Bank of Baroda is considered to be the second largest state – owned Indian bank and is head – quartered in Vadodara, Gujarat, India. The financial institution has its corporate office in Mumbai. Bank of Baroda along with 13 other major commercial banks of India was nationalised on 19th July 1969 by the government of India and has been designated as a profit making public sector undertaking (PSU).
Bank of Baroda offers a wide range of products and services such as consumer banking, corporate banking, finance and insurance, investment banking, mortgage loans, private banking, private equity, wealth management and credit card. The bank also offers customer care service where customers can give their feedback and express grievances via emails, SMS and phone calls. Customers can also get in touch with the concerned nodal officer, according to their place of residence for addressing any complaints or queries.
Contents
- 1 Bank of Baroda Credit Card Customer Care Number
- 1.1 Bank of Baroda 24 Hours Customer Care Numbers
- 1.2 Bank of Baroda Credit Card Contact Details
- 1.3 Bank of Baroda Credit Card – Contact Details of top executives
- 1.4 BOB Credit Cards – Grievance Redressal through mail
- 1.5 Bank of Baroda – Nodal Officer Contact Details
- 1.6 Bank of Baroda Customer Care Service Number – Region Wise
- 2 How to Register Feedback
Bank of Baroda Credit Card Customer Care Number
Below is the list of Bank of Baroda Customer Care Number which is available 24 / 7 for its customers across India. In case of loss or theft, Bank of Baroda Credit Card holders can contact the BOB customer care numbers.
Bank of Baroda 24 Hours Customer Care Numbers
| Bank of Baroda Credit Card Customer Care Toll Free Numbers | 24 hour number – 1800 225 100
10 am – 6 pm The number mentioned here are closed on Sundays and holidays |
| BOB Cards contact centre / Bank of Baroda Customer Care Numbers | 022 – 26776701
022 – 26776702 |
Bank of Baroda Credit Card Contact Details
You can write to the below mentioned address or call on the given number for credit card related queries / complaints / feedback:
Bobcards limited, 2nd floor, Baroda House, Behind Dewan Shopping Center, S.V Road, Jogeshwari West, Mumbai – 400102, Contact: 91 22 42068502
If you wish to block your Bank of Baroda credit card you can send an SMS to 9323803935
Bank of Baroda Credit Card – Contact Details of top executives
| Executives | Phone Number / Email Address |
| Chief Manager | Cm.creditcard@bobcards.com
022 – 42068509 |
| Senior Vice President – Credit Card Business | svpccb@bobcards.com
022 – 42068514 |
| Vice President – Credit Card Insurance | vpccb@bobcards.com
022 – 42068606 |
| Executive Vice President | evp@bobcards.com |
BOB Credit Cards – Grievance Redressal through mail
Read below to know the mail address for BOB credit card grievance redressal:
| 1 | Crm@bobcards.com |
| 2 | avpcrm@bobcards.com |
| 3 | vpcrm@bobcards.com |
Bank of Baroda – Nodal Officer Contact Details
| Areas / Zones | Nodal Officers |
| Delhi / Haryana / Jammu and Kashmir and Ghaziabad and Gautam Budh Nagar of Uttar Pradesh | Chief Manager
Bank of Baroda / Zonal Office / Northern Zone / 6th floor Bank of Baroda Building 16/ Sansad Marg New Delhi – 110 001 011- 23441619 Email id: rajbhasha.nz@bankofbaroda.com |
| Karnataka | Chief Manager (Legal)
Zonal Office / Bank of Baroda/ No.72 2nd Floor / Nitesh Lexington Avenue Brigade Road Bengaluru – 560 025 (080) 25130709 Email id: legal.karap@bankofbaroda.com |
| Tamil Nadu / Andaman and Nicobar Islands / Union Territories of Puducherry (except Mahe region) | Assistant General Manager (DRM)
