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Bandhan Bank Credit Card Customer Care Number | Toll Free Number

New Bank in town, Bandhan bank is an Indian banking and financial services company which is headquartered in Kolkata, West Bengal. Bandhan bank is one of the only two companies (the other being IDFC) to receive the RBI’s in – principle licence to open a bank in April last year. The last bank to start operations in India was Yes Bank in 2004.

Initially the bank has opened 501 branches, 50 ATMs, and 2,022 Door Step Service Centres (DSCs) across India. At present, the bank has 3,667 touch points pan India consisting of 840 bank branches, 2,444 Door Step Service Centres (DSCs) or banking outlets and 383 ATMs.

Bandhan Bank also offers host of products and services to its customers such as:

  • Accounts
  • Loans
  • Deposits
  • Cards

The bank also provide customer care facility for assisting its customers in case of any query or grievances.

Bandhan Bank Credit Card Customer Care Number

Bandhan bank does not offer a general credit card; it offers a Kisan Credit Card, in keeping with its outreach to rural areas and the agricultural sector. In case you want to apply for a Kisan Credit Card or any other doubt like if you want to know the eligibility criteria, or the required documents, you can call on the Bandhan Bank Credit Card customer Care toll free number at 1800 258 8181. This Bandhan bank customer care number is available 24 * 7. You can also use Bandhan Bank Customer Care number for any other queries you might have at the time of calling.

You can also make call back request by filling and submitting ‘Call Back’ form which is available on the bank’s website. Through the online form, you can choose to receive a call or an e – main by submitting your contact details and by submitting your contact details and by selecting the product / service. You will receive a call / e – mail from the bank’s executive shortly.

Bandhan Bank Credit Card Customer Care e – mail address

If you wish you can also drop an e – mail to Bandhan Bank by mentioning your concern / query. Also, make sure to send the e – mail through your email address or the registered e – mail address in order to receive a prompt response from the bank.

Contact Type E – mail Address
E – mail customercare@bandhanbank.com

Bandhan Bank Head Office Contact

If you wish to escalate your concern / complain on paper, you can do so by writing at the postal address mentioned below. You can find the nearest bank branch on the official website of the bank under the ‘Branch Locator’ page:

Bandhan Bank Corporate Office Contact Details

Postal Address Bandhan Bank, DN – 32, Sector V, Salt Lake City, Kolkata – 700 091
Phone 033 – 6609 0909
Banking Support (Phone) 033 – 6633 3333

If you are a resident of Kolkata and wish to visit the head office, the bank is open from Monday – Saturday from 9:00 am to 6:00 pm, except on 2nd and 4th Saturday of every month.

How to Give Feedback

If you wish to give any kind of feedback or suggestions from the products and services you are receiving by the bank, you can do so by writing to the following email address:

Feedback@bandhanbank.com

Bandhan Bank – Grievance Redressal

In case you want to file a complaint you can lodge a complaint by mailing in the address below:

getintouch@bandhanbank.com

The bank will make every effort to resolve your problem. Or you can also contact the bank branch manager at the concerned branch. In case you are not satisfied with the resolution, you can contact a more senior official.

And if you are not satisfied with the way your grievance was handled, you can contact the Banking Ombudsman.

Grievance Redressal Process for Bandhan Bank

Level 1

At a first step in the grievance redressal process, Bandhan bank Credit card customers can call on the helpline number i.e. 1800 258 8181

Or you can also mail the grievance to getintouch@bandhanbank.com.

As an alternate option, you can also fill an online form available in the bank’s website under the ‘Grievance’ page. You can also contact the head of any nearest branch in person.

Level 2

In the second level, you can also contact the cluster head, if you are not satisfied with the level 1 resolution.

Cluster Heads of various branches are listed below:

Region Cluster Head Name Contact Number Email ID
Agartala Sudip Chakraborty 8974055761 Ch.agartala@bandhanbank.com
Barasat Parthasarathi Ghoshal 08697373789 Ch.barasat@bandhanbank.com
Baruipur Nilanjana Banerjee 9748780150 Ch.baruipur@bandhanbank.com
Berhampore Mainak Das Gupta 09836380459 Ch.berhampore@bandhanbank.com
Ranchi Anish Roshan 8877805291

