trading for at least 18 months or 12 months if he is an existing American Express credit cardholder. Depending on the type of card, the income requirement varies. Make sure you inquire with American Express before proceeding with the application process.
Documentation Requirements For American Express Credit Card
You might be asked to submit the following documents during the application process:
- Self-Attested Passport Sized Photographs
- Latest Salary Slips, Income Tax Returns and Form 16
- A Valid Residence Proof Document like Ration card or Electricity bill
- An Identity Proof like Voter’s ID or Driving License.
Insurance Facility Provided by American Express Bank
American Express offers various types of insurance facility as well. Insurance is custom made by ICICI Lombard and the Insurance Products are as follows:
American Express offers substantial and mouldable travel insurance plans which are based on the needs and requirements of the cardholders. It also offers coverage up to 85 years of age payable instantly and only for the total number of days travelled.
Under this insurance type, vehicles will get insurance coverage which is owned by the cardholders in case of accidents. It also does not require any kind of paperwork and is a digitally signed plan. It also provides roadside assistance to its customers.
As the name suggests, health insurance covers all the health-related problems of the cardholder and also of their family members. It considers all the medical related needs of the cardholder and provides them with a best made – to – order plan based on their requirements.
Personal Accidental Insurance
The card holders can also opt for a far-reaching personal accidental plan that would safeguard them on every step at the time of any personal accidents. It also provides coverage of Rs. 2 crores up to the age of 65 years and no medical check-ups are needed. It also provides an easy and instantaneous claim facility.
Punjab and Sind Bank is a government owned bank which was founded in 1908 and is headquartered in New Delhi. It offers investment banking, commercial banking, private banking, mortgage, loans and credit / debit cards amongst other products.
The bank also has a well – established customer service department where a customer can come with their issues in order to resolve them. They can also approach the customer service cell for any kind of clarification. All queries can be addressed at the bank’s customer service desk.
Punjab and Sind Bank Credit Card Customer Care Toll – Free Number
If you have any general query or queries related to your credit cards like outstanding balance, information on latest transactions, unbilled transactions, PIN request, information on interest and service charges, etc. Also by chance if your card is lost or stolen you can block or hotlist it.
Read below to know Punjab and Sind Bank Credit Card Contact Details
- 24 * 7 Customer Care Number: 1800 419 8300 (You can use this number in order to block or hot list your card as well)
- Hotlist your ATM / Rupay Card: In case your card is stolen or you have lost it, you should immediately block it. And for that you can call on the following number:
- 044 – 47415691 / 2 / 3 / 4 / 5, 1800 103 2278
- Grievance Reddressal – ATM: If you wish to file complaints which are regarding non – disbursement of cash from ATM, etc., you can first call the customer care number. If the complaint is not redressed with a reasonable amount of time, the matter may be brought to the notice of the chief manager, ATM redressed cell. Following are the contact details:
Punjab and Sind Bank, “Bank House”
HO, ATM Cell
2nd Floor, 21, Rajendra Place, New Delhi,
Telephone: 011 6478 0510, 011 2581 9872
Email: firstname.lastname@example.org / email@example.com
Punjab and Sind Bank Customer Care Toll – Free Number – General Enquiries
With Punjab and Sind Bank, the customers can bank over phone which is a very convenient way of banking. One can also get in touch with the customer care centre over phone which is based on IVR (Interactive Voice Response) and is available 24 * 7. And you can choose from the following languages which are as follows:
Following are the facilities available through tele banking:
- Online generation of 4 digit TPIN (Tele – Banking Personal Identification Number)
- Balance inquiry
- Details of last five transactions
- Cheque Status Enquiry
How to Register for Telebanking services
To get started you need to register your mobile number with the bank and in order to register, follow the below mentioned ways:
- Dial 1800 221 908 (Toll – Free Number) or 022 – 2781 1200 (chargeable)
- Enter 10 digit mobile number, 9 digits Customer ID and 14 digit account number to generate 4 digits TPIN (Tele banking personal identification number).
- You can also generate the TPIN online. In order to do this, you must call from your registered mobile number with the bank for system to authenticate.
How to Access Telebanking Services
To access telebanking services you will require your TPIN. Once your TPIN is generated, you can call on the below mentioned numbers from your mobile or landline number to avail the services using your unique TPIN:
- 1800 221 908 (Toll – Free Number) and
- 022 – 2781 1200 (Chargeable)
In case you forget your TPIN, you can apply in writing to your bank branch where your account is maintained and have to reset. You can also download the application form from the bank’s website.
