Home » Investment » Banking » Credit Card » Andhra Bank Credit Card Customer Care Number

Andhra Bank Credit Card Customer Care Number

Andhra Bank is a medium-sized Public Sector Bank (PSB) of India which was founded by the eminent freedom fighter Dr. PattabhiSitarmayya in 1923.The headquarters of Andhra bank is in Hyderabad, Telangana, India.

The bank has a network of 2803 branches, 4 extension counters, 38 satellites offices, and 3636 ATMs. At present, the bank operates in 25 states and three Union Territories.

The bank has a tie-up with various financial institutions like Kotak Mahindra Bank, Reliance, Birla Sun Life Mutual Fund and Fidelity Mutual Fund, assisting them in sales of their mutual Fund products. The bank has also signed an agreement with Memorandum of Understanding (MOU) with Maruti Suzuki Ltd. for financing four wheeler vehicles.

Andhra Bank offers a wide range of products and services to its customers such as Consumer Banking, Corporate Banking, Finance and Insurance, Private Banking Wealth Management, Social, Agricultural, International and Corporate Banking Services.

For the convenience of its customers, Andhra bank offers a dedicated customer care helpline number where customers can come up with all their queries and grievances.

In this article, we have listed out Andhra Bank 24 hours Customer Care Number. So in case you have a specific query, Andhra bank provides helpline numbers so that you can get in touch with the concerned executives.

Andhra Bank Credit Card Toll – Free Number

If you have any query regarding Andhra bank credit cards such as its annual fees, or a purchase on your credit card statement, or any complaints related to credit cards, you can get in touch with the following credit card customer care number

Andhra Bank 24*7 Credit Card Customer Care Toll–Free Number: 1800 425 4059

In case you lost your credit card or you are dubious that your credit card details have been stolen, it is advisable to immediately call on the Andhra Bank Credit Card 24 – hour customer care number in order to get your credit card blocked.

  • Non Toll – Free Number – 040 23234313, 23252000
  • You can also drop a mail at customers@andhrabank.co.in or cchelpdesk@andhrabank.co.in

Andhra Bank Customer Care Number for General Enquiries

If you have any general enquiries such as balance and transaction enquiries and non– disbursement of cash from ATM, you can contact the following numbers through phone calls or you can also drop a mail. Read the below mentioned table to know the contact numbers and email Ids of the customer care:

Service Contact Number Email – ID
For Tele Banking 1800 425 1515 customers@andhrabank.co.in
Credit Card Support 1800 425 4059, 040 – 24683222, / 040 – 24683219 ccdhelpdesk@andhrabank.co.in
For pension-related issues 1800 425 7701, 040 – 24757828 abcppc@andhrabank.co.in
For internet banking transactions 040 – 24683514 / 15 dit-abnet@andhrabank.co.in
RTGS related complaints 022 – 22168047 Bmmum1250@andhrabank.co.in
NEFT related complaints 022 – 22618335 neftcell@andhrabank.co.in

International Banking – Andhra Bank NRI Banking

Customer care service is available for NRI customers as well. Read the below mentioned table to know customer care service numbers for Non – resident Indians:

From USA From Dubai

Correspondence Address:

Andhra Bank Representative Office, 26, Journal Square, Suite #1001,       JERCEY City, NJ 07306 USA

Correspondence Address:

Andhra Bank
Representative Office,
Flat # 212, Sultan Belshalat Building,
P B 123144, Kuwait street,
Al Karama, Dubai, U A E.

Contact Numbers:

Office: 001 201 420 8088
Mobile: 201 310 9494

Contact Numbers:
Office: 00971 04 3976654
Mobile: 00971 50 4583910
Fax: 00971 04 3976659

Contact via Email:

Repoffice@andhrabank.us

usrepoffice@andhrabank.co.in

Contact via Email: 

Dubairepoffice@andhrabank.co.in

From Other Countries

Andhra Bank Andhra Bank
Address:

NRI Cell, Corporate Planning Department 3rd floor, Dr. Pattabhi Bhavan saifabad, Hyderabad