Bank of Baroda 2nd floor / No.10/ C.P. Ramaswamy Road Alwarpet Chennai – 600 018 044 – 23457019 Email id: rm.chennaimetro@bankofbaroda.com |
| Rajasthan | Chief Manager (Co – ordination)
Bank of Baroda Zonal Office / Plot No.13 Baroda Bhawan / Airport Plaza Durgapura Jaipur – 302 018 0141 – 2727131 Email id: it.rz@bankofbaroda.com |
| Assam / Mizoram / Arunachal Pradesh / Manipur / Meghalaya / Nagaland / Tripura | Manager
Bank of Baroda / NES Regional Office G.S.Road / Bhangagrh Guwahati – 781 005 0361 – 2456920 Email id: rm.northeast@bankofbaroda.com |
| Himachal Pradesh/ Yamuna Nagar and Ambala Districts of Haryana / Union Territory of Chandigarh and Panchkula / Punjab | Assistant General Manager (DRM)
Bank of Baroda Chandigarh Regional Office / S.C.O. 62 – 63 / Bank Square/ Sector 17 B Chandigarh – 160 017 0172 – 5076839 Email id: drm.chandigarh@bankofbaroda.com |
| Odisha | Chief Manager
Bhubaneswar Region Bank of Baroda / Regional Office Ispat Bhawan / 271/ Vidyut Marg / Unit – IV Bhubaneshwar – 751 001 Tel. 0674) 2513035 Email id: rm.orissa@bankofbaroda.com |
| Andhra Pradesh (AP) / Telangana | Assistant General Manager
Bank of Baroda Regional Office 3 – 6 – 262 / 6 Tirumala Estate / 3rd floor Himayatnagar Hyderabad – 500 029 040 – 23421601 Email id: rm.ap@bankofbaroda.com |
| Gujarat / Daman and Diu / Union Territories of Dadra and Nagar Haveli | Chief Manager
Bank of Baroda North Gujarat Zone / Zonal Office Opp. Law Garden / Ellisbridge Ahmedabad – 380 006 079 – 26473005 Email id: grahak.gujarat@bankofbaroda.com |
| Uttar Pradesh (excluding Ghaziabad and Gautam Budh Nagar)
/Uttarakhand |
Assistant General Manager
Bank of Baroda Zonal Office Eastern UP Zone Baroda House / 3rd floor V-23/ Vibhuti Khand / Gomti Nagar Lucknow – 226 010 0522 – 6677700 Email id: rajbhasha.upu@bankofbaroda.com |
| Madhya Pradesh / Chattisgarh | Chief Manager (Coordination)
Bank of Baroda / Zonal Office 202/ Ganga Jamuna Complex / M. P. Nagar/ Zone-I Bhopal – 462 011 0755 – 4289104 Email id: cmcoordination.mpz@bankofbaroda.com |
| Bihar / Jharkhand | Chief Manager
Bank of Baroda / Zonal Office Bihar/ Orissa & Jharkhand Zone Anand Vihar Building / 5th Floor West Boring Canal Road Patna – 800 001 0612 – 2557694 Email id: zbdm.bojz@bankofbaroda.com |
| Kerala / Union Territory of Lakshadweep and Union Territory of Puducherry | Deputy General Manager
Bank of Baroda Regional Office T. D. Road Ernakulum 0484 – 4027901 Email id: rm.kerala@bankofbaroda.com |
| West Bengal / Sikkim | Chief Manager
Bank of Baroda Block: GN / Plot No. 38 / 2 Salt Lake City / Sector – V Kolkata – 700 091 033 – 23401718 Email id: operations.ez@bankofbaroda.com |
| Maharashtra / Goa | Chief Manager
Bank of Baroda Greater Mumbai Zone / Zonal Office 3/ Walchand Hirachand Marg Ballard Pier Mumbai – 400 001 022 – 42120609 Email id: rajbhasha.gmz@bankofbaroda.com |
Bank of Baroda Customer Care Service Number – Region Wise
Read below to know the Bank of Baroda customer care service number region wise:
| Region | Contact Number |
|
Bihar Region |
0612 – 2557219 |
|
Jharkhand Region |
0657 – 2249391, 2249410 |
|
Muzaffarpur Region |
0621-2244041 |
|
Odisha Region |
0674 – 2392215 |
|
Sambalpur Region |
0621-2244041 |
|
Kolkata Metro Region |
033 – 23401500 |
|
Greater Kolkata & ANI Region |
033 – 23401431,23576212 |
|
West Bengal & Sikkim Region |
0342-2658283 |
|
North East Region |
0361 – 2456124 |
|
Mumbai Metro East Region |
022 – 25969934 |
|
Mumbai Metro North Region |
022 – 26792871 |
|
Mumbai Metro South Region |
022 – 22614706/22614707 |
|