8292647336

9334388082

Ch.ranchi@bandhanbank.com
Bhagalpur Kumar Amaikar 8877446688 Ch.bhagalpur@bandhanbank.com
Bhopal Pankaj Kumawat 09826021947 Ch.bhopal@bandhanbank.com
Bongaigaon Pravakar Sharma 9127011961 Ch.bongaigaon@bandhanbank.com
Burdwan Suvranshu Ghosh 08017397202 Ch.burdwan@bandhanbank.com
Coochbehar Nilanjana Das 9593100300 Ch.coochbehar@bandhanbank.com
Bhubaneshwar Anshuman Bhujbal 9937062924 Ch.bhubaneshwar@bandhanbank.com
Delhi Kumar Saurabh 09873414795 Ch.delhi@bandhanbank.com
Dhakuria Subhajit Kumar Mitra 09874192288 Ch.dhakuria@bandhanbank.com
Dhupgiri Amitava Sengupta 07551065081 Ch.dhupgiri@bandhanbank.com
Guwahati Abhay Kumar 09954092776 Ch.guwahati@bandhanbank.com
Habra Subhashish Sadhukan 09830945672 Ch.habra@bandhanbank.com
Hooghly Prosun Kr. Banerjee 9831175054 Ch.hooghly@banndhanbank.com
Howrah Senajit Sarkar 09733309333 Ch.howrah@bandhanbank.com
Indore Anup Kumar 07089051760 ch.indore@bandhanbank.com
Jaipur Prakash Jain 9352501906

7229925000

9887623111

Ch.jaipur@bandhanbank.com
Jorhat Rajib Bordoloi 09435146749 Ch.jorhat@bandhanbank.com
Silchar Arup Kr. Sarkar 09830077634 Ch.silchar@bandhanbank.com
Bangalore Santhosh Rajan 07899203366 Ch.bangalore@bandhanbank.com
Katihar Ramsagar Pandey 09939604970

7250660411

Ch.katihar@bandhanbank.com
Krishnanagar Abani Kanta Bisoyi 09038093259 Ch.krishnanagar@bandhanbank.com
Malda Sandip Paul 09830133650

9339528401

Ch.malda@bandhanbank.com
Midanapore Suman Ghosh 09933051520 Ch.midnapore@bandhanbank.com
Moradabad Dharmendra Kumar Singh 8859222268 Ch.moradabad@bandhanbank.com
Mumbai Sikendar Shah 09820339549 Ch.mumbai@bandhanbank.com
Muzaffarpur Amit Jha 9934011390

7488050296

Ch.muzaffarpur@bandhanbank.com
Nagaon Rana Jafri 09864057880 Ch.nagaon@bandhanbank.com
Patna Samir Sinha 09934266908 Ch.patna@bandhanbank.com
Pune Sanjay Bagde 09890440221 Ch.pune@bandhanbank.com
Raiganj Saurav Sengupta 09830178263 Ch.raiganj@bandhanbank.com
Katihar Ramsagar pandey 09939604970

7250660411

Ch.katihar@bandhanbank.com
Raipur Pintu Kumar Singh 09835526184

7488426184

Ch.raipur@bandhanbank.com
Shantiniketan Debdiptya Samanta 09830035415 Ch.shantiniketan@bandhanbank.com
Siliguri Debraj Mukherjee 09732052252 Ch.siliguri@bandhanbank.com
Siwan Satyavrat Mitra 08407004700 Ch.siwan@bandhanbank.com
Tezpur Biswajit Deka 09854072525 Ch.tezpur@bandhanbank.com
Vadodara Hardik Gandhi 07573035886 Ch.vadodara@bandhanbank.com
Varanasi Ajayesh Kumar Srivastava 09919982777 Ch.varanasi@bandhanbank.com

Level 3

If you don’t receive a proper resolution from the cluster head as well, you can report the same to bank’s Nodal Officer available at the Head Office. Contact details of the officer are mentioned below:

Contact Details

Nand Kumar Singh,

Head – Banking Operations and Customer Services, Bandhan Bank, DN – 32, Sector V, Salt Lake City, Kolkata – 700 09, Phone – 033 – 66090909, Email – nand.singh@bandhanbank.com

Bandhan Bank Credit Card Customer Care

Below is the list where the region, address and contact details are mentioned of Bandhan Bank Credit Card Customer Care:

Region Address Contact Details
Tamil Nadu, Chennai 263 (Old No. 27), Mudichur Road, Tambaram West, Chennai, Tamil Nadu, Pin – 600045 Ph: 08144140123
Mumbai Vikas Paradise, Shop No.4,5, & 6, Ground Floor, LBS Marg, Mulund (West), Mumbai, Maharashtra, PIN-400080 Ph: 09820339549
West Bengal, Kolkata Bandhan Bank Limited

DN 32, Sector V, Salt Lake City, Kolkata- 700 091.

Ph: 033 – 6609 – 0909
New Delhi Plot No. 30, Building-28, Ground Floor, P.O. East Patel Nagar, New Delhi, Pin- 110008 Ph: 09873414975
Hyderabad 26 / A- MIG, bearing Minicipal No-7-1-397/5/A, Sanjeeva Reddy Nagar Colony, Balkampet Main Road, Beside SBI Hyderabad, Telangana, Pin 500038 Ph: 07899203366
Ahmedabad Gr. Floor, 22,23&24, The Grand Monarch Complex, Anand Nagar Road, Satellite, Ahmedabad, Gujarat, Pin-380015 Ph: 07573035886

 


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