Contact Punjab and Sind Bank Customer Care Zonal Office
We have listed out all the zonal office contact numbers of Punjab and Sind bank:
|Zone||Mobile||Phone Number||E Mail|
|Amritsar||7869953544||0183- 2545097, firstname.lastname@example.org|
|Bareilly||9837052766||(0581) 2428056, email@example.com|
|Bhatinda||9910916313||(0164) 2212093, 5011889 , firstname.lastname@example.org|
|Bhopal||9826510655||0755- 4249988, 4203836, 4243700, email@example.com|
|Chandigarh||9560401616||(0172) 704837,704361, firstname.lastname@example.org|
|Faridkot||7087420508||(01639) 253993, 502078, email@example.com|
|firstname.lastname@example.org||9864020733||(0361) 2512186, email@example.com|
|Kolkata||9830014432||(033) 22101373,22485867, firstname.lastname@example.org|
|Lucknow||9839066415||0522-4012733 2624574, 4044190, email@example.com|
|Ludhiana||9878617756||(0161) 2406016, firstname.lastname@example.org|
|Dehradun||9837094677||0135-2642490, 2642281, email@example.com|
|Delhi – I||9560401616||(011) 26346434, firstname.lastname@example.org|
|Delhi – II||9873097895||(011) 25897835, 25897836, email@example.com|
|Gurgaon||9873097895||0124- 2544153, firstname.lastname@example.org|
|Jaipur||9414064540||0141-2358628, 0141-2358350, email@example.com|
|Patiala||7347451108||(0175) 5030767, firstname.lastname@example.org|
NRI Help Desk
If you reside outside India, Punjab and Sind bank has a dedicated number for its NRI (Non – Residence of India) as well. By calling on the NRI help desk you can resolve queries such as Internet banking, if you need help regarding mobile banking, or need information on Forex related services or on how to open an NRI account. All these queries are resolved at the NRI Customer Service Number.
- Punjab and Sind Bank NRI Customer Service for queries regarding remittance from abroad: 011 25728 460 / 2572 8462 / 9473 662280.
For Forex related services, NRI customers can call on the following numbers or contact the address mentioned below for any kind of assistance / advice.
Punjab and Sind Bank
H.O. Foreign Exchange Department
3rd Floor, Rajendra Place,
New Delhi, 110008
Phone: 011 – 25728460
How to Register Feedback in Punjab and Sind Bank
If you wish to give your feedback to the bank, you can call the Punjab and Sind Bank 24 Hours Customer Care Numbers and talk to a customer care executive regarding your feedback.
For Grievance Redressal
There are many ways in which you can file your grievance. Read below to know the same:
- You can call the Punjab and Sind Bank 24 * 7 Customer Care Number and log in your complaint
- If you wish to file your complaint online, you can do that as well. For that all you need is an online grievance redressal form
- You can also download the online grievance redressal form which is available on the official website of and you are required to fill in all your details of the nature of your complaint with complete information. The Branch Manager is the first point of contact for complaint redressal. If the complaint is not redressed to your satisfaction, you may escalate the issues to the Zonal Manager.
- If you are not satisfied with the resolutions provided to you on the above mentioned ways, you can escalate your issue to Bank’s Nodal Officer at the Head Office designated to deal with Customer’s Complaints / Grievances. Ensure that you give the complete details of the nature of your complaint along with copies of previous correspondence.
- If you are unable to get a satisfactory resolution from the Nodal Officer, you can then escalate your issue to the Internal Ombudsman (CCSO) at Bank’s Head Office and give complete details of the nature of your complaint along with copies of previous correspondence.
- If you are still not satisfied with the resolution provided, you may approach the Banking Ombudsman appointed by the Reserve Bank of India.
How to Locate Punjab and Sind Bank
If you wish to pay a visit to the Punjab and Sind Bank you can locate your nearest bank by log in to the official website of the bank and click on “Branch Locator” link. And from the link you can search and refine to find the address of your desired branch / ATM.
