Bandhan Bank Credit Card Customer Care Number | Toll Free Number


New Bank in town, Bandhan bank is an Indian banking and financial services company which is headquartered in Kolkata, West Bengal. Bandhan bank is one of the only two companies (the other being IDFC) to receive the RBI’s in – principle licence to open a bank in April last year. The last bank to start operations in India was Yes Bank in 2004.

Initially the bank has opened 501 branches, 50 ATMs, and 2,022 Door Step Service Centres (DSCs) across India. At present, the bank has 3,667 touch points pan India consisting of 840 bank branches, 2,444 Door Step Service Centres (DSCs) or banking outlets and 383 ATMs.

Bandhan Bank also offers host of products and services to its customers such as:

  • Accounts
  • Loans
  • Deposits
  • Cards

The bank also provide customer care facility for assisting its customers in case of any query or grievances.

Bandhan Bank Credit Card Customer Care Number

Bandhan bank does not offer a general credit card; it offers a Kisan Credit Card, in keeping with its outreach to rural areas and the agricultural sector. In case you want to apply for a Kisan Credit Card or any other doubt like if you want to know the eligibility criteria, or the required documents, you can call on the Bandhan Bank Credit Card customer Care toll free number at 1800 258 8181. This Bandhan bank customer care number is available 24 * 7. You can also use Bandhan Bank Customer Care number for any other queries you might have at the time of calling.

You can also make call back request by filling and submitting ‘Call Back’ form which is available on the bank’s website. Through the online form, you can choose to receive a call or an e – main by submitting your contact details and by submitting your contact details and by selecting the product / service. You will receive a call / e – mail from the bank’s executive shortly.

Bandhan Bank Credit Card Customer Care e – mail address

If you wish you can also drop an e – mail to Bandhan Bank by mentioning your concern / query. Also, make sure to send the e – mail through your email address or the registered e – mail address in order to receive a prompt response from the bank.

Contact TypeE – mail Address
E –

Bandhan Bank Head Office Contact

If you wish to escalate your concern / complain on paper, you can do so by writing at the postal address mentioned below. You can find the nearest bank branch on the official website of the bank under the ‘Branch Locator’ page:

Bandhan Bank Corporate Office Contact Details

Postal AddressBandhan Bank, DN – 32, Sector V, Salt Lake City, Kolkata – 700 091
Phone033 – 6609 0909
Banking Support (Phone)033 – 6633 3333

If you are a resident of Kolkata and wish to visit the head office, the bank is open from Monday – Saturday from 9:00 am to 6:00 pm, except on 2nd and 4th Saturday of every month.

How to Give Feedback

If you wish to give any kind of feedback or suggestions from the products and services you are receiving by the bank, you can do so by writing to the following email address:

Bandhan Bank – Grievance Redressal

In case you want to file a complaint you can lodge a complaint by mailing in the address below:

The bank will make every effort to resolve your problem. Or you can also contact the bank branch manager at the concerned branch. In case you are not satisfied with the resolution, you can contact a more senior official.

And if you are not satisfied with the way your grievance was handled, you can contact the Banking Ombudsman.

Grievance Redressal Process for Bandhan Bank

Level 1

At a first step in the grievance redressal process, Bandhan bank Credit card customers can call on the helpline number i.e. 1800 258 8181

Or you can also mail the grievance to

As an alternate option, you can also fill an online form available in the bank’s website under the ‘Grievance’ page. You can also contact the head of any nearest branch in person.

Level 2

In the second level, you can also contact the cluster head, if you are not satisfied with the level 1 resolution.

Cluster Heads of various branches are listed below:

RegionCluster Head NameContact NumberEmail ID
BarasatParthasarathi Ghoshal
BerhamporeMainak Das
RanchiAnish Roshan 8877805291


DhakuriaSubhajit Kumar
DhupgiriAmitava Sengupta
HabraSubhashish Sadhukan
Hooghly Prosun Kr.
IndoreAnup Kumar07089051760
JaipurPrakash Jain 9352501906


SilcharArup Kr.
Bangalore Santhosh
KatiharRamsagar Pandey09939604970

KrishnanagarAbani Kanta
MaldaSandip Paul09830133650

MidanaporeSuman Ghosh
MoradabadDharmendra Kumar Singh
MuzaffarpurAmit Jha9934011390

Nagaon Rana
KatiharRamsagar pandey09939604970

RaipurPintu Kumar Singh09835526184

Siliguri Debraj
VaranasiAjayesh Kumar Srivastava

Level 3

If you don’t receive a proper resolution from the cluster head as well, you can report the same to bank’s Nodal Officer available at the Head Office. Contact details of the officer are mentioned below:

Contact Details

Nand Kumar Singh,

Head – Banking Operations and Customer Services, Bandhan Bank, DN – 32, Sector V, Salt Lake City, Kolkata – 700 09, Phone – 033 – 66090909, Email –

Bandhan Bank Credit Card Customer Care

Below is the list where the region, address and contact details are mentioned of Bandhan Bank Credit Card Customer Care:

RegionAddressContact Details
Tamil Nadu, Chennai263 (Old No. 27), Mudichur Road, Tambaram West, Chennai, Tamil Nadu, Pin – 600045Ph: 08144140123
MumbaiVikas Paradise, Shop No.4,5, & 6, Ground Floor, LBS Marg, Mulund (West), Mumbai, Maharashtra, PIN-400080Ph: 09820339549
West Bengal, KolkataBandhan Bank Limited

DN 32, Sector V, Salt Lake City, Kolkata- 700 091.

Ph: 033 – 6609 – 0909
New DelhiPlot No. 30, Building-28, Ground Floor, P.O. East Patel Nagar, New Delhi, Pin- 110008Ph: 09873414975
Hyderabad26 / A- MIG, bearing Minicipal No-7-1-397/5/A, Sanjeeva Reddy Nagar Colony, Balkampet Main Road, Beside SBI Hyderabad, Telangana, Pin 500038Ph: 07899203366
AhmedabadGr. Floor, 22,23&24, The Grand Monarch Complex, Anand Nagar Road, Satellite, Ahmedabad, Gujarat, Pin-380015Ph: 07573035886



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