Mumbai Metro Central Region |
022 2302 3247 / 022 2302 3235 |
|
Ahmedabad City Region |
079 -26473135 |
|
Anand Region |
02692 – 268803 |
|
Jamnagar, Region |
0288 – 2554804 |
|
Mehsana Region |
02762 – 256855 |
|
Rajkot Region |
0281 – 2232281 |
|
Kutch Region |
02832-229712 |
|
Baroda Region |
0265 – 2361026 |
|
Bharuch Region |
02642 – 245394 |
|
Bulsar Region |
02632 – 253074 |
|
Panchmahal Region |
02672 – 242587 |
|
Surat Region |
0261 – 2471211 / 2460783 |
|
Goa & West Maharashtra Region |
0832 – 2224003 |
|
Nagpur Region |
0712 – 2527466 |
|
Pune Region |
(020)- 25937201 |
|
Aurangabad Region |
0240-2477561 / 62 / 64 |
|
Bhopal Region |
0775 – 2556274 / 4278855 |
|
Indore Region |
0731-2437001 |
|
Raipur Region |
0771 – 4057595 |
|
Chandigarh Region |
0172 – 2701617 |
|
Delhi Metro-I Region |
011 – 23319192 |
|
Delhi Metro-II Region |
011 – 23725127 |
|
P & J K, Jalandhar Region |
0181 – 2404017 |
|
Indraprastha Region |
011-22227701 |
|
Ajmer Region |
0145 – 2642470 / 2343593 |
|
Jaipur Region |
0141 – 2378325 |
|
Jodhpur Region |
0291 – 2550084 |
|
Udaipur Region |
0294 – 2428082 / 2426889 |
|
Bharatpur Region |
05644-220231 |
|
Kota Region |
0744-2440681 |
|
Bikaner Region |
0151-2231015 |
|
Telangana Region (Hyderabad) |
040 – 23421601 |
|
AP Region (Visakhapatnam) |
0891-2576005 |
|
Karnataka Region |
080 – 22220190 |
|
Chennai Metro Region |
044 – 23454219 |
|
Kerala Region |
0484 – 4027901 |
|
Tamil Nadu Region |
0422 – 2303735 / 2305827 / 2307968 |
|
Madurai Region |
0422-2301252 |
|
Faizabad Region |
05278 244531 |
|
Allahabad Region |
0532 – 2465984 |
|
Kanpur Region |
0512 – 2215655 / 2221111 |
|
Lucknow Region |
0522 – 2208102 |
|
Varanasi Region |
0542 – 2366349 |
|
Sultanpur Region |
05362-228702 |
|
Agra Region |
0562 – 2850226 |
|
Bareilly Region |
0581 – 2421824 |
|
Shahjahanpur Region |
5842-280542 |
|
Uttarakhand Region |
05946-282 |
|
Moradabad Region |
0591- 2450172 |
How to Register Feedback
If you wish to give your feedback you can call the 24 hours customer care number at 1800 22 33 44 / 1800 102 44 55 and talk to a customer care executive regarding your feedback.
For Grievance Redressal
In case of any grievance or if you wish to file a complaint to the bank, you can look for a separate link which bank provides on its website. There are various methods to do so which are as follows:
- On the official website of Bank of Baroda, there is an online submission form through which you can file your grievance online
- In case you are not satisfied with the resolution you got, or you did not get the response at all, you can write to the Nodal officer using the online form on the website. On the other hand you can also download the grievance redressal form, fill it properly and post it to the address mentioned on the form.
Nodal Officer Bank of Baroda, (Head, Operations and Services) Bank of Baroda, Head Office, Suraj Plaza – 16th Floor, Sayajigunj, Maganwadi, Baroda – 390 005, (Gujarat) India, Tel: (0265) 2363001 – 2307802 (PBX), E – Mail: gm.ops.ho@bankofbaroda.com
- If you are not satisfied with the result at level two, you can escalate the matter to the Principal Nodal Officer (PNO). As an alternative, you can download the complaint form which is available online. Fill it properly and post it to the address mentioned on the form.
- Or you can also write to the branch manager of the nearest branch explaining the details concerned of your complaints and the manager will respond to you.
- And in case you still satisfied with above mentioned methods, you can escalate your concern to the Banking Ombudsmen for redressal.