Following are the Head Office Details of the bank:
|Head Office Delhi||Head Office Chandigarh|
|Punjab and Sind Bank
21, Rajendra Place
New Delhi – 110008
|SCO No. 84 – 91, Sector – 17B, Bank Square,
Fax: 0172 270 4501
Punjab and Sind Bank Credit Card Customer Care
|Amritsar||Hall Bazar , Chowk Phawara, Amritsar||9781402101||0183- email@example.com|
|Bareilly||Gagandeep Complex, 148 Civil Lines, Bareilly||9837052766||(0581) 2428056, 2510212||(0581) firstname.lastname@example.org|
|Bhatinda||100 Ft Road, Civil Station. Bhatinda-Punjab Pin Code: 151001||9815611573||(0164) 2212093, 5011889, 2240560||(0164) email@example.com|
|Bhopal||Zonal office, 2nd Floor , Nayapura, Behind SBI, Kolar Road, Akbarpur, Bhopal-462042||9007338484||0755- 4249988, 4203836, 4243700, firstname.lastname@example.org|
|Chandigarh||SCO 79-81, Bank Square, Sec-17B, Chandigarh||09560401616||(0172)5003280 704837, 704361,721316||(0172) 704501||zo.chandigarh1@psb .co.in|
|Chennai||Ist Floor, 770A, Anna Salai, Chennai||9840346451||(044) 28492888, 28494040||(044) email@example.com|
|Faridkot||Red Cross Bhawan, Sadiq Chowk, Faridkot – 151203.||7087420508||(01639) 253993, 502078,502077||(01639) firstname.lastname@example.org|
|Gurdaspur||435/7,Civil Lines, Gurdaspur – 143521||9501043887||(01874) 500379, 500371||(01874) 221086||zo.gurdaspur@psb .co.in|
|Guwahati||42, MG Road, Uzan Bazar, Guwahati -781001||9864020733||(0361) 2512186, 2604627||(0361) email@example.com|
|Haryana||Gurudwara Singh , Sabha Building, Model Town, Karnal Haryana, Pin-132001||8571818100||0184-2269201 -2269204||0184 – firstname.lastname@example.org|
|Hoshiarpur||SCO-23 1st & 2nd Floor, Sant Harchand Singh Longowal Nagar, Chandigarh Road, Hoshiarpur, Punjab – 146 001||9780260630||01882-230004, 240154||zo.hoshiarpur@ psb.co.in|
|Jalandhar||Model Town, Jalandhar -144002||9915356405||(0181) 5015605 /607 / 610/ 613,614/ 615||(0181) email@example.com|
|Kolkata||14/15, Old Court House Street, Kolkata – 700001||9830014432||(033) 22101373, 22485867, 22485957||(033) firstname.lastname@example.org|
|Lucknow||8,Jwaladevi Building,Lalbagh, Lucknow – 226001||9839066415||0522-4012733 2624574, 4044190, 4028312||(0522) email@example.com|
|Ludhiana||Bhai Bala Chowk, 5th floor, Noble Enclave, Ludhiana – 141001||9878617756||(0161) 2406016, 2404476||(0161) firstname.lastname@example.org|
|Dehradun||30, I & s Building, Mohabbewala, Saharanpur road, Dehradun – 248002||9837094677||0135-2642490, 2642281, 2642249||(0135) email@example.com|
|Mumbai||1st Floor, 27/29, Ambalal Doshi Marg, Fort, Mumbai – 400023.||9867086699||022-22626055 / 56 / 57 / 58 / 59; 022-22626119||022 – firstname.lastname@example.org|
|Delhi – I||Sidhartha Enclave,Ashram Ckowk, New Delhi – 110014||9811232101||(011) 26346434, 26348759||(011) email@example.com|
|Delhi – II||Second floor, 38 / 39 Industrial Area, Naraina- Phase – I New Delhi 110028||9873097895||(011) 25897835, 25897836, 25897834||(011) firstname.lastname@example.org|
|Gurgaon||Gurgaon, Institutional Plot No-151, Sector -44, GURGAON, 122003 ,||9873097895||Telephone: 0124- 2544153, 2544154||(011) email@example.com|
|Jaipur||30-31, Mohan Tower, Prince Road, Vidyut Nagar, Ajmer Road, Jaipur, Rajasthan- 302021||9828038291||0141-2358628 , 0141-2358350 , firstname.lastname@example.org|
|Patiala||Rajbaha Road, Patiala – 147001.||73474-51108||(0175) 5030767, 5030779||(0175) email@example.com|
|Gandhi Nagar ,Gujarat||Zonal Office- Gandhinagar, Unit No.4, 3rd Floor, Gift Tower One, Gift City, Gandhinagar, Gujarat firstname.lastname@example.org|
|Noida||First Floor 1-A , Block C ,Sector 63 Noida(U.P) Pin 201307||9599810033||0120-4314956, email@example.com|
Yes Bank is a major public sector bank which is headquartered in Thrissur in Kerala. It is a full service commercial bank which was founded in the year 2004 by Rana Kapoor and Late Ashok Kapoor. The bank has over 600 branches and more than 2000 ATMs. This financial institution is considered to be the fourth largest bank in the private sector in India.
