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Axis Bank Credit Card Customer Care Number 24 x 7 | Axis Bank

Axis Bank is a Private Sector Bank in India. It is considered to be the third largest financial institution in the country. The bank has its headquarter in Mumbai and has a registered office in Ahmedabad. It has nearly 3304 branches and 14,003 ATMs and nine international offices.

Axis bank also provides different ranges of products and services to meet the financial requirements of every customer, which are:

  • Accounts
  • Deposits
  • Loans
  • Forex
  • Investments
  • Insurance
  • Cards

Cards which are also known as ‘Plastic Money’ is considered to be equivalent to cash. Axis bank offers various types of cards such as Debit Card, Prepaid Card and Credit Cards.

Some Relevant Links
Axis Bank Saving Account Click Here
Check Axis Bank Account Balance Click Here
Link Aadhaar To Bank Account Click Here
Axis Bank IFSC Code Click Here

Axis Bank offers Credit cards with unmatched privileges. The card also promises tons of deals and discounts. An Axis bank credit card holder can get dining offers, discounts on movie tickets, exclusive access to airport lounges, fuel surcharge waiver, vouchers and cash backs. You get an option to choose from a wide range of credit cards according to your requirements. Furthermore, you also get an instant entry into the Axis Bank reward program, Edge Loyalty Reward Program. So every time spent you earn. Also, Axis bank offers tailor-made credit cards for its customers with varied likes and interest.

For the convenience of its customers, Axis Bank offers customer care system, where customers can come up with all their queries and grievances. They can get in touch with the general enquiry number for all types of queries. Whether you have a question on your last credit card statement or you want to know your current account balance, customers can approach the Axis Credit card toll-free number or general enquiry number.

So in case you are dubious about a certain product or service and you want to get in touch with the Axis Bank Credit Card Customer Care Department, below is the list of contact details that you will find useful.

Below is a list of Axis Bank customer care numbers (for general enquiries) and Axis Bank Credit Card Customer Care numbers (for queries related to credit cards).

Axis Bank Toll-Free Number

The Axis Bank Customer Care Number is a toll – free number which is 1800 209 5577.

Axis Credit Card Customer Care Toll-Free Number

In case you have lost your credit or debit card or it is stolen, it is advisable to immediately get in touch with Axis Bank Card Customer Care Number and report it at the numbers mentioned below. Reporting it is necessary in order to avoid any kind of misuse or fraudulent transactions through your card.

Card Type Toll – Free Number (Inside India)
Credit Card 1800 233 5577

1800 209 5577

1800 103 5577

Debit Card / Pre – Paid Cards 022 – 67987700

Toll–Free Axis Dial for Bank Account Related Enquiries

Through toll–free Axis dial, customers can check their balance and get a mini statement as well. Dial the below mentioned numbers in case of any enquiry and you would get the required information through an SMS:

To check your account balance       1800 – 419 – 5959
To check your mini statement       1800 – 419 – 6969

To get the same information in Hindi, you can dial the below mentioned numbers and you would get the required information through a call:

To check your account balance         1800 – 419 – 5858
To check your mini statement         1800 – 419 – 6868

Axis Bank Credit Card Customer Care – International Toll – Free Number

If you are an NRI (Non – Resident of India) and you wish to get in touch with the bank, you can easily contact the bank using the 24 / 7 phone banking/customer care number. Following is a list of NRI phone banking numbers:

Country Toll – Free Number
Canada 1855 – 436 – 0726
USA 1855 – 205 – 5577
UK 0808 – 178 – 5040
Singapore 800 – 1206 – 355
Australia 1800 – 153 – 861
UAE 8000 – 3570 – 3218
Saudi Arabia 800 – 850 – 0000
Qatar 00 – 800 – 100 – 348
Bahrain 800 – 11 – 300
Non-Toll-free number to India 040 – 6717 – 4100

You can also mail at nri.services@axisbank.com

Axis Bank Credit Card Customer Care Email Address

If you wish to write to them you can also drop a mail in the following IDs:

For Savings Bank Account related queries Customer.service@axisbank.com
Miles and more, Privilege and Signature Credit Cards Premium.cards@axisbank.com
All other credit cards creditcards@axisbank.com
Prepaid cards Prepaid.cards@axisbank.com
Loans Loans@axisbank.com
Travel cards Trvel.currency@axisbank.com
NRI account holders Nri.services@axisbank.com
Note: Only emails sent from your registered email ID can be processed.

Axis 24*7 Hour Phone Banking Service

You can get in touch with Axis Bank Phone Banking Customer Services from anywhere in India, either from a landline or mobile phone number. For that you will have to dial the below-mentioned contact numbers:

  • For customers in India – 1800 – 209 – 5577 / 1800 – 103 – 5577
  • For customers outside India – + 9122 – 2764 – 8000 (Please note that this is not a toll – free number).

With the ease of phone banking, you now have convenient access to information. Below are the information/services available through Axis Bank Phone Banking:

  • Aadhaar Seeding – the process whereby the Aadhar card is linked to the database of the beneficiary
  • Information on various Products and Services
  • E-Statement Registration – credit cards and debit cards
  • Information on Account Balance and Transaction
  • Information on various ATM and Branch locations
  • Information on the status of Cheque Issued or Deposited
  • Information on Interest Rates of Deposit
  • Information on proper usage of – ATM, Internet Banking or Mobile Banking facilities
  • Request for E-Statement
  • Request for Cheque Book
  • Request for Duplicate Statement
  • Regeneration of Internet Banking password
  • Regeneration of ATM PIN for Debit Card
  • Blocking of Internet Banking User ID in case if ID theft

How To Register Feedback

If you wish to act in the response of their service or give your valuable feedback, you can call the Axis Bank 24 Hours Customer Care Number and talk to a customer care representative regarding your feedback.