Phone:  040 – 3234036, 23233004, 23252379

Fax: 23231385

Email ID: nricell@andhrabank.co.in

Address:

FOREX Department

Investments and International Banking

Cuffee Parade, Mumbai

Phone: 022 – 22161075, 22168053

Email ID: Midoffice-iib@andhrabank.co.in

Specialized NRI Branches in India

Andhra bank has introduced three specialized bank branches in metro cities exclusively for NRI Banking. Read below to know some more details about it:

Mumbai Hyderabad New Delhi
Address:

Surekha Building
A / 5 Model Town CHS Ltd
Gulmohar Road, JVPD, MUMBAI

Phone:

022 – 2623 3338

Email ID:

Bmmum1642@andhrabank.co.in

Address:

Brindavan Colony, Tolichowki

Hyderabad

Phone:

Phone:

040 – 2342 1286

Email ID:

Bmhydm1711@andhrabank.co.in

Address:

Flat No -4, Sec – 9 Market, R K Puram
Behind Sangam cinema
R K Puram, New Delhi
Phone: 011-26167590

Email ID:

Bmdel1644@andhrabank.co.in

Credit Card SMS Services

If you wish to get all the information regarding your credit cards, you can get the required services through SMS as well. In order to avail the SMS service, you need to register your mobile phone number:

Kind of Information Needed Send an SMS to 9717500793
To Know the available Limit for your credit card BALENQRY (space) Last 4 digits of your credit card number
To acknowledgement receipt of your new credit card and activate CARDACKW (space) Last 4 digits of your credit card number
To GENERATE Fresh PIN / Duplicate PIN through PIN ATMOTPRQ (space) Last 4 digits of your credit card number
To block your credit card CARDLOST (space) Last 4 digits of your credit card number
To request for replacement of lost credit card LOSTREEL (space) Last 4 digits of your credit card number
To Disable INTERNATIONAL Transactions for your credit card INTLDSBL (space) Last 4 digits of your credit card number
To Know the CUSTOMER ID of your credit card GETCUSID (space) Last 4 digits of your credit card number
If you do not want to continue Accidental Insurance Policy Coverage for your Credit Card INSFLGDB (space) Last 4 digits of your credit card number

How to Register Feedback

In case a customer wants to give their feedback they can do so by calling on the Andhra bank 24 hours customer care number and get in touch with a customer care executive regarding your feedback.

For Grievance Redressal

In case a customer wants to file grievances or redressal, they can follow the below mentioned methods:

  • They can write to the Branch Manager of the bank branch where you maintain your account and mention the complete details of your complaint and provide your complete information such as account number etc.
  • In case you do not get any satisfactory response from the branch manager, you can write to the zonal manager. Don’t forget to mention your Complaint ID while approaching the concerned person.
  • And if you don’t hear from the zonal manager you can escalate the office to the Head Office. And don’t forget to mention your Complaint ID while approaching the concerned person.

Head Office Address:

Head Office, Customer Service Asst. General Manager, Andhra Bank, Customer Service Department, Head Office, Dr.Pattabhi Bhavan,  5 – 9 -11, Saifabad, Hyderabad – 500004

  • Phone: 040 23297899
  • Email ID – customers@andhrabank.co.in
  • Further, you can escalate the matter to General Manager and Nodal Officer. Below are the contact details:
  • Address: General manager, Nodal Officer for Customer Service, Andhra Bank, Head Office, 5 – 9 – 11, Saifabad, Hyderabad City – 500 004.
  • Phone: 040 – 23210234
  • If you still have not received any satisfactory resolution within a month, you may get in touch with the Banking Ombudsman appointed by the Reserve Bank of India (RBI).

How to locate Andhra Bank

If you wish to get in touch with Andhra bank, you can log in to the website and click on the “Locate Us” option, from which you can search and refine to find the address of your desired Andhra Bank Branch. Following is the head office address of the bank:

Andhra Bank Head Office

5 – 9 – 11, Dr Pattabhi Bhavan, Secretariat Road, Saifabad, Hyderabad 500 004. Telangana

Phone: 040 – 23252000.


Leave a comment

Your email address will not be published. Required fields are marked *

Related Articles