Yes bank offers various types of products and services and credit card is one of them and it offers credit cards to its customers in association with American Express bank which helps in cashless transactions.
Yes bank also provides best customer service to its customers. The customer care executives are always ready to provide solutions to your queries. It offers various modes of reaching its customer care department such as through SMS, by calling or even dropping a mail.
|Some Relevant Links|
|Yes Bank Saving Account||Click Here|
|Link Aadhaar With Yes Bank Account||Click Here|
|Yes Bank IFSC Code||Click Here|
Yes Bank Credit Card Customer Care Phone Numbers
Yes bank Credit Customer Care service 24 * 7 to its customers and also 7 days of the week. You can get in touch with the toll – free number of the bank whenever you need help with your credit cards.
|Toll – Free number for landlines and mobiles in India||1800 103 1212|
|Outside India||91 22 4935 0000|
Yes Bank Credit Card Customer Care International Number
If you are a Yes bank credit card holder and reside abroad, Its offers Yes Bank Credit Card Customer Care 24 * 7 toll – free number.
|USA or Canada||1877 659 8044|
|UK||808 178 5133|
|UAE||8000 3570 3089|
Yes Bank Credit Card Customer Care Email
You can drop a mail to the Yes bank credit card customer care mail ID in order to get a resolution to your problem:
Yes Bank Grievance Redressal
Yes bank offers three level grievance redressal mechanisms in order to help customers resolve their queries and concerns with less hassle.
Read Below to Know Yes Bank’s Redressal Process
When you face an issue or have a query, you should first contact the following channels:
- Telephonic / Electronic Channels
The bank offers 24 hours ‘Yes Touch’ customer service. You can call on the toll – free number at 1800 – 2000 or the non toll – free number on 91 22 6121 9000 anywhere from India.
- Or you can also send an email to firstname.lastname@example.org detailing your issue or concern.
Note some more product specific email addresses:
NRI Banking email@example.com Yes First Yesfirst@yesbank.in Loans firstname.lastname@example.org SME or Mid Sized Companies email@example.com Depository Services firstname.lastname@example.org Credit Cards email@example.com Loyalty reward points firstname.lastname@example.org
- If you visit the official website of Yes bank, under the ‘Complaints’ page you will find an online query / complaint / feedback form which is available. Fill the required details along with your concern / query and submit the same. You will receive a response from the bank shortly.
- If you are a net banking user of the bank, you can raise your complaint through the ‘My Space’ section using the ‘Mailbox’ option.
- Any mobile app related queries can be raised through the feedback / query link available on the respective Yes Bank apps including Yes Mobile, Yes Pay, and Yes Tag etc.
- The bank has its present in social media platforms as well such as Facebook, Twitter, Instagram, etc, and expresses your concerns / queries through the same.
- Bank Branch Channel
- You can also pay a visit to the nearest Yes bank branch during the working hours and file your complaint if you have any in the complaint register available in the bank. You can also find the contact details of the officer to approach for all your queries / concerns displayed at the branch.
- Alternatively, you can also raise your issue to the branch manager or the branch business leader and talk to him regarding your concern.
- Also note that, the bank dedicates the 7th day of the month for its customers where one can visit and share their opinion / feedback / complaints on its products / services. You can also walk – in on that day between 3 pm and 5 pm to discuss your concern with the bank executives.