For Grievance Redressal

In case of any grievance or if you wish to file a complaint to the bank, you can look for a separate link which bank provides on its website. There are various methods to do so which are as follows:

  • On the official website of Axis bank, there is an online submission form through which you can file your grievance online
  • In case you are not satisfied with the resolution you got, or you did not get the response at all, you can write to the Nodal officer using the online form on the website. On the other hand you can also download the grievance redressal form, fill it properly and post it to the address mentioned on the form.
  • If you are not satisfied with the result at level two, you can escalate the matter to the Principal Nodal Officer (PNO). As an alternative, you can download the complaint form which is available online. Fill it properly and post it to the address mentioned on the form.
  • Or you can also write to the branch manager of the nearest branch explaining the details concerned of your complaints and the manager will respond to you.
  • And in case you still satisfied with above-mentioned methods, you can escalate your concern to the Banking Ombudsmen for redressal.

How To Locate Axis Bank

There is a complete list of addresses and numbers if you wish to get in touch with Axis bank. For that, you will have to log in to the official website and click on the “locate us” link. You can also search and refine to find the address of your desired Axis bank branch. Following is the corporate and registered address of the bank:

Corporate Office Registered Office

Axis Bank Limited, Corporate Office, Bombay Dyeing Mills Compound, Pandurang Budhkar Marg, Worli, Mumbai – 400 025

Telephone: (022) 2425 2525


Axis Bank Limited, “TRISHUL”, Third Floor, Opp. Samartheshwar Temple, Nr. Law Garden, Ellisbridge, Ahmedabad – 380 006

Axis Bank Credit Card Customer Care Number & Address

Region Address Contact Details
West Bengal and Sikkim Kolkata 1st Floor, 5 Shakespeare Sarani, Kolkata – 700071 Ph: 033-22829384
Odisha Bhubaneshwar Plot no.1, Ground Floor,Nandi Ghosh Estates, Bapujinagar, Bhubaneshwar -751009 (Odisha) Ph: 0674-2598912
Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura Guwahati Administrative Office, Chibber House, 3rd Floor, G S Road, House, 3rd Floor, G S Road, Guwahati. Assam 781 005 Ph: 0361-2340029
Bihar Patna 2nd Floor, Plot No.136, Pataliputra Colony Main Road Opposite Sai Mandir, Patna 800013 Ph: 0612-2271041
New Delhi Plot No- 1-14, Tower T1, 5th Floor, Sector 128, Noida – 201304 Ph: 0120 – 6210005
Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh Delhi 2 29, 3rd Floor, Sector 14, Near Huda Office, Old Delhi-Gurgaon Road, Gurgaon-122001 Ph: 011- 43506510
Rajasthan Jaipur 1st Floor, Shanti Towers, Hawa Sadak, B -115, Civil Lines, Jaipur. Rajasthan – 302006 Ph: 0141- 4076752
Himachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana 3rd Floor, SCO – 369 & 370, Sector – 34 A, Chandigarh – 160022 Ph: 0172 – 4963024
Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli (Prabudh Nagar), Muzaffar Nagar, Baghpat, Meerut, Bijnor, and Amroha (Jyotiba Phule Nagar) Kanpur) Jain 1st Floor, UPRNSS Building, G – 4 / 5- B, Sector 4, Gomti Nagar Extension, Lucknow-226010 Ph: 0522 – 2390652
Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands Chennai 82, 3 rd Floor, Dr. Radhakrishnan Salai, Mylapore, Chennai. Tamil Nadu – 600004 Ph: 044-28285966
Karnataka Bangalore Mr. K Srinivasa Rao No 41, Sheshadri Road, Anand Rao Circle, Bangalore 560 009 Ph: 080 – 23000410
Andhra Pradesh and Telangana Hyderabad Towers, 6-3-249/3, Road No 1, Banjara Hills, Hyderabad -500034 Ph: 040 – 47476608
Maharashtra and Goa Mumbai 2nd Floor, Corporate Park II, Behind Swastik Park, Sion Trombay Road, Chembur East, Mumbai -400071 Ph: 022 – 45051296
Madhya Pradesh Bhopal 2nd Floor, “The Infinity”, Near Hotel Tulsi Exotica, M.P. Nagar, Zone – II, Bhopal – 462011. Ph: 0755 – 4097920
Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu Ahmadabad 3rd floor, Near C. N. Vidyalay, Ambavadi, Ahmadabad 380015 Ph: 079 – 40225140
Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) Dehradun 1st Floor,74 Rajpur Road, SriramArcade Dehradun, Uttarakhand – 248001 Ph: 0135 – 2747012
The state of Jammu and Kashmir Jammu 390, Sector – 20, Urban Estate, Panchkula – 134112 (Haryana) Ph: 172 – 4341002
Chhattisgarh Raipur Second Floor Simran Tower, Jeevan Bima Marg Raipur, Chattisgarh-492001 Ph: 0771 – 4002083
Jharkhand Ranchi 2nd Floor, Plot No.136, Pataliputra Colony Main Road Opposite Sai Mandir, Patna – 800013 Ph: 0612 – 2271041

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