If you don’t receive any satisfactory solution of your concern from level 1, you can then escalate your issue to the Yes Bank’s Grievance Redressal officer. Contact Detail of the officer is provided below:
|Priti Yennemadi Head – Grievance Redressal Yes Bank Limited 5th Floor, IFC, Yes Bank Tower, Elphinstone (w), Mumbai – 400013||Head.email@example.com||022 – 39489373|
The next level of escalation includes raising your concern to Yes Bank’s principal Nodal Officer, the details of whom are mentioned below:
Principal Nodal Officer Contact Details
|Ratan Kumar Kesh principal Nodal Officer Yes Bank Limited, 5th Floor, IFC, Yes Bank Tower, Elphinstone (w), Mumbai – 400013||Principal.firstname.lastname@example.org||022 – 3948 9374|
You will receive a response from the bank within 7 days of your raising complaint. However, the turnaround time may vary based on the product / service.
In case your issue is not resolved after 30 days of registering your complaint, you can get in touch with the Banking Ombudsman appointed for your city.
Read below to know the contact details:
|City||Address||Contact Number||Operation Area|
|Ahmadabad||C/o Reserve Bank of India, La Gajjar Chambers, Ashram Road, Ahmadabad 380 009 E – mail: email@example.com||079 2658 2357 or 079 2658 6718||Daman and Diu, Gujarat, Dadra and Nagar Haveli|
|Bengaluru||C/o Reserve Bank of India,10/3/8, Nrupathunga Road, Bengaluru 560 001 Email : firstname.lastname@example.org||080 2221 0771 or 080 2227 5629||Karnataka|
|Bhopal||C/o Reserve Bank of India, Hoshangabad Road, Post Box Number 32, Bhopal 462 011 Email : email@example.com||0755 2573 772 or 0755 2573 776||Chhattisgarh, Madhya Pradesh|
|Bhubaneswar||C/o Reserve Bank of India,Pt. Jawaharlal Nehru Marg, Bhubaneswar 751 001 Email : firstname.lastname@example.org||0674 2396 207 or 0674 2396 008||Odisha|
|Chandigarh||C/o Reserve Bank of India, New Office Building, Sector 17, Central Vista, Chandigarh 160 017 Email : email@example.com||0172 2721 109 or 0172 2721 011||Chandigarh, Panchkula, Yamuna Nagar and Ambala Districts of Haryana, Himachal Pradesh, Punjab|
|Chennai||C/o Reserve Bank of India, Fort Glacis, Chennai 600 001 Email : firstname.lastname@example.org||044 2539 9170 or 044 2539 5963 0r 044 2539 9159||Tamil Nadu, Puducherry (excludes the Mahe Region), Andaman and Nicobar Islands|
|Guwahati||C/o Reserve Bank of India, Station Road, Pan Bazar,Guwahati 781 001 Email : email@example.com||0361 2542 556 or 0361 2540 445||Assam, Manipur, Arunachal Pradesh, Nagaland, Meghalaya, Mizoram, Tripura|
|Hyderabad||C/o Reserve Bank of India, 6-1-56, Secretariat Road, Saifabad, Hyderabad 500 004 Email : firstname.lastname@example.org||040 2321 0013 or 040 2324 3970||Andhra Pradesh, Telangana|
|Jaipur||C/o Reserve Bank of India, Ram Bagh Circle, Tonk Road, Post Box Number 12, Jaipur 302 004 Email : email@example.com||0141 5107 973 or 0141 5101 331||Rajasthan|
|Kanpur||C/o Reserve Bank of India, M.G. Road, Post Box Number 82, Kanpur 208 001 Email : firstname.lastname@example.org||0512 2306 278 or 0512 2303 004||Uttar Pradesh (excludes Ghaziabad and Gautam Buddha Nagar Districts), Uttarakhand|
|Kolkata||C/o Reserve Bank of India,15, Netaji Subhash Road, Kolkata 700 001 Email : email@example.com||033 2230 4982 or 033 2230 5899||Sikkim, West Bengal|
|Mumbai||C/o Reserve Bank of India, 4th Floor, RBI Byculla Office Building, Opp. Mumbai Central Railway Station, Byculla, Mumbai – 400 008 Email : firstname.lastname@example.org||022 23022028 or 022 23022024||Maharashtra, Goa|
|New Delhi||C/o Reserve Bank of India, Sansad Marg, New Delhi Email : email@example.com||011 2372 5445 or 011 2371 0882||Delhi, Gautam Budh Nagar and Ghaziabad Districts of Uttar Pradesh, Jammu and Kashmir, Haryana (excludes Yamuna Nagar, Panchkula and Ambala Districts)|
|Patna||C/o Reserve Bank of India Patna-800 001 Email : firstname.lastname@example.org||0612 232 2569 or 0612 232 3734||Jharkhand, Bihar|
|Thiruvananthapuram||C/o Reserve Bank of India Bakery Junction Thiruvananthapuram-695 033 Email : email@example.com||0471 233 2723 or 0471 232 3959||Lakshadweep and Mahe Region of Puducherry, Kerala|
|New Delhi (II)||C/o Reserve Bank of India Sansad Marg, New Delhi Email : firstname.lastname@example.org||011 23724856||Haryana and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh|
|Dehradun||C/o Reserve Bank of India 74/1 GMVN Building, 3rd floor, Rajpur Road, Dehradun – 248 001||0135 2742003||Uttarakhand and seven districts of Uttar Pradesh|
|Ranchi||C/o Reserve Bank of India 54/949, Shubhashish Parisar, Satya Prem Vihar Mahadev Ghat Road, Sundar Nagar, Raipur- 492013||0771 2242566||Chhattisgarh|
|Jammu||C/o Reserve Bank of India, Rail Head Complex, Jammu- 180012||0191 2477617||State of Jammu and Kashmir|
State Bank of India or SBI is an Indian multinational public sector banking and financial institution in India. State Bank of India(SBI) is a government-owned corporation which is headquartered in Mumbai. Along with its 5 associate banks, it has a network of over 13000 branches which are located across most remote parts of India which caters to the people from all works of life.
The SBI Bank offers various products and services which are as follows:
- SBI savings account
- SBI deposits
- SBI cards such as credit, debit etc.
Apart from above mentioned products, SBI Credit Card Customer Care services to its customers and through this customer care department all the issues of the customers will be addressed here.
If you have any queries whether general or regarding your SBI Credit Card, SBI offers 24*7, toll–free SBI Credit Card Customer Care service to provide a satisfactory resolution to its customers.
There are various ways to reach SBI Credit Card Customer Care such as through SMS, Tele–Calling, e-Mail etc.
|Some Relevant Links|
|SBI Bank Saving Account||Click Here|
|SBI Credit Cards||Click Here|
|Check SBI Bank Account Balance||Click Here|
|SBI PPF Account||Click Here|
|Link Aadhaar Card With SBI Bank Account||Click Here|
|SBI Bank IFSC Code||Click Here|
SBI Credit Card Customer Care Phone Numbers
You can get in touch with the SBI Credit Card Customer Care by calling on their dedicated helpline numbers. You can use the toll–free numbers to contact the bank’s executives and get your queries resolved through the IVRS (Interactive Voice Response System). You can also choose to get your concern addressed by contacting SBI through Twitter or sending an SMS to the customer care number.
Toll – Free Numbers for SBI Credit Card Customer Support
You can download the below-mentioned toll–free helpline numbers to get in touch with the SBI representatives who will answer your queries about SBI credit cards:
|SBI Toll – Free Number||1800 180 1290|
|SBI Customer Care Numbers – IVRS||1860 180 1290|
|SBI Customer Service||39 02 02 02 (Prefix the local STD code)|
SBI Credit Card Customer Care Phone Numbers City – Wise
You can refer to the below-mentioned table to get your SBI credit card customer care numbers for your state or region. Take a note of the SBI credit card customer care city – wise phone numbers:
|Bangalore||080 – 2594 3030|
|Delhi||011 – 2336 1631, 011 – 2334 5756, 011 – 2336 1070|
|Mumbai||022 – 2644 5532, 022 – 2644 5533|
|Chennai||044 – 2821 4635|
|Hyderabad||040 – 2475 6925|
SBI Credit Card Customer Care – SMS Number
If you have lack of time and need a resolution right away, you can get it through SMS also. You can send an SMS to SBI cards Customer Care from your registered mobile number in order to get a call back from SBI representatives.
|To get credit card account information||SMS “HELP” to 5676791|
|To get a call back from SBI representatives||SMS “PROBLEM” to 92125 00888 and you will receive a call back within 48 hours|
You can take a note of some more SMS banking number:
|Kind of information needed||Send an SMS to 5676791|
|Balance enquiry||BAL (Space) Last 4 digits of your SBI card|
|Available credit and cash limit||AVAIL (Space) Last 4 digits of your SBI card|
|Block your lost or stolen card||BLOCK (Space) Last 4 digits of your SBI card|
|Last payment status||PAYMENT (Space) Last 4 digits of your SBI card|
|Reward point summary||REWARD (Space) Last 4 digits of your SBI card|
|Subscribe to e – statement||ESTMT (Space) Last 4 digits of your SBI card|
|Request for duplicate statements||DSTMT XXXX MM (Statement Month in MM)|
SBI Credit Card Customer Care on Twitter
If you are well–versed in social media, you can connect with SBI Cards on twitter to get your queries and concerns resolved in an instant
|SBI Customer Care on Twitter||Use@SBICard_Connect to reach out to SBI card representatives|
SBI Credit Card Customer Care Email ID
If you wish to mail, you can drop an email in below-mentioned email Ids to hear quickly from the bank
|SBI Credit Card Customer Care Mail IDemail@example.com|
|SBI Credit Card Customer Care – Nodal Officer||Nodalofficer@sbicard.com|
Once you have raised your issue to the bank, SBI cards will provide you a resolution in not more than 8 working days.
SBI Credit Card Customer Care Nodal / Escalation Contact Details
If you don’t receive a satisfactory response from the bank, you can then raise your concern to the Customer Service Head or the Chief Executive Officer at the mail id given below
|Customer Service Head||CustomerServiceHead@sbicard.com|
|Chief Executive Officer||CEO@sbicard.com|
SBI Credit Card Customer Care Postal Address
If you wish to write to them you can do so by sending a postal mail and seek a resolution to your SBI credit card related queries and concerns. Your request in writing should be sent to any one of the following mentioned below:
P.O. Bag 28, GPO,
New Delhi – 110001
Correspondence Department, DLF Infinity Towers,
Tower C, 10 – 12 Floor, Block 2, Building – 3,
DLF Cyber City, Gurgaon – 122002, Haryana, India
SBI Credit Card Customer Care – Grievance Redressal
If you don’t receive any satisfactory resolution from the above-mentioned contact details, you can then escalate your issues to the bank’s higher officials. The detailed grievance redressal process of SBI is mentioned below:
Level 1 – Contact SBI Branch Manager
Follow the below mentioned steps to proceed with the grievance redressal procedures:
- Contact SBI Credit Card Customer Care – 1800 425 3800 / 1800 112 211
- You can also send an SMS in order to get a call bank – UNHAPPY to 8008202020
- You can also send an online complaint/feedback form available on the SBI website
- Contact SBIs Branch Manager (the manager of the branch where you maintain your account)
Level 2 – Contact Network Nodal Officer
If you don’t get a resolution within 10 days of your raised complaint through the aforementioned means, you can then contact SBIs Network Nodal Officer of your state/city:
The list of Network Nodal Officers for each state is provided below. You can find your state / city specific officer and reach him through phone, fax, or email:
City / State
|Address||Grievance Cell Contact Numbers||
Grievance Cell e – mail Address
|Ahmadabad (state of Gujarat and Union Territories of Daman and Dadra and Nagar Haveli)||General Manager State Bank of India, Local Head Office, Bhadra, Ahmadabad – 380 001||079 – 255 10883 079 – 25506648, 079 – 25506050
Fax: 079 – 25506648
|Bangalore (state of Karnataka)||General Manager State Bank of India, Local Head Office, 65n St. Marks Road, Bangalore – 560 001||080 – 2594 3030, 080 – 2594 3500
Fax: 080 – 2212 4018, 080 – 2594 3125
|Kolkata (States of West Bengal, Sikkim and U.T of Andaman and Nicobar Islands)||General Manager State Bank of India, Local Head Office, Samriddhi Bhavan, 1, Strand Road, Kolkata – 700 001||033 – 2248 9333, 033 – 2243 6531, 033 – 2262 4954
Fax: 033 – 2243 5128, 033 – 2243 5128
|Bhopal (States of Madhya Pradesh and Chhattisgarh)||General Manager State Bank of India, Local Head Office, Hoshangabad Road, Bhopal – 462 011||0755 – 4288 210, 0755 – 2576 851, 0755 – 2575 226
Fax: 0755 – 4059 200, 0755 – 2550 106
|Bhubaneswar (State of Orissa)||General Manager State Bank of India, Local Head Office, III / I, Pt. J.L Nehru Marg, Bhubaneswar – 751 001||0674 – 2396 580, 0674 – 2396 582
Fax: 0674 – 2390 248
|Chandigarh (Chandigarh and States of HP, J and K, Punjab and the districts of Haryana)||General Manager State Bank of India, Local Head Office, Sector 17 – B, Chandigarh – 160 017||0172 – 270 7391, 0172 – 270 7390, 0712 – 4567633
Fax: 0712 – 271 3968, 2720234, 4567629
|Chennai (State of Tamil Nadu and Pondicherry)||General Manager State Bank of India, Local Head Office, Circletop House, 16, College Lane, Chennai – 600 006||044 – 2821 4285, 044 – 28266141,
Fax: 044 – 2821 4381
|Delhi (States of Delhi, Rajasthan, Uttaranchal and part of Haryana, districts of Agra, Aligarh, Etah, Ferozabad, Hathras, Bagpat, Mahamayanagar, Mainpuri, Mathura, Muzaffarnagar, Meerut, Saharanpur, Ghaziabad, Bulandshahr, Gautam Budh Ngr. Haryana, districts of Faridabad, Gurgaon and Sonepat. All districts of Uttaranchal)||General Manager State Bank of India, Local Head Office, 11, Sansad Marg, New Delhi – 110 001||011 – 2340 7121, 011 – 2340 7657, 011 – 2340 744 7011, 011 2340 7484
Fax: 011 – 2336 1969
|Guwahati (7 States of North – East)||General Manager, State Bank of India, Local Head Office, AT Road, Bharalumukh, Post Box No. 103, Guwahati – 781 009||0361 – 2237 661, 0361 – 2237 513
Fax: 0361 –2237664, 2237819
|Hyderabad (State of Andhra Pradesh)||General Manager, State Bank of India, local Head Office, Bank Street, Koti, Hyderabad – 500 095||040 – 2475 6925, 040 – 2346 6108
Fax: 040 – 2475 1010
|Lucknow (States of UP covering districts other than those mentioned under New Delhi)||General Manager, State Bank of India, Local Head Office, New Administrative Building, Moti – Mahal Marg, Hazratganj, Lucknow – 226 001||0522 – 2201492, 0522 – 2201496, 0522 2234012, 0522 – 2295936
Fax: 0522 – 2282573, 2231463
|Mumbai (State of Maharshtra and Goa)||General Manager, State Bank of India, Local Head Office, Bandra Kurla Complex, Mumbai – 400 051||022 – 644 5525, 2644 5524, 26445532, 2644 5533, 26445432, ATM – 022 55514539, 55514540,
Housing and Personal Loan: 26445543, 26445542
Fax: 26445505, 26445535, 26445530, 26445464
|Patna (States of Bihar and Jharkhand)||General Manager, State Bank of India, Local Head Office, Judges Court Road, Patna – 800 001||0612 – 2209078, 0612 – 2209005, 0612 – 2209080
Fax: 0612 – 2209006, 2209072, 2238388
|Thiruvanthapuram (State of Kerala)||General Manager, State Bank of India, Local Head Office, S.S Kovli Road, Thampanoor, Thiruvanthapuram – 695 001||0471 – 2377228, 0471 – 2324088, 0417 – 2377116||Agmcustomer.firstname.lastname@example.org|
Level 3 – Approach Principal Nodal Officer
In case you don’t receive any satisfactory response from the above mentioned addresses within 5 days of your raised concerned, you can then escalate your issue to the bank’s Principal Nodal Officer. The contact details of the officers are as follows:
Principal Nodal Officer, General Manager (NBG – Coordination),
State Bank of India, Corporate Centre,
State Bank Bhavan, Madam Cama Road, Mumbai 400 021
Fax Number – 022 – 2274 2431
Email – Gm.email@example.com
Alternatively, you can also contact the bank’s Chairman at the below mentioned address:
Address – Chairman,
State Bank of India, Corporate Centre,
“State Bank Bhavan”, Madam Cama Road
Mumbai 400 021
Fax – 022 – 2274 2431
Email – Chairmansbi.firstname.lastname@example.org
If you still do not receive any satisfactory response from the bank, you can then reach out to Banking Ombudsman appointed by the Reserve Bank of India (RBI).